The Gentleman that owns this particular Clock repair shop is one of the nicest, knowledgeable, and kindhearted individual i have ever met. His knowledge of clocks is top notch and highly specialized in this unique field. You will be beyond satisfied with his quality of work and if not all of his work is 100% guaranteed. You will not find a better man for the job than Bob Richardson. I live in Nashua, NH and I would gladly drive the distance to have him work on any of my clocks.