Moving Soldiers

Fantastic movers! Here is my experience: Two men arrived 10 minutes before the appointed time, greeted me courteously, and introduced themselves as Victor and Daniel. They had me sign some paperwork and pay for the first two hours plus a fixed amount, all agreed upon beforehand. They toured the apartment and asked what was to be moved or not moved. They then proceeded to work extremely efficiently, almost running, but with great care, never banging any heavy cartons or furniture against walls or door frames, for the next SEVEN AND A HALF hours, with no lunch break, not even a water break. They were very strong and lifted heavy boxes and furniture effortlessly. They also wrapped furniture in plastic sheets to prevent damage. They remained polite, even smiling, through the exhausting day, never expressing frustration when some of the occupants stood in their way; or when I asked them what took them so long (they explained the elevator was not available at one point). These are exemplary workers. I communicated very well with them and they with me in English — they spoke Spanish to each other. The move occurred on Mon 28 Dec 2015 in Silver Spring, MD, and I settled the entire bill in cash at the end of the move with a tip but management should reward them also.

This is the absolute worst moving company out there. I confirmed with the receptionist that they would be able to handle larger quality pieces of furniture needing three strong men to complete my move. Three people showed up with one of them being a 15 year old child. One hour into the move, the older man informed me that one of the younger boys was already exhausted, as he is inexperienced with moving! The move was very slow with the two younger boys laughing and fooling around during the move. The older man argued with me as to why I hired their company if I have pieces if furniture that I don’t want blemished. He informed me that there is NO insurance with this company! Moving Soldiers advertises «professional movers, no laborers». This is completely false advertising! I paid $ 630 for furniture to be moved 6 miles. There were 6 boxes that the kids and I helped load onto the truck. This move took over 6 hours! A glass cabinet was broken and and they failed to let me know. Unfortunately, I saw it after they already left. With competent, professional movers, this move would have taken half the time. The only furniture that was set up in the new place was a bookcase that required some assembly. I contacted the company and let them know that I was dissatisfied with their services and they completely ignored my voicemail and never called back. This company will be reported to the Better Business Bureau for false advertising. Stay away from Moving Soldiers!

Worst company ever! DO NOT USE THEM! They only sent 4 men and one truck to move our 5 bedroom fully furnished 4,000 sq ft home. 2 trips and 15 hours later, 9am — midnight, we still didnt have our entire house moved and have to hire another company. They spoke little English and were RUDE and DISRESPECTFUL not to mention SLOW!!! The manager YELLED and CURSED us out when we finally called to complain at 9pm. She told us to pay what we were quoted and the moving guy just kept yelling at us that he worked all day and needed to be paid. Needless to say we had to pay more than we felt fair b/​c we didn’t want the police or court involved. IT WAS AWFUL!!! STAY AWAY!!! BAD BUSINESS.
Not to mention they broke a glass top to the one coffee table and said I had no reason to be upset. Then proceed to bust a drawer to an entertainment stand and say «es okay» «es okay» … ummmm no it’s BROKEN!
In response to the manger’s attempt to make it seem our fault. I have no problem with skin color. They were rude from the onset and unwilling or unable to speak English. I tried to help them and they were obviously UNWILLING to deal with a WOMAN. I had my husband handle it. I was running errands and preparing the other home so I wasnt the problem. The yelling began after furniture was broken with zero apology. No concern just OH WELL and SCREAMING at me that they are just working their ass off and I wasn’t working so I had nothing to say about my items being destroyed. We didnt call until 9pm at night because were trying to give them the benefit of the doubt that they would get the job done. You ought to be ashamed for placing your customers and employees in that position. A 15 hour day is uncalled for. You misquoted. YOU CURSED and YELLED and HUNG UP on my husband when he called you to discuss it. You should have told him it would take 2 teams. You most certainly did not.

We hired 5 guys and 2 trucks. They did a great job moving everything. Unfortunately it did take a bit longer than I had hoped, but they were very thorough about taping and padding everything which was good. They accept cash only if you want the lowest rate, but will charge your credit card for a 10% additional charge. After the move was completed I was about $ 100 shy of the cash needed, but he said they could charge the difference to my card without the 10% penalty. I was very happy about them making an exception! The movers were friendly and worked efficiently. We highly recommend!

I couldn’t be happier with ‘Moving Soldiers.’ I paid for the 2hr package (2 men, 2 hours, 1 truck) to move some very heavy furniture and lots of boxes to a storage unit. The guys (Richard and Oscar) were on time, very friendly, and worked nonstop the entire time. I’ve used a lot of moving companies, but I’ve never seen movers carry more weight than these two guys (three ‘paper boxes’ of books at a time) and nothing was even slightly damaged! I underestimated the amount of time I needed, but it was no problem adding an extra hour for $ 55 (no hidden /​extra fees). I hope to not have to move again anytime soon, but I would absolutely use this company again if I did. Thanks.

This was my first time using a moving service, and it was wonderful! I was in a one bedroom apartment in Alexandria, with 43 stairs and no elevator, and moving into a one bedroom apartment in Arlington. I had the basics: a bed, bed frame, couch, shelves, TV stand, large flat screen TV, side tables, night stands, coffee table, a XL tub of clothes, bags of clothes, etc. I was told to be ready between 12 and 4, and they called and were there at 12:20. It took them literally less than 20 minutes to clear out the apartment. The two men were fast and efficient. They wrapped the couch, and we were off. Including a 30 minutes drive, it took them from 12:20 to 1:18.
I did have everything boxed and waiting in the living room, and I took the majority of the fragile items prior. English was not the mover’s first language, but that was not an issue with my move. I paid the $ 185 in cash ahead of time, but no additional cost was necessary. I would definitely recommend to other’s; it was so helpful, and the price was perfect! Thanks again!

These folks were the worse. They sent the wrong number of men, the wrong size truck, came early and asked for $ 100 and pretended not to speak English!!! When I called the company and asked to speak to a manager about the policy, a female cursed me out and said, «I don’t give a (expletive) about our policy, unless you pay $ 100 we won’t move you. And we WON’T send you the right sized truck!» That wasn’t helpful because I was moving 2 hours away and couldn’t do more than one trip. After the lady cursed me, hung up and wouldn’t assist me, I had to ask the guys to leave. This is the worse company. I have never had someone curse me out when they did the wrong thing. It was the worse experience in my history of moving, and I have moved alot.

I hired Moving Soldiers for a small in-​town move and could not be happier with my experience. At first, I wasn’t sure if it was going to be legit or not, since I hadn’t seen any Unilocal reviews, but everything turned out great. The two movers (forgetting their names) showed up early and did not charge me for the extra time. They moved quickly and carefully and were extremely friendly and funny. The whole move was done in 2 ½ hours and it only cost $ 250! I would highly recommend them to anyone who has a move coming up.