Quality Shoe Repair & Luggage

The nice gentleman was very experienced. He was able to figure out a liquor and soda mixed drink had ruined my shoes. He quoted me a repair price but i honestly preferred to just buy a new pair since the damage was extensive.
He did however recommend that i could dye them a darker color & cover the blemishes. He guided me step by step and the results were magical. I respect him so much for his priceless advice.
His products were great and his employees are very hospitable. I used him long time ago for a sole repair and I’m glad his store has thrived!

I am someone who can keep a pair of shoes literally for decades. Generally all that is required, aside from polishing and using shoe trees, is to replace heels. Quality Shoe repair has replaced heels on perhaps four sets of shoes. Often they are finished the same or the next day. Another type of repair they’ve done for me is stretching, which enables me to continue with a pair of shoes on my widening feet that would otherwise be unusable. I got the same good, prompt results. One other repair I must mention: reconstructing a fabric-​covered bolster into a leather-​covered bolster for a leather recliner. They did this the same day. It was perfect, except that the leather I provided wasn’t the same shade. But it was no problem for them to match the original shade, and for this extra repair the charge was nothing. What more can I say? It’s a family business that works hard to please its customers.

So as someone who has never tried shoe repair before, this company certainly earned a fan. I went in simply because my Dan Post cowboy boots had the sharp end of a nail coming up through the footbed (OUCH) and I wanted to continue to wear them. They did notice when I brought the shoe in that the entire sole was due for work and while I didn’t think I needed it, I agreed because, when in Rome…
So as I’m checking out, the girl asks me «is tomorrow ok?» Here I was expecting it to take a week to ten days just like every other service in life but nope, low and behold, less than 24 hours later, my Posts were returned to me without a stabby nail and fully restored beyond their original glory. I couldn’t be happier with my experience and would recommend Quality Shoe Repair to anyone in the market.

If Nordstrom’s sends their shoes to this shop for repairs — you certainly can trust them to bring yours back to new! I have taken shoes, leather and suede clothing, and brief cases to be repaired and cleaned — saves me hundreds vs buying new items!

This place is a just alsome took in my belt and they choped jt and put hiles in it asap that day in just a few minutes … im a very happy customer keep up the good work guys ;) oh yeah ps … they did it for. a real cheap price

This place is great! They did an awesome job on my
Red soles… I can finally wear them without hurting my toes! Excellent customer service!

John and staff were incredibly helpful in resoling my Marine Corps boots in under two hours, while I waited. Additionally, John turned-​around three pairs of shoes in just one day.
Personable, patient, and decidedly pleasant, John warmly welcomed me and my fiancé. Even with several patrons in the shop, he made every patron feel like he/​she was the only person in the store.
The work was nothing short of outstanding. I would have no compunction about recommending Quality Shoe Repair & Luggage to anyone who wants first-​rate work at highly competitive prices. Truly a job well done!

First time here and won’t be the last. Took my husband’s shoes in for repair. The gentleman at the counter was extremely pleasant and said they would be finished in an hour. I expected to wait several days.
Excellent customer services, fair prices, good location. Saved us buying a new pair of shoes.

Quick, reliable, pricey, and SLOPPY. Really, guys?
Well, my wife and I dropped off her $ 400 pair of L.K. Bennett’s to put some rubber on the fancy suede soles. (Who in the world buys $ 400 shoes!!! Well, that’s not the question — she did, and I’m just going to cut down on some other stuff and live with it.) We took them out of the box at Quality Shoe Repair & Luggage, removed the protective film from the soles, paid, and left. The shoes were ready four hours later. The rubber on the soles was done perfectly. Bravo! And then there was some glue stuck on the top of the shoe. With some rubbing — removed. Success. And further, there was a nasty scratch… No amount of scrubbing can remove that. There goes that brand-​new-​shoe feeling. First-​world problems, you say. Time to look for another shoe repair place, I say.

The young guy at the front desk was very friendly and helpful ! They added extra padding and cleaned up my work heels for me. I am excited to try them out tonight! Affordable and great customer service and was quickly done. Will definitely be coming back.

This was my second time coming in to get my heels fixed. They remembered me by name and shoes and were very friendly. They cleaned my heels and the smell was gone they noticed I needed new soles and replaced them with better soles-​did cost extra of course. I will bring anything and everything now to get fixed there. I am very pleased with their work and quality. A little more expensive than I thought it would be but it’s better than buying new shoes again. I don’t have one complaint. Very fast with getting things done as well. Next day it’s done and ready for pick up.

I brought in my favorite heels to be repaired. The staff were professional and friendly. The gentlemen that helped me when I dropped off my shoes even explained to me exactly what they would do before I paid. They’re fast too! My shoe was fixed the next day. Their prices are reasonable and they did an amazing job. I’m happy I have my favorite shoes back! Thank you! You guys are the best!

This is the second time I’ve been here, and the gentleman running the front desk remembered me. He asked how the previous job they did on a hat has held up. The staff is extremely friendly and are always ready to offer advice on how to maintain the leather, etc. I’ll definitely be back for everything from getting hats cleaned, to repairing shoes, to having my shoes polished.
They’re the best!

Stopped into get my knives sharpened. In 10 min my three knives were done. I had a coupon 3/​$ 10. The man who rang me up, individually wrapped them. He was friendly and I talked about bringing in my purses for cleaning. I will be back. Thank you!!!

I dropped off a leather purse to be repaired on a Saturday and it was ready the next Wednesday! The zipper was brand new, looked exactly like the young man told me it would look when he went over my options and the craftsmanship was excellent. Will definitely return with a pair of shoes I need repaired — great prices and excellent customer service, they were outstanding!

Amazing customer service and great workmanship, I brought a very expensive bag for repair and the work was done impeccably. The price was also more than fair. I will never take my stuff (shoes and bags) anyplace else. John and John Jr. are very nice and very professional!

Stupendous shoe repair place. I live in Boulder City and so it’s not a short distance for me to go to Quality Shoe Repair, but absolutely worth the drive and effort. The quality of their work is top notch and is still affording me time with my favorite pair of beloved hiking boots … now in use since the late 1980’s! Very reasonably priced, too — I definitely recommend this place.

I brought an expensive handbag in to have a tear in the leather repaired, was assured it would look unnoticeable upon repair, needless to say two weeks after the promised date and 150 $ later it looks like a 5 year old repaired it. I expressed how unhappy I was with the attempted repair, and the owner/​manager said that’s the best its gonna ever be and put it in a plastic bag, laid it on the counter and walked off. He didn’t even try to rectify the situation and seem unconcerned about how unhappy I was. Needless to say I am very unhappy with the repair and the price since it wasn’t repaired properly. I will not be returning to this business again. I wish I could give it a negative star as it doesn’t deserve the one star you have to rate to write a review.

I tried to purchase this pair of boots from a local high end shoe store. They only had one pair & it was way to big. I couldn’t get them out of my mind. I had to have them!
John at Quality Shoe Repair made them for me from scratch, just from a picture!!! Better than that pricey store. Mine fit perfect! He measured my legs & created magic!!!
I absolutely LOVE them!!! John your the BEST!!! GREAT JOB!!!
Thank you so much,
Joann V

I brought my shoes in to Quality after seeing there infamous boot car on the freeway. Prior to my visit, I wasn’t sure my shoes had salvation. My shoes were in bad shape: drying out, with some water marks, and water damage. Upon my arrival at the store, I was greeted by John Jr. who explained the repair process to me. They needed to be cleaned, refinished and waterproofed. These are actually one of my favorite pair of shoes, so I was ecstatic to here that they could be salvaged. The price was very reasonable, under $ 25 bucks. The whole repair process took two days. They look as good as new. The pictures speak for themselves. I live on the opposite side of town but will be back as the price is competitive, the service is excellent, and my family loved the shoe cars! 5 star customer service!!!