K12

If you put your child in this school make sure you never need to take them out. That’s when the problems start. We started the switch back to public school in Sept. of 2015. We requested a withdrawal. We waited about a week for someone to contact us. They asked us why were withdrawing our son. We told them, and they said ok it will be a few days while we contact your Sons teachers for grades. Needless to say by end of Oct. we still had not received ANYTHING from K12. We had called, emailed, and even sent out our own emails to individual teachers on their kmail system. Eventually by Nov communication from k12 stopped. By this time we had sent all his books & supplies back per request from K12 (in Oct.) So now our Son was no longer receiving learning materials from k12, and we had nothing from them to put him in public school. They still had not withdrawn him, so the school here couldn’t put him in school seein as he was still enrolled in k12. By the end of Nov. K12 locked us out of their online system. Along with disabling his student number, so after that we had no way to contact anyone! It is now April 2016 & they still have NEVER sent ANY forms what so ever to our local school, nor have they withdrawn our son from their school. They HAVE though taken it upon themselves to send us truancy forms on our Son. Stating that we have failed to «send him to school». & that they will have to report us.. .seriously?Your review helps others learn about great local businesses.
Please don’t review this business if you received a freebie for writing this review, or if you’re connected in any way to the owner or employees.

Zero stars: Anyone experienced the Kafkaesque nightmare of this enrollment process? Unquestionably the worst and most traumatic bureaucratic fiasco of our entire lives. Misinformation, arbitrary deadlines, ignored requests for information, and on and on.. Ultimately resulting in an unjust, unfair decision to wait list my child after numerous requests for urgent help with application paperwork and a looming deadline. No one seems to be in charge here, and good like trying to reach anyone but a misinformed worker who just processes materials and denies all responsibility and accountability. I am just beginning to recover and pull together resources to file a formal complaint against K12. They are wholly unprofessional and totally uncaring. Definitely do not waste your time on this company. Please contact me if you’ve had similar experiences; I will also be happy to advise anyone — especially if you are hoping for dual enrollment between WAVA and a Seattle public school (hint: don’t even try).

IF THERE WAS A NO STAR OPTION THAT IS WHAT I WOULD HAVE PICKED!
Run! Run fast and FAR! I am in NC this is the first year they have had NCVA open. I was so excited because frankly my school district leaves much to be desired. I enrolled her, it was seemless for us. Then we were waitlisted. Ok fine. Three weeks into the school year we get an acceptance letter, and we accepted. She was due to start the following Thursday. I got the award letter on the Wednesday before. Of course I ask if we will have her supplies on time? I mean you know, to go to their virtual (home school) academy we might need some books, a computer etc. I was assured it would all be here on time, and to check under my orders to see it on its way. I checked. And I checked. Nothing. Now it is Tuesday before she starts. I have already told her school she will be withdrawing Wednesday so she can start Thursday with NCVA. I withdraw my daughter Wednesday. Thursday comes. No supplies.
I call again and they had finally been then Tuesday (after I reminded them about sending them) and would be here Thursday. The books came. That Tuesday I also inquired about the computer loaner and printer, since I wont lie, were not rich, and she needed it to start. I was then told I never filled out the form for it. I had. I showed it to them since I kept copies. Dated 2 full months before she was extended a seat. They apologize again and say the order was placed. Thursday comes. No computer. No printer. I call. And customer service lets me know no computer was ever scheduled to be sent. None. Nada. That the school did not even tell them (even after they had told me otherwise). Now I am beyond frustrated. See, we were already into day 2, and had 15 sheets of paper to PRINT to do her work. No printer. I call again the school says customer care is wrong (customer care sees all orders so how they were wrong Im not sure) and theyd get down to the bottom of it and call me back. I step outside, and I guess they called while my phone wasnt by me. They leave a message letting me know the computer would be another 7 – 10 business days AT LEAST. The reason? They have an allotted amount of time to get equipment to the student and are «well within that time period». So now, it hasnt even left the warehouse? And it wont until they have more orders, they said that too, to justify the shipping. Huh?
They said I would have to take my daughter to the library to do her work and print. I explained Im not sure how their libraries are, but our local library only allows 1 hr per day and printing costs money. They did not seem to care. They even suggested letting her fall behind and catch up later. Later? No thanks. I want my kid to get an education, not lying around the house collecting lint. So I finally said you know what? That is fine. If I am driving my kid any where, itll be to her SCHOOL right around the corner. Now I am not sure how k12 runs in other states, but in NC? Its a mess. Oh and my daughter brick & Mortar school just called to let me know they just TODAY got the request for records for K12. I asked if we can just come back. They said sure, but now I have to re-​enroll her lol to the school she has gone to since Kinder. Thanks K12. Ill be sure the next time I need a spike in blood pressure, stress, anxiety and headaches to try you guys again!
Oh and any hope of my daughter every wanting to home school? Out the window. She now hates the idea because she was literally flying blind. Thanks again K12! And I will be telling EVERYONE I know about this experience. EVERY ONE. And well, because I am well within my allotted time to do that!

Like so many of the previous reviews I to was promised one thing in order for k12 to get my enrollment and once the paperwork was put what I was promoised quickly changed. My son was promised a spot in a TK Cava SD online public school. Once enrollment paperwork was completed all of a sudden my son was to young to enroll (after having given his dob to at least 3 different «enrollment specialists»)
I understand missing out on Transitional kinder isn’t the end of the world but it does seem like this is a common occurrence for K12. It has to make you think about the lengths this company will go just to get your child enrolled. I’m sure it all comes down to money per enrollment. Its a shame. Looking for a good schooling option for our children to get them out of the dollar driven traditional schooling system only to find the exact same issue. When do the kids come first?

I was repeatedly assured by the homeroom teacher that my daughter is on track to receive As at the end of school, if her progress continues at the same rate. My daughter was completing all her assignments at or near 100%, so this was not surprising. However, I was concerned, because the record online showed her progress at a C level. Her homeroom teacher, who was in charge of her overall progress, reassured me that these grades would only be assigned if she stopped completing her lessons at that very moment and never completed another lesson until the end of the school year.
Some weeks before the school year ended I emailed the homeroom teacher again and then spoke with her through a Skype call. I wanted to make absolutely sure that all is in order. I was told that a few work samples were to be turned in and that an essay was to be received, both were sent in shortly after. I called the teacher again and, again, was reassured that all is in order.
To my great shock, I received a report card for my daughter, which showed two Bs and three Cs. Understandably, I immediately emailed the teacher. She told me that this must have been before we communicated and that the information is incorrect. I wasn’t quite sure how a report card was generated before the end of school, but assumed that the teacher must know the situation.
However, soon after I received an email where the teacher notified me that these are my daughter’s final grades! She said that an entire series of assignments, which we were never told about, were not completed. This was never mentioned to us, despite my repeated communication with the teacher.
We were blatantly lied to and mislead by the school. How is it possible that, even after the end of the year, the teacher was unable to tell us what was missing, still reassuring me that all will be fine, that the last report card was somehow incorrect. Then she and her supervisors started creating reasons, which were never mentioned before the end of the school, despite my repeated inquiries, why the marks were given. This obvious post-​hoc creation of evidence is unacceptable. The teacher’s lack of knowledge about what marks she gave my daughter and lack of knowledge of the reasons for these marks at the time they were given are even more unacceptable. To be coming up with reasons far after the fact shows that he marks were given without consideration of this evidence in the first place.
Note:
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This review is also for CAVA, California Virtual Academy. I have been waiting to enroll my children for nearly TWO MONTHS. I have spoken directly with a total of FIVE people – one of whom I have spoken with TWICE. I have been told TWICE, «A supervisor will get in touch with you within the next 24 hours.»
And… …
… NOTHING.
I have been told my paperwork is incomplete but NO ONE can tell me WHY. I have emailed, chatted, and submitted multiple messages through their site MANY times. Nothing. I am seriously thinking they do not want my children enrolled because of our financial situation, but they can’t exactly say that outright. So perhaps they hope I will get tired and go away. This is unbelievable.
CAVA: YOU ARE MAKING ONLINE SCHOOLS LOOK VERY BAD.

K12 is the overall company. The school that I specifically went to was California Virtual Academies @ San Diego (run by K12). So, this review will be about that specific part of K12. I went to this school for my senior year of high school.
Let me just start out by saying I don’t know WHY a homeschooling program would need my immunization record. You NEVER interact with other students, and the teachers never talk to you one-​on-​one, so I think that it is just a waste of time to go through all the trouble to get that.
Secondly, they FORCE you to attend meetings with your «homeroom» teacher once a week. And instead of talking about how the week is going or if you need help, all the homeroom teachers do is play games like «guess the picture.» I have other things to do, and I absolutely hate wasting time where it is not needed.
Some of the teachers actually do cate about the students and make an effort to talk to them or K-​mail them (e-​mail through the school website) daily, but I wouldn’t get your hopes up because that is rare. Not only do the lessons suck in general, but the teachers aren’t even teaching! They assign videos and written lessons that you have to take notes on and then a quiz at the end of the lesson. The reason why that is so difficult is because they expect you to make inferences on things you know nothing about.
The absolute worst was taking AP Macroeconomics. In the class connect sessions (video chat for when you need help), he would put up a slide show with all of the answers to the quizzes/​tests, and read them. Then when we would use those answers he would say its plagiarism, and give us zeros on the assignments which we could NOT make up. And those assignments were worth A LOT of points. When you didn’t write the answers exactly as he wanted them, you would get zero points on the problem. I wrote «decrease» instead of «lower» for a problem and I got ⁰⁄₆ points. And those «mistakes» add up quickly, so I would end up getting low 20’s out of 60 on every assignment. I studied my butt off and spent a lot of time in that class, but nothing worked. Also, they don’t let you transfer out of a class after the first 2 weeks of school.
The last, and probably most important thing, is that the website crashes ALL THE TIME!!! I would get so behind on my work because I only have a certain time period every day that I could allow for school, and 75% of the time the site crashes or takes 5 minutes to load for each page you click to. For an online-​based school, you would think that they know how to run a website, but obviously not.
Overall, my experience with CAVA @ San Diego (run by k12) was terrible, and I would not recommend it to anyone. Stick with public school, or private school. ANYWHERE where there is actual contact with teachers.

I recommend you NOT expose your children to K12. Terrible teachers, seriously, the worst of the worst. they could not care any less. You will be left on your own. frustration at every turn, ask around, email your local homeschool groups … they (teachers /​admin.) will be responsive in the weeks prior to national testing, but before & after that you’ll be lucky to get an email in return. (except for the re-​enrollment period, when they send out pizza hut coupons) Mostly you’ll be driven to other webstes for help (
) which is games, but not involving math.
You, as the parent, will become the «learning coach» and responsible for everything, but with no authority over the program. I came into the program because my son wanted to accelerate his program of studies, not the slacker looking for a way out of work. This program has cost us dearly in time and his confidence.
I’m keeping this short so you can go research people in your area and ask them.
pb

If I could give K12 zero stars, I would. I have been trying to contact them to document my situation and file an official complaint, and there is no place on the site to do this. I called customer service to find a place and they couldn’t give me any information, either.
Here is my long story: my family is moving across the country this week and have to stay in temporary housing at our destination for the next month. My daughter is in 5^th grade, and I did not want to have to transition her from her current school to another for 30 days and then another after we find a permanent residence. We have moved 6 times in the past 6 years due to corporate relocations and I just didn’t want her to have to transition again or lose any class time during our trip across the country.
I called K12 to see if we could enroll her in their virtual school. I e-​mailed K12 on 9÷27÷12 for information and was contacted on 9÷28÷12 by an Enrollment Counselor. I outlined our situation and he assured me that she could be enrolled and there would be no cost to us, AND she would be covered as we drove cross country. He told me I’d have to rush the enrollment documents to him, which I did, and my daughter was approved to be enrolled in CAVA (California virtual academy).
My first issue was that despite my telling Enrollment Counselor that we did not need a computer and printer, I received both 3 days later. I had to hunt down the telephone numbers for an RMA, as they would be additional items that I’d have to pack and take with me across the country. Frustrating as I told him they weren’t needed as we have a laptop and printer she could use. The Redemptech people initially refused to schedule a pickup for the items on my behalf, so I had to take time out of packing to get the items scheduled and picked up. Federal Express picked them up on 10÷12÷12 and on 10÷15÷12, Redemptech was already contacting me to make sure the equipment was returned or they would schedule a pickup.
Did I mention that I have 2 weeks to get the home packed and moved across the country?
We received 3 boxes of textbooks, etc. as well, which I set aside as she is going to be in regular school until we leave on Friday 10÷20÷12, and I figured she could do the coursework during the drive and check in on the computer at night.
Yesterday, her online teacher called to talk to me about the lesson plans. I told her about the move, and she told me that my daughter could not be enrolled in CAVA if we were no longer going to be California residents. I was shocked as that is NOT what the enrollment counselor told me and if I had known this, I never would have enrolled my daughter. She confirmed with her supervisor and told me she was going to document this on her end.
I called K12 customer service to get labels to return the books this week. The first person I spoke with, Debra, told me that the teacher was wrong and that my daughter was enrolled in «International Academy», and not CAVA, which is what military families use when they move. She told me that I needed to call another 800 number and speak to them about fixing this. Debra went to a great deal of trouble to ensure the information she was giving me was correct, and verified with her supervisor that Daughter was enrolled in International Academy.
I called International Academy and spoke with Andrea, who could not care less about my plight. Andrea told me that we were NOT enrolled in International Academy and that Debra was wrong. If we wanted to enroll my daughter, now, it would cost us $ 5,000.00.
I told Andrea I needed to speak to someone now to get a return label for the books. I was completely ticked off as I just spent 2 hours on the phone with the company trying to fix this, and that is lost packing and loading time. She transferred me back to customer service, where I got an order for labels supposedly being e-​mailed to me. Haven’t received them yet. And apparently when I receive them I have to drop boxes off at a UPS facility to return them. Great, more time wasted while I try and finish packing.
While I was on the phone with customer service, I asked her if there was a place I could either call, write or e-​mail with a complaint. She was searching for 5 minutes and couldn’t find anything. I told her never mind, I would figure something out on my own.
I realize online education is a unique option but I am furious at how my time was wasted and how I was misled initially by the enrollment counselor. Why would he tell me she could be enrolled here in California if it was illegal, as her teacher told me? He wasted my time, the teacher’s time, and his company’s money by processing our application and shipping us items. I thought I had my daughter’s schooling handled in a way where she would not miss any time and not be subject to having to try to acclimate to an additional temporary school only to be yanked out of it again. Unethical. Stay far away.