Nevada State Bank – Henderson Heights Branch

The only bank that has never given me problems. Everyone there is extremely nice and informative. Most places get annoyed with toddlers but everyone there is extremely nice and patient with her.

I went in here to open a checking account. The bank is very clean and everyone was very professional. The staff seemed to know all the customers names and were very friendly. Marilyn helped me to set up my account, walked me through all the details and made sure I had the account that fit me right. So far… the experience has been great… I’ll write another review after more time with the account.

I hate to give this bad review and the only reason I didnt go as low as one star is because I appreciate that we do not pay a monthly fee for our checking account.
Having said that, I went to the drive up window and sent thru $ 4 in change in what amounted to a very small corner of the envelope. I was the only one in line in any of the drive-thru’s. the lady actually said to me, that it would take her too long to count the 16 quarters that amounted to $ 4 and that I should pull over and come in so I dont hold up the people behind me. I said, well, had you just counted it instead of talking to me you would have been done by now as it is only $ 4 and there is not only no-​one behind me waiting, there isnt even anyone in any of the other drive-thru’s.
The other thing is that they charged us $ 5 for a notary. Traditionally if you have an account at the bank they do not charge you for the notary.
Thirdly, my husband who has a good job, been at the same job for 4 years and has a credit score of 850, he knows because he stays on top of that. they turned him down for a $ 6800 car loan on a 2010 Honda Fit that they would hold the title to. We are currently making a payment on the Fit to Honda Financial and wanted to refinance it since Honda is charging 17% interest, no, that wasnt a typo. Our credit shows we have never been late on the payment to Honda and the payment with NSB was going to be $ 40 less per month and yet they turned him down.
If anyone wants to offer us a loan the actual payoff today on my car with only 10,150 miles on it is down to $ 5580
He’s very angry. I dont know what this world is coming to but I am not in agreement at all.