Rick’s Auto Care & Collision Repair

I recently acquired an 11 year old G35x that was in perfect condition that was in an accident. I had concerns about matching the metallic beige paint. Rick’s made all necessary repairs, on time and I am 110% satisfied. They did an extraordinary job and I had very high expectations.

If you care about how your car looks after an accident repair, this is the place to go! I’ve sent numerous friends and colleagues there and they raved about the work! Whether you want to have your car back looking as good as new or eventually sell it, they guarantee their work and it shows.
The reason must be that Rick’s hires the best body experts and painters around. These are people who have been trained correctly to do this work. It won’t look strange or peel in a few years. The greatest thing for me are the effusive thank you’s I’ve received from friends and colleagues because I’ve had work done there and recommended Rick’s to them. Now, years later they tell me that their cars look as good or better. If you care at all about your automobile, I really recommend you go to this place!

The people there are super nice, and the work is done beautifully. I have had body work done in the past after an accident and was completely satisfied. This week I had my car detailed and it looks like a brand-​new car. Highly recommended.

Best service ever — timely, friendly staff, and my car looked great when I got it back. I highly recommend Rick’s.

I’ve met Rick several times over the past month. When he hosted an after hours networking for the chamber, I was able to really get to know him. From our conversation I know without a a doubt that he is truly invested in the Highland Park community and really cares for his customers not only from a quality standpoint, but also from a cost fairness perspective. I will definitely be bringing my car here should the need arise in the future!

I called because I was in a car accident and State Farm asked me to call around to find a repair shop to their approved list. I asked the guy that answered the phone if he could get me in soon because the other shop I called couldn’t get me in for two weeks. He told me 1^st of all don’t ever call his shop at lunch time because everybody is out to lunch. I didn’t even let him get to 2^nd of all. I hung up on him. Really!!! Don’t call a place on business because his employees are on lunch. With so much competition for business you would think that this company would have better customer service.

I was recommended by a friend to go to Rick’s auto care a few years ago after I had a pretty serious accident in my SUV. She recommended them for the work that they did and for the excellent customer service that she had gotten. So I dropped by and got a quote from them for the work necessary to redo the whole front end. They were pleasant and professional (I tend to be a little quirky and picky about things especially since I’ve been burned before by places) and they were very patient, considerate, and understanding the whole time I was there getting the quote (whilst I was of course explaining my previous experiences and misgivings).
I’m uncertain about using the woman’s name who gave me the quote and dealt with me personally but I want to mention her specifically and single her out for the exceptional patience and consideration that was given. The attention that she gave me was absolutely fantastic and I would recommend her in a heartbeat. I asked her repeatedly about the lifetime warranty that Rick’s Auto gives with the work that they do because I really wanted to be certain that if any issue cropped up in the future that it would be handled without any qualms or hassles.
There were a few things that happened during the process of getting the car fixed and they were dealt with as quickly and as expeditiously as possible. To make a long story short, it took awhile to get the car back (not Rick’s fault) but in the end instead of getting just a hood, bumper, and front clip, I got a whole new front end from an SUV that was one year newer than our Acura MDX was.
Now to add the icing to the cake. About 5 – 7 months ago, I noticed that there was some rust coming out from underneath a section of the front of the hood. So I took a harder look and realized that the rust had not only come out from underneath the hood but it is also come down over the bumper and scarred it so that it was permanently etched in the paint and finish.
So I went back to them after four to five years and again saw the same woman who helped me and had been so patient the first time. I explained the situation to her and how the rust had not only come out and ruined the hood but the bumper too (which as it turns out is a common thing for that particular hood for that particular vehicle). I tentatively mentioned the lifetime warranty and she simply smiled at me and told me that they would take care of it immediately, including the bumper. When I came t. o pick up my car I realize that the paint job was absolutely spectacular and so I tracked her down and let her know that it was a fantastic job and that you couldn’t even see the previous rust bubbles that were there. She smiled at me again explaining that they didn’t try and fix the hood, they just replaced it (with a brand new one)! And fixed the ruined paint on the bumper cover.
Needless to say, I would recommend Rick’s without hesitation and I would absolutely use them again without any reservations. Also I’d like to give a special thanks to the female estimator who also ended up being the project manager in my particular case, thank you again!

I know there are a lot of affluent folks in Highland Park, but Ricks prices are ridiculous. I had 2 small dents. By Rick’s estimator’s admission, no additional parts were needed for this repair. Just fix and paint. The told me they’d need the car for 5 days. Rick’s estimate: $ 2841. My cost for the same work from Bee Zee in Skokie: $ 900 and it took 2 days to complete. I have no doubt that Rick’s would have done a great job, it’s just too bad that they’ll NEVER get the chance with me (or anyone else who cares about over paying for basic auto body). Is any repair really worth more than 3 times what someone else will charge you?

I Have never taken my car there but the owner is my neighbor. Based on his friendly personality I would definitely go there if needed. He is the NICEST guy, very friendly and down to earth.

I’ve always had a great experience at Ricks. I have been taking my vehicles there for about 15 years. From my daughters Honda CRV to my Ford F250. They always do a great job. last week i got into another wreck and Yesterday i called and went in. they made time to give me an estimate for my insurance in no time. If you need a great work done a fair price you got to give them a try. VERY friendly.

Its like walking into your best friends living room: very relaxed, no pressure, and the staff is great. I have been here twice: once for some auto repair that was covered through a 3^rd party insurance company, and once for a small favor that the staff covered at no cost. I can’t say enough good things about this place. I would recommend Rick’s to anyone. Super friendly service and totally trustworthy.

I would highly recommend Rick’s Auto Body! The staff was friendly & inviting. I will use them anytime I need body work done in the future.

Had my car brought here after an accident. Everyone who works there is extremely friendly, helpful and honest. They took care of everything and I didn’t have to worry about a thing. They also managed to get the paint off of my front bumper from a totally unrelated accident. Sweet!

I happen to crash my car often. I like to think it’s other people’s fault and so does the court. I love my dad, he’s a great lawyer. Regardless, I brought my car into Ricks and they quoted me a time period and they actually finished two days before the quoted time. Also, when I came in I happen to have my dog with me. So, I told the receptionist that I was going to be outside and when the service guy was ready he could find me there. She told me to bring the dog in and I was astonished that she said that. But when I brought him in she even had dog treats, so I suppose this happened more often than I thought. But that definitely earned them points.
Add the dog friendly service, the before quoted return of car, along with a great job on the repair (oh, and they guarantee any of the work they did for the life of the car). Could you ask for anymore? Well yes, if they would’ve cleaned the inside of my car that would’ve been WONDERFUL. However, Rick’s would be my recommendation if someone needed their car repaired.