Roberts Carpets & Oriental Rug

I had used Roberts Carpets in the past and had been pleased. My most recent experience has convinced me to neverl ever use this merchant again.
The carpet was supposed to be installed in an empty rental house within two weeks of placing the order. I paid 50% up front. I was very clear from the first moment that I had tenants that wanted to move in. Carpet was NOT installed when promised. I was told they were «too busy.» Instead carpet was installed much later, forcing me to lose my tenants. Worse yet, the installation occurred during a time period where I was traveling a great deal I had warned them about my schedule when the order was placed. However, the instant the installation was complete, I was regaled with demands for payment. They didn’t seem to care that I was out of town. When I finally could see the carpet, I found the installlers had left litter in my house, the AC cranked up full blast and scuffed my newly painted walls.
Roberts excels in hounding clients for money and making you feel really bad that you want to inspect their work before paying. I guess they must be desperate for money because they called me every day despite being told my schedule. I am delighted to have paid them and I will never do business with them ever again.