Tony’s Reception Palace

Stay away from this place !!! I did my wedding shower and wedding at Tony’s reception palace in May of 2009, it is true that at the beginning they are super helpful but quickly turns for the worst. It is 2016 and I have yet to receive my wedding video. They lost due to neglect and had the nerves to make me go several times to their office and they would tell me that it wasn’t ready. I started to feel like something was going on so when I called it I made it clear that I knew something was wrong they had the nerve to give me a video inscribed with our names and wedding date and upon gathering the family to view the video, I pop it in the DVD player and behold it was of some girls fifteens. After spending all my hard earned money I have yet to receive an apology, money reimbursement or at least an attempt to make things right. I am currently looking for a hall to host my second baby shower and am cautious as they own several banquet halls and am terrified they would do something like this to me again.

I fell in love at first sight. The hospitality and services I received from the time I walked in was wonderful. Gina was very patient with my fiancé and I. She answered all of our questions and didn’t pressure us at all. We’ve been back twice and each time the customer service is impeccable. I can’t wait until my wedding day. So looking forward to seeing what Gina has in store for us. Keep up the good work. I will let everyone know how things work out.

I was referred to Tony’s Reception Palace to host my wedding on February 27,2016. This was the best decision that we made!!! The place is clean and the staff was extremely helpful. I had the privileged to work along side Gina, she made sure we stayed within our budget with the vision that I had for my wedding. Gina made sure I was comfortable with all the decision that was made and the décor was up to standard. After all this planning going back and forth I began to view her as a friend instead of an employee that works at Tonys. I will keep you all posted with pictures after the wedding.

I just had my Daughters Quince on Memorial Weekend her theme was Cinderella with the Carriage and let me start of by saying that it was like a fairytale dream come true!!! Everything was soo Beautiful! !It was what she wanted and more! I want to give thanks to Gina and Patricia who were not only accommodating but were so sweet and kind and just made this whole experience easier. Putting a party like this together is hard period but they do make you feel more comfortable and at ease. I recommend them 100%!!!

I had my wedding reception here. And I absolutely loved everything, the décor was beautiful. At the end of the day they really pulled through and it was even more amazing than expected. However the wedding planning process was super difficult. Starting off with the initial day I went to see the venue. The owner Enrique was super pushy for us to book it. I thought the hall was absolutely gorgeous but I was still iffy about having my guests drive up to a shopping center. The Owner told us he would decorate the exterior of the hall with a red carpet so it wouldn’t be just like walking through a shopping center. Guests could drive up the ramp and be greeted with a red carpet… didn’t happen. And when I asked about it they were like «no we don’t do that». Gina was a pain to deal with. She kept saying that I was complicated. She Hardly refused to help, she argues with everything you say. She even refused to tell me exactly what the décor was gonna look like. The staff has to be inspired that day so that when I walk in I can be «wowed». I don’t want to be surprised. I want to know exactly what the place is gonna look like! We always made our payments with Amex… Exept when Gina was around cause when Gina was there «they don’t take amex»
Getting in contact with my DJ was a pain. A month before my wedding they still had no DJ for me. I kept saying that I needed to speak with him ahead of time because i had certain song mixes that I needed done. The DJ contacted me 5 days before my wedding and tells me he has no time to get the mixes done. After arguing with him and getting him to agree to doing it, he of course, messes them up the day of the wedding. Don’t get me wrong the actual dance music was amazing and the whole party was the most fun I’ve ever seen. And I’m not just saying that bcause it was my wedding. Oh and then halfway through them Serving my over 200 guests they ran out of food and had to borrow some from another party next door. My party was absolutely amazing and I wouldn’t have changed the actual party but my planning process with the staff was tough and it had me worried the whole time. I was extremely preoccupied the whole time about whether or not my party would turn out okay. Thank god it did!

The time has finally come for me to write my last review.
ABSOLUTELY TERRIBLE EXPERIENCE!!!
10 months for the photographs to be «ready» and they were all a mess! photos upside down inside the albums and the wrong one was enlarged! These people are so unprofessional and lazy.
Dont even bother with this place. its a joke.

So, I had read reviews of Tony’s, and they tend to be mixed. Allow me to be as thorough and objective in my review.
To be honest, there’s nothing that I can criticize Tony’s for. The only issues that I had were with contracted people through the hall. I had to replace the DJ and officiant, both of which Tony’s did for me and within a day of needing the replacements, so they more than fulfilled their end.
As for the actual process: I called them roughly 5 times throughout the planning process, and always spoke with Gina. Gina is helpful, courteous, and patient. She always answered my questions, and gave me anything I wanted.
The hall is gorgeous, especially for the money I spent. I called 20 halls in Miami, narrowed it down to 5 within my budget that met my specifications, and this place is far and away the best bang for your buck. Believe me, I researched painstakingly.
I didn’t see anything until I walked down the aisle (I’m the bride). Everything was so much more beautiful than I even had imagined. We booked the smallest hall on a Sunday, and I wasn’t sure how far they would go for us considering our budget. They went so far and above our expectations, everyone. The food was great, the decorations were super on point, the DJ was always spinning, the bar was open the entire time, the MC and officiant were excellent and professional, and it was easily the best and most beautiful day of my life.
I really want to impress upon you all how great this place is, especially if you want the best quality for the price.
I should add that we went outside for photos and the sweets, because we had our own preferences, so I can’t speak for those aspects. Everything within Tony’s power was done exactly as we wanted, with the exception of white chair covers instead of black (which I think they did on purpose, because to be honest it looked a lot better when I saw it overall, so I’m actually grateful).
I included a few photos for reference of what I have so far.