Woodfield Motorsports

WARNING! DO NOT BUY OR SHOP AT THIS STORE EVER! Before I explain my story, I was just about to make the purchase and I signed all the contracts that was given to me. Upon making a final review I saw that this dealer was trying to ripp me off $ 400 dollars and when I finnally caught them in a big lie, he told me to leave the store and we were done. The next day I found out that this dealership still submitted the deal to HSBC Finance and was already paid, leaving me legally responsible for a 5 year loan when I never agreed to the terms nor did I take posession of the motorcycle! If any sales person from this dealer when shopping for a motorcycle, whatever you do, do not leave any deposits, do not sign any papers, in fact do not do business with a place that tries to ripp people off left and right. Anyway more details as follows.
I stopped by this Kawasaki/​Yamaha motorcyle dealership, looking to trade my 2008 CBR1000RR for a Yamaha R1. The salesman was extremely knowledgable and articulated himself well. After some negotiation, however, I left this store because we could not agree on a price. When I got home, I was invited back and it was agreed that I would get $ 6000 for my CBR1000RR and the price of $ 9895 for their motorcycle. After returning to the store and sitting in the finance department; the salesman I was working with said because they could not be sure my leaky fuel tank would be warrantied by Honda, they could only do one of two options, either I wait until I first get my tank repaired and then come back or they would deduct half the cost of a new tank now, so if Honda reneged they would only be out $ 200 ($ 400 for a new tank). I then told him there was no way I could agree to that but the original dealer was called back and assured them Honda would replace the defective fuel tank with the weld. Sure enough the deal was saved, but after looking at the paperwork, as it turned out these unscrupulous salesman was going to try and sneak the whole $ 400 and have me pay 100% of the cost of a new tank regardless! I understand all salesmen have a tendency to lie, fib, exaggerate, but this was blatent and a complete disregard for business ethics. When I looked at the trade in allowance line it said $ 5600 and I asked him what this was and pointed out it was supposed to be $ 6000 as agreed. He corrected me by saying «no I said $ 6000 with tax savings» Wow! He kept trying to change the subject and get me to focus on the bottom line but maybe this guy thinks I was hatched yesterday, I continued asking tough questions. If this dealer cannot understand the meaning of fraud maybe FTC or the Better Business Buauro can. I told him I know that was not what I was told and insisted he honor the 6000 fair trade value. I guess this dealership does not understand the concept that «Tax» is for the benefit of the «consumer» and the «Government» and not the «dealer principle.» Anyway once I caught him in this lie, trying to sneak in the cost of a new tank on my dime all the while getting Honda to warranty the recall tank and pocket both sums, he promptly and in a rude manner said he was done with me and basically kicked me out of the store. Grant it he may have thought my trade was not worth what I was asking, I had another dealer that was far more reputable offer me a buyoutof $ 6000 dollars! I will certainly not recommend anybody shopping here unless they have an attorney present. If you must buy here, be sure to look over the paperwork and look at the numbers very carefully. And don’t ever put a deposit down for a motorcycle as I am sure they can find ways to screw you on that!

Bought in my Kawasaki motorcycle for ‘spring’ oil change and basic tune-​up for preventative maintenence. (The bike was running fine.) When I went in to pick-​up the bike, I was told the battery needed to be changed (which I declined as I has just replaced the battery the previous summer and had not had any problems with it.) The bike was returned to me without gas (I has a full-​tank when I brought it in), but was given $ 5 in cash to fill the tank myself. Rode the bike home, but when I went to start it the very next day, gas had leaked all over the floor of my garage and the engine wouldn’t even turn over. Have called the service dept TWICE to find out what they will do to fix their shody work and they HAVE NEVER RETURNED MY CALLS. I do not recommend this shop for even basic servicing. The garage was very disorganized and the front office was a wreck. I should have known from those clues alone. Wish I would have researched this company, but thought a dealer would be safe.