Sometimes I visit the Pier 1 Imports store in Hilo, Hawaii to try to get ideas for future decorating purchases. However, today I was surprised by PJ(Paloma), when she asked me how long I was going to be sitting there for because she did not want me to sit there. So I switched chairs because she was inappropriate and rude for doing this. She then came up to me again and said that she preferred if I would leave and go sit out in the common area because she saw me sitting in the store before. So I left and this really turned me and my wife off from visiting your store and buying items for our new home. I was surprised that Pier 1 would have a policy like that in place. I have worked retail before, and many people would sit in many types of furniture and I would ask them if I could help them or try to sell them something or leave them alone. Not only did I feel unwelcome, I feel I would not recommend this store to my family if they were going to be treated this way.
Chelsey N.
Place rating: 5 Hilo, HI
Seriously probably my favorite store in the mall. Ever changing décor has this home owner in the bag! I love to go after holiday sales when all merchandise as offered at bargain prices. Dinnerware is actually relatively reasonable here contrary to what people think. LOVE their Christmas scents and décor the most! If I could afford it, I’d buy all my furniture from pier one, but it seems as if their furniture are very pricey — but great quality. Just a great«kill-time» store as well.
Edwin N.
Place rating: 3 Hilo, HI
Pier 1 in Hilo has been open for about a couple months now. There’s another location in Kona. So now one on each side of the island. Once stepping in to the store you’ll notice the aroma of the scented candles and diffusers. They sell furniture for both indoors and outdoors. Pier 1 has a lot of cool things other stores don’t have to spruce up your home. I have to admit, Pier 1 Imports is expensive. I really don’t know how it will do in the mall cause I’ve seen stores come and go all the time. The staff are always ready to greet you with a smile. So trek on over…