The Sleep Nest

TERRIBLE!!! If I could give negative stars I would! The so called «custom sleep plan» is nothing more than a 4 page generic copy from a book that the «sleep expert» replaces the name Jackie for your child’s name. I am a new mom who had a baby that just would not sleep. She was up 4 – 5 times a nights and very fussy. I was sleep deprived, hormonal and desperate for a good night sleep. Despite my friends and family who gave me far better free advice. I though I needed an «expert», so I consulted with the «Sleep Nest». I paid in full up front, over $ 230. The cost was broken down to me as follows:
1 hr initial consult.
Customized sleep plan.
Email & text support through the process.
Phone call follow ups.
I was going to be traveling and asked to start the program when I returned so we could start the sleep training in her own bed. We both agreed. Miraculously on vacation my baby for the first time ever sleep through the night! I was overjoyed! I contacted Karoline, the consultant and founder of Sleep Nest to share the good news, that without intervention she slept beautifully.
I then requested at least partial payment back. Karoline refused any reimbursement and insisted she provided full service. After months of back and fourth emails she finally agreed partial reimbursement. I was pleased that she came to her senses and wanted to do good business. The following week when I opened my pay pal account $ 20 was all that was reimbursed!!! To me a generic sleep plan in a manila folder is not worth more that 80% of what I payed.
I am completely disgusted by the way this woman does business. She took advantage of me at my most vulnerable time and has no remorse! This is my very first Unilocal review and I’m writing it to WARN other Mothers out there who are looking for a good night sleep NOT to use «Sleep Nest».