Gateway Tires

Poor quality of work they left bolts loose on my front end and then did not fix their mistakes I had to take it to a Nother tire shop

I have taken my car in several times for an oil change and tire rotation. While the people have been nice and they have performed the services in a reasonable amount of time considering how busy they usually are, the one thing that irks me is that they always let the air out of my tires. I like to keep them around 42psi for increased gas mileage, better ride, better handling, etc. They always let it out to 32psi. I am not sure where this myth comes in, but I think it has to do with a line in the Andy Griffith Show when Andy tells Aunt Bee to keep her tires at 32. I have asked Gateway to put in 42 and they even put it on the work order, but inevitably, I get home and I have to add 10psi to each tire.
If they would just do what I ask, I would gladly give them 5 stars. I will need some new tires at some point in the future and would like to buy them from Gateway, so my suggestion would be to treat your customers right (follow instructions), price your products and services fairly, and do the work in a reasonable amount of time. I don’t think that is too much to ask.

WARNING! I would not return to Gateway Tires as they are very expensive and overcharge for services. They do not charge the posted rates! Also the service is slow!

They were awesome! I had a slow leak in one of my rear tires and I dropped it off on a Saturday morning when they looked super busy. My husband picked me up and I asked them if I could just run errands and they could call me and tell me what the damage was and how much it would cost. They said sure, no problem. Less than an hour later they called to say it was done. I had picked up a nail and they repaired the damage and pumped it up, no charge. I was very impressed with their kindness, speed and professionalism. I will definitely be taking my cars there now for all our maintenance and tire needs.