Orthosport Physical Therapy and Sports Performance

They have moved to Pecos and Wigwam. Love my therapists. Been seeing them for a couple of months now following my shoulder surgery. Everyone from the PT assistants (love you Chris) to the PTA Matt, to every single therapist is knowledgable, professionals, and caring. Wouldn’t go anywhere else!

The place was over-​crowded when I was there. My PT Tony was okay but not as thorough as my new PT in Seattle. My new PT seems like an expert on lower back injury but not this place.

I’ve been to several different PT places and feel fortunate to have come across Orthosport. The therapists keep abreast of the latest and best treatment programs available and PT students frequently do internships there to take advantage of the opportunity to learn from highly qualified personnel. The gym area is large and well-​equiped. Everyone working there seem to enjoy their jobs and really care about the well-​being of their clients. They spend just as much time meeting the needs of the geriatric client trying to function with daily living as they do with the high end athlete trying to achieve top performance. They are honest about whether their therapy can be of benefit to each individual and they make measurable goals accordingly.

Yeah I went here for a while. Maybe like 3 – 4 months.
I feel like they don’t know wtf they are doing.
Every time I went they hooked me up to this machine that warmed up my neck (where my injury was) Somedays the frequency was so high it would jolt my body and itch. Other days it was so low I could not even feel it. Seems to me like someone doesn’t know how to set that machine. It figures, they constantly had students in training there.
Almost every time I left I was sore for the rest of the week, but not a good sore, a bad sore, like I had been doing the wrong exercises for my injury. Not till I went somewhere else did I find this true.
To top it off I had a d-​head coaching me through it all… I had herniated disks from playing a sport. The guy who saw me each time told me i needed to lose weight. Ok fair enough, I know I do, and I am sure losing weight will hep out my injury. But he had me write down a list of all the food I ate and show it to him. Very strange. Didn’t think that was his business… I did it anyways, because I am open minded and have thick skin, and want to help myself. But each time I showed him my «food list» I felt like it was all a joke to him, and he couldn’t believe I actually did it. I felt like a fool. REAL nice make your clients a joke to be laughed at. I always felt uncomfortable after that point.
At a certain time when he thought I had «improved» he said there was nothing left for him to do. I did not agree because clearly I was still living in much pain. He asked «aren’t you doing better?» and I said «yes better than when I started, but not healed by any means»… He pretty much had no more use for me… They needed the space for another person… I felt dumped. So I joked around and said «I should pretend to be in pain so I can keep coming.» CLEARLY a joking tone. I even said I was joking. The dick proceeded to scold me and tell me patients shouldn’t lie… and blah blah. It was a JOKE.
F *&K this place sucks!

After going to another PT spot (Close Physical Therapy) I found Orthosport Physical Therapy. Jeff made time to eval me on a day his schedule was already full. Chris, the outgoing assistant, started me on an exercise regiment. Jeff was upfront that I would get better but 1) plan to work hard and 2) plan to be there at least an hour and a half every visit. He’s not kidding. My normal visits are about 2 hours with Chris supervising exercises. Jeff (and the other PT Tony) make sure they are involved with the stretching of each of their patients every trip. The office girls Ellen and Alicia have been very accomodating with scheduling and with collecting copays on a weekly bases. They also let me know right away if we do not have authorization for a visit so we can cancel. While it has been a long process to come back from an accident, the support that I get from Orthosport is second to none!

Misled by Ortho about NO CO-​Payment. They lied to my wife & after many visits sent her a bill. Rest assured we will never go there again. their service also leaves a lot to be desired.