So this dunkin/baskin is hit or miss. 3 of out of 5 times they’ve run out of ice cream for their shakes. I’ve gone at different times and though they advertise they are open 24hrs they have been closed a number of times after 10pm. One of those things where if its more convientent ill do the drive through if not ill keep driving.
Ray O.
Place rating: 1 Homestead, FL
I wish I can give this place a zero star ! Worse place ever ! No I’m not kidding, I thought they would have remodel the place and get a better staff but no, they cleaned the the place but kept the dirt(staff) worse customer service ever. Ever time I went there they would be out of mostly everything I order and when they talk to customers it’s as if they are miserable and don’t want to be there I decided to give them another chance and place my order threw drive thru, the guy answers the intercom sounded like he hated his life .as I was placing my order he was huffing and puffing he then says«drive up» without asking me if I was done with my order so I said I’m not done yet. So he starts huffing and puffing again. I was now done with my order. I drove to the window and this skinny guy with long dreds just walks by and looks at me and rolls his eyes. Now to be honest I know there is some pretty aggravating customers that give employees of any business a hard time, but I was far from any of these rude pfriendly. t I just placed a small order and didn’t say anything to this guy. So I got aggravated by this treatment and decided to tell my wife I’m buying taco bell now remind u this is at midnight and I was just doing a favor for my wife. But after this horrendous experience I decided that I will drive off and not take any food from this guy. so basically he made all the food and I decided to be a dick and drive off .I was the only car there. I know some of u ppl think oh that’s mean of me, but no! We pay our hard earn money to these companies and if they can’t treat customers with respect then close the place down or hire a whole new staff that can be friendly. Plus as the wise man always says never take food from an angry man for it can be poison. Sorry for the long review
Marquella S.
Place rating: 5 Hollywood, FL
New store alert this store has been remodeled and reopened. It has a awesome lounge area and welcoming atmosphere. Located my a movie theater it’s the perfect ice cream and old fashion movie date for any size of a family
Manuel E.
Place rating: 1 Hialeah, FL
I would never go back to this place. This place is dirty from when you park your car until you buy something. I took my kids there and you can see cigarette buds outside the door entrance. Beer cans outside the parking lot. And the have a liquor store next to this establishment that makes it worse.
Leslie D.
Place rating: 1 Hollywood, FL
Worse place ever. Employees uniform are nasty dirty. They have no manners and the wait time is horrible! Would never go back to it!
Duly G.
Place rating: 1 Hollywood, FL
I have been going to this location for two years now. I would go in the morning for breakfast then later for an ice-cream cone for my kids after school everyday. The store is always decorated nicely. The staff there are friendly(at least the cashiers) but for a few months now since they changed the staff the service has gone down dramatically. I hate it there now. There is another location on University near by and the staff there are great.
Amelia M.
Place rating: 5 Hollywood, FL
This location is one of the quickest locations by far and they have never messed up my order. Ive been going to dunkin donuts for years for my coffee fix, and just found out about their sugar free flavor shots through the lady at the window — needless to say Im a full fledged addict now because of the coconut. Yum.