Panda Express

This Panda Express was SOO disorganized it doesn’t even deserve a one star .I ordered my food and never received it. Charmine took my order and told me to pull up to the front because it wasn’t ready. I waited and waited and waited. I gave them benefit of the doubt because it was busy. I finally went in after waiting for 10 Minutes and asked for a refund, she had a stupid excuse as to why I didn’t receive my food. This is NOT how you run a business. If you’re working at the drive thur and you start working in a new station you need to COMMUNICATE with your co workers and let them know what’s going on you just don’t leave the receipt on the counter and «hope“they see it. The staff needs to be retrained because clearly working as a team doesn’t happen here. Thanks again for wasting my time!

Today I received horrible service, small portions and very slow service. Food tasted old and not warm enough.
Because of this I won’t be returning back to Panda Express in the future.

I will give 5 stars when customer service is worth rembering. I walked in for lunch. Ryan greeted me. Asked how i was doing today, asked if i wanted a sample. Then upsized my drink. He spoke with strong and clear voice. Super nice guy. Hi’sdameaner was amazing. Polite. Thanked me for comming in

As long as you get there at least an hour before closing, the foods consistently fresh, I’ve seen people have a fresh order made if you’re extra picky too. Nice cheap fast Chinese food. Not much else to it.

The place was clean and we must have just missed a rush because although the restaurant wasn’t packed we had to wait about 8 minutes for our entrée. I’m actually ok with that. I like to know it hasn’t been sitting out long. Luis was very professional and friendly. Food was as good as Panda can be.

The manager here was awful. I asked for extra hot sauce and she gave me a dirty look like if it was such an inconvenience to give me extra hot sauce. She was not pleasant at all. I then drove all the way home to realize she forgot to give me fresh Kung Pao Chicken which we waited 15 minutes for. I drove all the way back to get the chicken and she showed no sympathy at all, didn’t even say sorry then she started being sarcastic asking me if I wanted more hot sauce. –_​– I will never go there again.

My normal Panda experience — half fried rice half steamed, orange chicken — Beijing beef /​green tea. Everything was fresh and good — the place was clean and there was four other tables of folk’s eating. Uneventful, good meal YaY

Food Availability: For some reason we arrive between 5pm-​7pm, their popular Honey Walnut or regular fried rice always seems to be out. I guess we just arrive after busy hours or early diners? I’m not sure but some food choices are less then a scoop empty (majority are full depending on demand) and some ppl must wait until a fresh batch is made depending upon demand.
Been here a couple times since its on the way home from work. I go here with a coworker during dinner time between 5pm — 7pm depending what time we arrive.
Pretty much slow with a few guests, and it’s a quiet and settling atmosphere. We always seem to be served by the same person, a guy named Luis. He was very courteous and responsive to our food decisions.
Overall, good place for a quick dinner. A star for convenience and 2 stars for Luis, his customer service skills is what keeps this place from having a lackluster dining experience.

If u r n a hurry skip this place. Staff is rude and they are out of lots of items. I would not come here again.

Walked in and the first thing I see is more than a couple of trays empty with just a handfull of food sitting under the heating lamp.
Only one person dinning at this place and another before me whom just ordered and standing by the door waiting for his food to be cooked.
As I ordered I was not to happy to see that my choices were as I said a handfull of food under the heating lamp so I asked if they can cook my food fresh so like the other person before me now I am just standing there feeling stupid waiting for my food to be cooked as well.
Another client walks in they told her the same thing to wait as her food is cooked her response was «again? everytime I walk in this place I always have to wait for my food to be cooked!»
When I asked to speak to the manager the managers response was they were short one extra cook and they were overwhelmingly busy.
Poor excuse when I walked in there were two cooks doing something else as the first client was ordering they were not even cooking as more than a few trays of food were obvilously almost all empty the veggies were not fresh looking as the food was over heated from the heat lamps.
What I see is they are trying to sell off the last of the handfull of over heated food soggy food.
I see why there was only one client dinning there the manager needs to take more pride in managing and her food presentation when clients walk in rather than trying to sell the last of the handfull in the trays very bad presentation!

Meh… the food wasn’t stocked real well it seemed like they were short a cook??? I felt like I ended up getting a lot of the left over food from the night before. You know that hard rice and dried chow mein. I ordered half and half (fried rice and chow mein), Shanghai Angus Steak ($ 1.25 extra) and Teriyaki Chicken… the meat dishes were great! But the rice and chow mein were subpar… so sad. I’m super Asian, so having good rice and chow mein is kinda essential to having a great meal. I wish I brought my secret stash of sriracha sauce because their sriracha packages smell grossly like vinegar… yuck! (That’s at every Panda Express not just this location… it’s the brand of sriracha they’re using I tell ya!)
The person who took my order was super nice I noticed that she was ready to help everyone… however, I ALSO noticed that the other person working there…(maybe a manger??? idk) only greeted male customers… hmm. Of course I’m kinda offended but I’m not gonna let that dictate my rating for the FOOD…(otherwise this place would be getting a 1 star review from me… the 1 star for the lady who helped me.)
Would I come back… maybe…if I ever crave cheap fast and greasy Chinese food.

Trays are always empty

Once again, Panda has given me poor, slow service and a streaming serving of meh. Why do I keep torturing myself?
Three ppl in line, including me. Mr. Whispersalot keeps asking me questions that I can’t hear over the music, workers, banging pots, and someone’s screaming child. His co worker leans in and yells at me what he was asking, with lots of gesticulation, like I’m an imbecile. It’s not that I couldn’t understand him — I just couldn’t HEAR him. Finally, I get across that I want the broccoli beef to go. He spoons it into the bowl and then asks me if it is for here or to go. Now who doesn’t understand? I say to go again, he slaps a lid on it, then tells me to go to the checkout.
The two people in front of me are browsers, «do you have this or that, can I have a sample of that, how much are your egg rolls,» etc. I bypass them and meet him at the checkout.
…and he walks right past me into the back! I’m standing there like a doofus while the browsers continue their shopping for another 5 minutes or so. Meanwhile, little miss Can’t Make Eye Contact completely ignores me.
I stand there. She answers their questions. She gives samples. She sells them drinks. Mikey Can’t Decide goes over his egg roll options again. She checks them out. My guy never returns. Finally, without looking at me, she asks, «Is that for here or to go?»
Arrrgh!
The food isn’t good enough for this aggravation. Heck, it’s not good, period.

Not great, not bad, it’s Panda Express. Only thing bad I can say is the typical «Hurry up and order» hustle that the employees lay on you. It goes like this– «Give me the Orange Chicken. OK WHAT ELSE? Uhhhh, do you have steamed vegetables? FIVE MINUTES, WHAT ELSE? 5 minutes what? IT TAKES 5 MINUTES. 5 minutes to make? YES, WHAT ELSE? Ok, give me the Firecracker Chicken. OK WHAT ELSE? And the steamed vegetables. OK WHAT ELSE?»
Not a minute to consider your thoughts. Every location is like this. WHAT ELSE, WHAT ELSE, WHAT ELSE. To be fair, the food is fresh and crisp about 90% of the time, more than you can say than most chinese places… but that’s not saying much.

An hour before they closed, I decided to go to Panda to pick up a plate to cure a hangover. I live super close to Costco by Galleria and this Panda location is literally next door. Score!
The strip mall this sits in is huge! Best Buy, Joann’s, Costco, Starbucks, Bed Bath and Beyond are just a few stores that fills this mall. The location has floor to ceiling windows which brings a lot of light into the restaurant during the day and allows onlookers to view the restaurant from the outside at night. The location is clean. In fact the employees were mopping and wiping tables when I arrived.
I got the three entrée plate for $ 8.08. I was a little irritated that most of the food was gone by that time and they weren’t looking to make anymore. In fact, my favorite dish, the teriyaki chicken (I usually get it without sauce) was out of stock. Buzz Kill! Good thing my second dish was still there, the chicken and mushrooms. I decided to get two orders of those and a 3^rd order of the beef and broccoli. My starch was the fried rice. Chinese style rice with veggies and egg in it. Super flavorful with the soy sauce, but I could tell it was made a while before I arrive. Some rice grains were hard but still satisfied my palate. The chicken and mushrooms are always a crowd pleaser! Cut chicken thighs, button mushrooms and sliced zucchini. The sauce probably has a lot of ingredients. I think I taste oyster sauce and soy sauce. Either way, it’s delicious! Packed with flavor and eat component offers delightful textures which makes the overall dish sing!
This is a place where you can get in, order and get out. It’s kind of like fast food but not really. Plate lunch Chinese food is how I identify this place. Panda is a place that I’ve always visited growing up and will continue to visit for years to come. For those few people who have never tried it, get down and grab a plate.

I’m not really one to typically rate chains but my experience at this Panda Express was so poor that I couldn’t stop myself. We’d been traveling for about 6 hours by the time we pulled up to this restaurant. We were all hungry and a little bit edgy (family of 4) but anxious for something to satisfy us. We don’t eat a lot of traditional fast food, and when I saw a Panda Express sign I was thankful we could end up somewhere we all like and agree on.
The food was waaaaaaaaaaaay sub par and the portions borderline unacceptable. There were no people in line before or after us and all the little food bins were virtually empty. I appreciated that they offered to cook 2 of our orders up fresh, but when we received them it was about ¼ cup of each item, if not less — and the veggies were too crisp (raw) to even bite into them. We expected to at least be able to eat the rice and noodles, and both of them tasted oily and undercooked. No bueno.
The staff wasn’t rude, but certainly wasn’t friendly. We typically like the Panda Express stores near us but unfortunately this experience was bad enough that I think it will be a long while before we visit any others.

This is my favorite Panda Express in the Vegas area. The staff is friendly and welcoming. They also give a lot of food where as MOST other PE’ employees are becoming super cheap with the portions and acting as if they are the one buying the food. Also, this PE is staying true to their roots and leaves a bowl of fortune cookies out for you to take as many as you please. I have a PE less than a mile away from me and I choose to drive 4 miles away to have a pleasant experience at this one =]

This is a standard Panda Express. The food tastes the way it should and the staff is friendly and fast. The location is the best part of this place. It is right off the 95 in the shopping area near Costco, DSW, and Best Buy. The only way this location would be better is if it had a drive through.
Son likes the orange chicken, as does the husband. Husband also enjoys the fried rice and anything deep fried. For a healthy option, the mandarin chicken with steamed rice is the ticket!

The main function of this review is to certify that a real Unilocaler has been here and has received reasonable service and food that was about the standard of any other Panda Express. No rudeness or food poisoning was involved in the production of this review.
Enjoy.

This is one more positive Panda Express experience. As a regular Panda Express customer, I realize that they are the Target of fast food places. Panda Express is a fast food restaurant with the ambiance of casual dining, at a price that is not much more than the burger places.
Today I tried their potato chicken. It is different.
Panda Express has one of the cutest mascots: Tom Tom the panda bear. This location features a neat display of the panda bears.
The employees are friendly. One of them was telling me about the panda bears display, and that some locations sell the stuffed panda bear
I was glad to see that they brought back the eggplant with tufu.
What I also enjoy about this Panda Express is that it shares a parking lot with Best Buy and Starbucks.
I give this Panda Express, and many other locations 4-​stars.