Publix

I trully love this publix ! From the employees to everything neatly placed and the freshness. The staff is super attentive always there to help and i van say that 98% of the time a smile on everyones face. Hopefully it always stays this way.

My mother, sister and I were in the area since I had just dropped off my vehicle for body work, near Brownsville, which isn’t too far away from Hialeah. We were about to head off to the cemetery for Valentine’s Day and wanted to bring dad flowers. The parking at this Publix was a bit problematic, as the spots are narrow and tight. The aisle is barely wide enough for a car to back out without backing out into the building that houses the Publix.
Their plant and freshly cut flower inventory is pretty decent, much better than in other Publix locations. We got a lovely, large, colorful Valentine’s bouquet with assorted colorful flowers, and were out the door pretty quickly. The lines were not long, there were lots of registers open, and the cashier was friendly.
Before grabbing the flowers, we used the restroom. Now I am not sure how often they check the bathrooms, but one of the stalls was locked though no one was in there, and the other stall had no toilet paper. While using the bathroom is always an issue when it comes to the female gender (check out the restroom lines for men in comparison to women’s, and you’ll see what I mean), when only one toilet can be used because the other one has no toilet paper, it compounds the problem. Whoever is in charge of janitorial duties needs to step it up!
To wrap up my review, I do have to chuckle at the people complaining in their reviews about the fact that the person helping them spoke in Spanish. There are literally hundreds, maybe even thousands, of Publix locations throughout Miami… you pick the one in a community where over 92% of the population speaks Spanish because 74% of it is Cuban, and then get upset about it? It’s as if I go into Chinatown and complain that people around me spoke in Chinese. Sorry, but what do you expect? I am willing to bet that if you had spoken to the person in English or told him/​her you don’t speak Spanish, the employee would have responded in English. In addition, it is understood that in a place where the majority of the people are Spanish-​speakers, you will be assumed to be a part of that community as well and spoken to in the language that they think you feel more comfortable and fluent in, unless you speak up.

Publix is probably the best supermarket that exists. Floridians dont know how lucky they are.

This publix is not that bad! It has everything you need the cashiers have gotten a lot faster than before. However what is really bad in her is the customer service section! Is always busy and they only have 2 people working here. The line is way to slow. If you have to return something you are better off going somewhere else, unless you are willing to wait for at least 30 minutes or much more to get it done.

I wish I could give negative stars. This is the WORST publix I’ve ever been to. I hate coming here. I wish there was another one closer to my house. No one speaks any English and they have the worst customer service.

Crappy Publix. Absolutly one of the worst. Limited bodies behind the deli counter and check out.

This Publix is always packed and everything just seems so stressful when it comes to grocery shopping here. I only go to this location, because it’s near my work, otherwise I think I would drive the extra mile or two to another store if I lived in the area. I went there today for a sandwich, simple enough right? NOT. I was in the store for no longer than 5 minutes when two customers in front of me began to argue with the women behind the counter. The customers were so mean and rude to these women that both of the women were on the verge of tears.
It didn’t feel good to see people behaving that way over sandwiches. It’s really not that serious. I believe in treating others with respect, and there is nothing wrong with complaining about a service, however the delivery of the consumers there is ALL wrong.
Never again.

Smaller than usuall would not bother me, however it is unacceptable that in last few months the foul smell from restrooms (and the seafood department) have made me avoid this location all together. Grocery store should not smell like toilet.

Don’t you dare get in the wrong line because you WILL Not get service at the Customer Service line. While one customer is buying a full cart of food in the Money Service line the Lottery Guy REFUSED to reach 1 foot over for the SunPass battery. SERIOUSLY!!!

I love Publix. This specific location not so much. Most of the emoloyees are friendly which is why it got 3 stars and ofpod coarse the bogo deals but that comes from corporate. The parking here is always a mission! Any time of the day anyday you will have a problem parking here… Then the wait at the deli another 20 minute wait… So a grocery spree that would usually be 20 minutes may take an hour just from parking and deli wait, oh and also checkout line wait.