Mimosa Digital

called early morning and was expecting a no can do attitude for a special order. i was surprised to get the opposite. not only was they able to get it done but i was there in the afternoon to pick it up. thanks guys. just sent another special order.

I never write reviews for poor customer service, but I am making an exception here. After three attempts to use the download service via iPhone app, the app repeatedly shut down at the point of photo upload.
As an alternative, I called the store to ask if there was an alternative email address I could send the photos to in time for holiday printing.
I was advised by the store manager that the answer was ‘yes, but it will cost more’. When I asked why it would cost more since the challenge was that the app wasn’t functioning and accepting my photos, he replied and I quote ‘that is just the way it is’. When I asked, as the manager, if there was something he could do to align the pricing, I was told ‘no, I can’t’.
Although my three photo prints for the holidays weren’t worth accommodating via alternative means when the companies app wasn’t working, I will also be taking all future photo printing, card printing and invitation printing elsewhere.
This was an incredibly poor display of customer service in a situation where the technology provided by the business is what created the issue in the first place. I am frankly stunned at the thoughtless response and lack of appreciation for the business of a local customer.

Needed a photo printed. Staff was very friendly and helpful. Picked up print an hour later and quality was great. Would use them again.

I needed somewhere to print a wide panorama poster and this was the only one I could find to print up to 60 inch width on standard order. The prints came in a timely fashion and I was pleased with the quality. They also give you detailed information on how to select the proper proportions of a panorama. I don’t know about other printing services they offer, but I will go to this company for future wide view panoramic posters.

Had a great experience working w/​Melissa at Mimosa Digital. I met with her to go over programs and various signage for our wedding. She completely understood the look I was going for and came back immediately with some great looking ideas! Communication was very easy and efficient. The printing took around 2 days. All in all, I’m very satisfied and would definitely recommend this small business to any couple looking to get some items custom made/​printed for a wedding.

Ordered wedding invitations and lets just say there is nothing «perfect» about the invitations here. We experienced multiple issues with this company. SOME of the issues included
— invitations took 4 weeks longer than expected.
— lack of communication and follow up, had to call the manager to even get ahold of our designer after weeks of trying.
— initial drafts had wrong wedding time, misspelled words and major formatting errors.
— we still had to reformat EVERYTHING.
— directions card was missing from invitations that were sent out.
— despite paying for assembly, we still ended up having to assemble invitations to get them out on time.
Save yourself the hassle and find a stationary company that won’t give you stress and headaches.

My experience with them is okay. I was working with Julia and she was very responsive to emails but I was getting attitude when I suggested different designs or techniques.
I finally had my order ready for pick up and when I picked it up, they forgot to include the rsvp envelopes that I had to request. When I got home with my order I noticed they forgot to give me the extra envelopes I ordered and paid for. I had to let them know and return to the store to pick up the extra envelopes. Then I get home and noticed the envelopes didn’t have the envelope liners. I emailed Julia and got no response, I called and left a message then decided to go to the shop. I get there and as soon as I walk in Julia says oh I emailed you back, our printer is down until Monday so you have to come back then to pick them up. No apologies, nothing. Julia — you’re the fucking worst.
If I could go back in time, I would not go to perfectly invited.

Probably the worst experience I have had with any small business owner. I went back to understand why the image I uploaded to their website to print was so off from the result. Apart from the others who work there, the owner has no respect for his customers. I will never given them my business.
The owner basically angrily schooled me on why my laptop screen is not calibrated with a spectrometer. Are you kidding me? Advice: Make your business about your customers and not about yourself. No one should have to deal with this mafia like owner.

I worked with LeeAnn on my wedding invitations. I sent a bunch of screenshots, links and examples of what I liked in invitations, and based on that we came up with my unique invitation. We went through a few rounds which she was so patient about, and finally got a great finished product. She printed one for me so I could see the finished product before she printed them all. I am really happy with how they came out.

I order a pretty simple print, all what I really needed was a different kind of paper! They have so many options to choose from and they were quick at getting my prints done! AWESOME! It’s just a shame that their costumer service is terrible! Wow I would not pay the design fee to get something done by them because I would be scared of saying that I didn’t like something in the design! Besides lots of little things that do make difference in costumer service! Great work but you’re scaring your costumers off!

I just order some post cards which came out good… The web site is easy to use… The Fed Ex site was complicated and I gave up after 15 mins

Attention brides. If you are looking for a hassle-​free place to print your wedding invitations, look elsewhere.
Before I start, I will say that the work product at Mimosa is beautiful (hence one of the two stars). It is evident when you walk in the store that it is high quality stuff. The staff is friendly and the environment is nice (the second of the two stars).
However. Unless you are ordering an exact replica of something already featured in the store, stay away. I paid for a custom design which meant I would work with the designer to create my invitations based on some samples in the store, some stuff I’d seen online, etc. I had no problem with this process taking some time, and knew it would not be perfect the first, second, or third time. However, what I did not expect was the complete lack of competence of Carley, the designer. She never reviewed her work before sending it to me, meaning I had to go through each proof and catch spelling errors, irregularly shaped objects, inconsistent fonts, and text that did not line up. I would send an email detailing instructions to fix ‘a,’ ‘b,’ and ‘c,’ and would be sent back a proof with ‘a’ adjusted and something else wrong. I had a running joke with my family that for each edit I had it would take 3 proofs to get right. Sad part is that it wasn’t a joke at all. The workmanship is sloppy at best, and I was shocked when I went in person to make adjustments and found that the design was being drawn freestyle like you would do in MS Paint. Jason, the owner, was not apologetic in the slightest. 35 proofs (not an exaggeration, I counted) and four weeks later, I finally had something decent with correct spelling. I wish that were the end.
The cards themselves came out pretty, but the assembly was very, very sloppy. We were missing over 30 cards (they didn’t count to make sure we had the right number), and 50 belly bands. The invitations were printed wrong, some of the cards were assembled upside down, and there was excess glue that we had to wipe off of 30% of the cards. It took an entire evening to take stock of what Mimosa gave to us to determine what we had, what was unusable and what we were missing. A huge waste of time, and not expected with the already high costs.
If I were forced to use Mimosa over again for printing I would not listen to their requests that edits be made via email. I would march over to the store and sit and wait until I could watch the designer make the changes, or else guaranteed it won’t get done. But that is only if I were forced. I wouldn’t go back by choice.

We ordered our RSVPs, Invitations, signs, etc from Mimosa for our wedding. Everything came our perfect! LeeAnn at Mimosa was extremely helpful, she knows all of the options and her designing abilities are excellent.
We found their costs to be very competitive for custom designing and printing.

Let me first start off by saying the people at Mimosa Digital are either clueless, rude, and/​or completely unprofessional in dealing with customers. The owner, in particular, has very weak social skills.
I had an image file I wanted put onto art paper. I was sent the image file back upon editing it, and was pleased. I approved it for printing. Once I went into the store and saw the print, it was very flawed with marks and was not the image I saw online. I tried resolving the issue directly with the owner and he was very stubborn about helping alleviate the situation. He insisted the image was what I asked for. He finally offered to «resolve» the issue by editing and printing it FOR EXTRA MONEY!
Needless to say he would not offer me a refund. I offer advice to anyone looking for custom print work in Hoboken: DO NOT GO TO MIMOSA DIGITAL!

Love this store and the staff. I had a piece of art framed and they helped me pick everything out. They took good care of me and I will come here for all my framing needs.

LeeAnn is the best !!

Just received my print order and I’m extremely happy with the quality of my prints and how quickly they arrived. Also, I was glad at how well they were packaged. On a side note– I used the auto-​crop feature and it worked great on all but one shot. But when I called the store, Jason was great help. He walked me through how to do it and he even took the time to help me by remotely linking to my PC. It’s that kind of personal service that will keep me using a local business instead of Shutterfly.

Mimosa Digital is awesome.
I’ve used their services twice now, and my photos have come out great both times. I’m an actor, and the first round of headshots I had printed were done beautifully (even though due to my photographer’s error, they were a lower resolution than required for Reproductions printing). After speaking with a friendly representative, I ordered a test print, and received it in less time than I was quoted. This led to an order of 100 prints, and they arrived earlier than expected as well.
Round 2: I ordered both postcards and business cards, but they looked a bit blurry on the preview on the website. I put in a note asking for a call to confirm or deny blurriness, and got a call the next morning from Mimosa to let me know they would print just fine… and that they would print AND ship the same day. Great!
Finally, they cost about HALF the price of Reproductions in the city. I’ll be using them from now on, and recommending them to all my friends in the industry for promotional printing needs.

I recently had a large set of old family photos scanned and restored at Mimosa Digital. While the cost was considerable, I was extremely pleased with the results. Old photos that were torn, bent, and discolored have been rejuvenated and enlarged. Especially in the case of photos of my grandparents when they were young, it’s like seeing them for the first time or looking back in time. It was well worth the cost.

I had business cards done here and was pretty satisfied with them overall. They featured a July special where you would receive 50 free cards with a 250 card purchase if ordered online. I did just that, but when I opened the box at home, there was only 250, not 300. Oh well.
For business cards, there’s only so many templates you can choose from, so if you want full creative freedom, I think you should inquire in person or visit other shops.
I have to point out that the turnaround time was fairly quick.