Thornton Nursery

Sorry Anaa, had a bad experience but I’ve never had an issue in my 20 years of doing business with this family staff. Fair prices, great service and the 1000x the knowledge you’ll find anywhere else. Some how I’m guessing Anaa’s claims are exaggerated and her request was unreasonable. My family and friends all goes here for their lawn needs and I have no doubt they’re in good hands when I refer them.

HORRIBLE experience. Trying to patronize a local business. Won’t do that again. I actually left SCARED of this guy and his son. There are many, MANY other nurseries in the area with friendly knowledgeable staff and better pricing. I cannot stress enough. Avoid this place at all costs!!!
I wanted a shrub for a specific area. Went to them with my very specific needs… shade, soil condition etc. They sold me something, and when I got home, I couldn’t put it in right away, because it rained every day for the next several days. Then I did some homework before planting it, to make sure I was doing everything as best I could. I found out that it was actually NOT a shade plant, but required FULL SUN. So I loaded it back in the van and went back up there. They said that they don’t take returns.
I complained to the owner. I told him who had helped me, and I told him that he had sold me something for full sun, when I told him it was practically full shade. I had a whole conversation with the kid about how hard it is to find something for this particular site with all the shade. I told him that the person helping me had been very nice, but that he maybe needed a bit more training, because he sold me the wrong plant.
Even though I had stressed how nice and personable the person was who helped me… He got offended, because apparently it was his son who sold it to me. He grabbed the plant out of my truck, then he started screaming, literally screaming at me, because he said I had neglected the plant and not watered it. I told him it was sitting out in a nice, cool, shady spot, and it had rained every single day since I had purchased it, and that I had soaked it thoroughly on the one day that it had only rained lightly. It had only been a week. So he yanks it out of my truck, and he THROWS it while he’s YELLING and SCREAMING the whole time.
I told him that he needed some anger management or some counseling, and he started yelling at me again and calling me names and telling me that I was the one who needed help! I’m not kidding when I say that I was a little scared for the next several weeks because this guy had my name and credit card info and was going to come to my house and do something to me or my property. I honestly had my husband set up a webcam and motion sensor lights.
I can’t believe how bad this guy lost it!