Silver Springs Water

I’ve had Silver Springs Water home delivery for about 5 years now. I can’t tell you how much this Alkaline water makes me feel better. No longer do I need to chew Tums to try to balance the acidity level in my body.
The company is extremely pleasant and delivery is always on time.
Recently I had a bottle with a hairline crack in it. Not a problem. Replaced the next day with a full bottle of water.
As a senior citizen I feel great. I love this water. Thank You Silver Springs Water.

I was looking for a water delivery service to set up after moving into my new place. I am a former Sparkletts customer however I wanted pH water in my home. From the first call, Noël was warm, friendly and professional. Their office location was conveniently just down the street from my apartment. I came in the following day to pick up my water and dispenser. Noël is very sweet and helpful. She helped me set up my service and I am a very happy new customer. Excited to have REAL pH Alkalized water in my home. Thank you Noël for your kindness and excellent customer service. Please do yourself a favor and get your service set up, let Noël know Jordan sent you!

I have a cooler at my office with their alkaline water, called zero in it. I also have a crock at home.
I definitely felt better drinking the water and decided to have an alkaline osmosis system installed rather than having to handle the heavy bottles at home.(that’s expensive)
However –we love it at our office, prices are very reasonable and customer service is amazing.
No for 2016, I really mean amazing! I canceled my service at home by text and it was no problem, and they actually canceled it.
I ran out of water at the office, called them, and I had somebody on the phone in 60 seconds, who arranged for me to have water delivered the next day-​I highly recommend this company and I highly recommend anyone who has an autoimmune disorder or poor health, trying alkaline water, I definitely feel the difference, and it just tastes good.
All of us at Sunset Eye Center thank you‼

Great delivery drivers and over and above customer service. Thank you for three years of great service!

Delivery guy Anthony Byers is very helpful personable & friendly also great tasting water!!!

Before I decided to write a review on Silver Springs Water, (or before any review I do, for that matter)-I read all of the comments/​reviews posted before me. Based solely on the previous reviews, I zero in on the negative comments to see why they wrote what they wrote. In this case, it was a no-​brainer because when the positive reviews outnumber the negative, that tells me that — well, to be as nice as possible – it seems to be a ‘personal’ problem’. Simple math: When the positive reviews outweigh the negative ones; well, maybe it’s time to do some self-​reflection?! I’m sorry, this is a review, not a blog. I just wish that us, as consumers, would be more responsible when making negative reviews! It makes me angry, and it makes me believe that some people feel – and abuse– the power of words. It’s like they enjoy it!
Well, my review is very positive! I researched many different water delivery services before making my first call to Silver Springs Water, and I talked to Christina. At this time, I was in the middle of a move, my car broke down – for good, unfortunately – so I was pretty stressed and overwhelmed! She calmed me down, and explained what Silver Springs is all about and what the differences in water are. I’ve been in customer service for over 30 years. I know good service when it’s ME who is the customer, and I LOVE it! Christina has been awesome! Anyways, once I’d moved I started service with Silver Springs Water, they’ve worked with me – wait; even better – they went above and beyond to accommodate me. Anthony, my delivery man, is awesome as well! I feel sorry that I live on the second floor, but he’s a hard worker! I love that this is a family business, too, because it makes me truly feel like a valued customer and not just ‘another customer’. That’s a very nice, personal feeling.
So, yep! I just wrote all of that — about water! But I felt compelled to write this, not only to praise and recognize a deserving company, but it’s been almost 2 months now that I’ve been drinking their high alkaline water, and both myself and my fiancé can DEFINITELY feel the difference; not only in the wonderful taste, but health-​wise also! AND, when compared to constantly buying water from a store to my delivery service, we are also saving money because we both are big water-​drinkers! I HIGHLY recommend Silver Springs Water – both the company itself, as well as their quality water!

We here at Silver Springs Water always take great pride and hope to keep our customers happy. Of coarse you can’t always please everyone. When a person writes something that’s negative on our review, we obviously need to look into the matter. We give the customer the benefit of the doubt and we’ve even just written off bad debts and yet the customer still wants their «revenge», so they say something that’s nasty and not true. As for Jennifer A., I personally handled that call and am very surprised at her comments. Who would even believe unlimited Alkalined Water at $ 10 per month? Thank god we have records to prove this particular customer was not correct in her accusations. She was set up the same day she called and took water for 3 months before she decided to quit. Frankly, we are a family run business who cares about our customers. There are no contracts or deposits and if there is any kind of a problem with our service with an employee, heads roll. We don’t want anyone to be unhappy with our service. As for another review, I’m baffled as to a customer who lost her job and couldn’t pay her bill. Rather than sending her to collections, under the bad economy and her history, we just wrote her bill off. Yet, when we told her we were just going to let her bill be zero and not to worry about paying us back, she STILL got on this site and wrote a negative review making up a story just because we had to stop delivering her water since she was unable to pay. I guess she expected free water service.

Don’t do it! When I first called and spoke to Rick, I understood that it was a total of $ 10 a month auto pay for the water service and delivery. Last time they delivered three five gallon bottles at one time when I didn’t even ask for the third one, next delivery was only two, like I asked. The last time they delivered water to me was the first time they left a receipt at my door as a account balance of $ 57.25. I feel robbed! Never again!

Honestly, this was the worst delivery company I have ever dealt with. I tried their «risk free» trial. And when I set the water back out to be picked up because it tasted weird, they gave me two more bottles. So now I had a total of 4 unwanted bottles of waterr and they charged me for all four when they said the first two were completely free. On top of that I left all of the full bottles out for them to take back because I didn’t order it with a note saying I didn’t ask for them or want them, then when the guy called me, he said «yeah I made a not that they were on the front porch a month ago and your required to get at least two bottles a month» BUT I DIDNT SIGN UP FOR ANYTHING!!! IT WAS A FREE TRIAL TO SEE IF I LIKED THE WATER! like he told me that if I didn’t want or need anything just to leave a note. What a bunch if crap. They don’t even ask if you want it. I didn’t sign up for it I should have been given it. And I wish I could swear on here, but profanity won’t get you anywhere with these people because they just don’t care.

Good water service one time it tasted kinda weird and they credited the bottle back the alkaline water is great and I think it worth it and so convenient

Delivery guys is friendly and helpful. They have great customer service and also the only water delivery service that carries Real Water. It’s alkaline at 8.1 ph and then injected with an E2 solution that has negative ions. The negative ions help your body absorb the water more easily hydrating you on a molecular level. My health has greatly improved since we got off the tap water. We recently tested our tap water and found it at a whopping 580 ppm which is way above the recommend drinking water levels of 50 ppm. Real water comes with 0ppm. It tastes amazing too!

The best water in town!!! You get what you pay for great crisp water and frendley service awesome bunch of people love them and will never switch to someone else