Gold Casters Jewelry

What an unbelievably great experience. Mike and Loren did not just purchase some no longer wanted jewelry from us at a more than fair price; they made us a fantastic deal on a new set of wedding rings.
Making our experience the best. Thank you folks. you have our jewelry business for ever.
Mike & Barbara, las vegas.

Brought in two rings that were wedding bands. Red rock jeweler offered me 1400 of the two rings and they come at me with a 200 dollar offer so I proceeded to leave and then once I leave the building Michael I believe is name is comes running out and offers me 500. So at first they low balled me and then when I say no again they offer me 700. This place is a rip off !

I will not be returning. The woman that helped me was very rude and lacked good customer service. I hope other people have a better experience than I did. Giving 3 stars only because they had a decent selection of jewlery in their store. But they seriously LACK in customer service. There are better jewelry stores in better areas. :)

This place is perfect! It’s a little shop but they were so quick and attentive to size my engagement ring. I will always come here for my jewelry needs. They are incredibly busy in spite of their location.

My wedding ring had been stolen years ago and I had been wanting to replace it. It was a limited edition piece that my husband had bought 25 years ago, so I was unable to find another like it. We went to Gold Casters to see if they could make a new one. The staff was extremely helpful and found us a wedding set that was very similiar that we could start with. They put a new head on the wedding set and added 7 diamonds to make it look like the ring I had lost. In the process of buying the center diamond, they were able to get me an upgraded stone for the same amount of money! They went above and beyond to make this ring perfect for me.

Fantastic place to deal with. I’ve gone here several time for cleanings, custom jewelry and recently purchased a wedding ring set. The service I received was personalized and helped me find the ring that was perfect. I was able to view different sets and even different levels and sizes in diamonds. I felt the purchase was easy and I made it with confidence because they helped me every step of way. Would recommend to anyone.

I brought my 4 watches in this store, 1 Repair & 3 Battery Replacement. Got a very good price! I cant believe i only paid $$ for 4 watches! Plus the wait time is so quick! Im so happy that Michael was able to fix my fave watch and my husband’s Rado watch is back to business again! Very Satisfied with their service.

You can’t beat their prices. If you need to size a ring or get it looking brand new this is the place. This is a small business so they have their quirks about not taking reward credit cards, but when you are saving over ½ of what the mall jewelers would charge and getting it back within a hours time you have to love it. They were very fair and accommodating. Its hard to find local small businesses out there that are cheaper then the big corporations. Definitely worth going to.

My center diamond fell out of my engagement ring :(Luckily I found the diamond and went straight to Gold Casters after I left work. I was surprised how busy it was, but I was helped quickly. The jeweler (I’m guessing Michael based off the other reviews) even checked that my wedding band diamonds were secure without me having to ask which was thoughtful. They fixed the ring in 2 days, the prongs had to be rebuilt, and the price was reasonable ($ 42) I was a little worried about how new prongs would look but I think it looks even better than originally. They weren’t as busy when I came to pick it up and both employees were very friendly. They told me that I can come in as often as I want to get the prongs checked for free («you come every week if you want») I’ve noticed that they’ve been around for as long as I can remember & won’t hesitate to go there if I need any other jewelry repairs.

This shop is right down the street from my job and I know I’ve been here at least once before to have an antique ring from my mother fixed, but that’s been years ago, before I started Unilocaling. Even then, I was quite satisfied with the work done, which was replacing a tiny diamond. So, when I checked out the reviews prior to returning, I found them to be a little strange, weird, and downright off-​putting. However, I had a new birthday watch from the b/​f that needed the band adjusted, so, really, how hard is that? Well, not hard at all. I was in and out of there in less than 20 minutes during my lunch break and it only cost me $ 5! Go to Gold Casters for the same deal on watches that need adjusting; if it’s ceramic, it’s $ 15, but all others are $ 5. This is a family-​owned business on Water Street that has given me good service both times I’ve been here. The end.

How do you know what I drive and where I live, is creepy. Second, I did spend thousands of dollars in your shop, check your receipts. I bought just a stone for $ 2,000. Again you argue with the facts. Third I didn’t whisper, I told her, make sure she tells you I wrote three reviews. It’s no secret your rude.

My 1^st engagement ring wasn’t fancy. I will be the first to admit that. It was not a flawless diamond… it probably didn’t even have 1 flawless diamond in it. But, it was a special memory for me. This was not something that anyone at Gold Caster’s Jewelry respected.
8÷31÷12
Throughout a period of time, I had noticed that the center (head) was loose, & I had two stones missing on the side (s). My ring is mirco-​pave, so I know that it is possible to knock out stones. like with any ring.
I looked for a jeweler close to my home, & this place popped up.
I wish I would have just gone to the place in the Galleria, (who fixed it faster, cheaper & the work LASTED)
You wouldn’t guess that this place has anything to do with jewelry, the front windows are full of junk. the inside is the same. Full of stuff that isn’t jewelery related.
There is a ramp that leads to the entrance. A door that is LOCKED during business hours to the outside, you have to be let in by a staff member.
The older woman who dealt with me was rude. She looked at my ring, & informed me that the «boys» didn’t like working on «this type» of ring. Almost like she was disgusted that my ring was even in her presence.
What is that suppose to mean?
This «type» of ring?
Are «the boys» in jewelery business or not?
She took it over to Michael, who from across the store, loudly laughed that the 2 diamonds missing on the sides, were in the exact same spot, oppositely. (I guess it’s funny that my ring is in this shape) Since he felt the need to do this in front of a full store.
I don’t get a personal consultation? Lovely. Trying to keep my annoyance under wraps, I joked, «I have good aim! How do you think I got pregnant?» (6mos) .ENTIRE STORE LAUGHS. So, him «not knowing» I was pregnant, is far from true. Maybe he just thought I was fat ???
The rude woman created a ticket, & wrote to «tighten head» & to «replace 2 stones on SIDES» …I paid in full for the repairs that day.
⁹⁄₁₁
I was called to pick up my ring.
I checked to see if the stones on the SIDE were replaced – CHECK.
The center (head) was secure & didn’t wobble –AWESOME.
I signed the envelope that the work *ASSIGNED* had been done.
I walked out the door, & stopped on the RAMP.
In the sun, I could see that a diamond was MISSING OUT OF THE CENTER. I immediately knock on the door & get let back in. I explain to the woman that a stone is missing out of my ring… One that was not missing EVER before.
Michael told me that he wasn’t responsible. It was «someone Else’s work, he didn’t make the ring»,
Thanks, I am aware of that.
If that is your excuse, maybe you should only work on jewelery that you personally make. If this type of work something you can’t handle.
He told me that he didn’t touch the center. which isn’t true. It says on the ticket that his employee wrote to «TIGHTEN & FIX LOOSE CENTER»
Michael also informed me that my ring has over 120 stones, & they are just ALL bound to fall out… Who says that?!?
I didn’t understand his logic. I didn’t even make it off of their property!
I was out of the store for 30 seconds when I saw that a diamond was missing from my ring. I would NEVER expect him to warranty some one else’s work, and it was **never asked of him to do so.
When you have had something in your possession, & something happens to it, YES, I am going to hold YOU responsible.
How silly for me to want to walk out of a «jeweler» with my ring in ‘like new’ condition after having it «repaired.» How insanely selfish of me!
I am pregnant, so I know I can be emotional. I kept calm, and watched my tone… I never once rose my voice, never swore, nor did I degrade his store. I didn’t demand my money back, I just asked him to fix it.
It was obvious that the diamond fell out in his store!
No one else had even laid eyes on it for the last 10 days!
Michael told me that if I kept being «nasty» with him, he wasn’t going to fix it… When no one was being nasty but him. You’re refusing to fix something that you were responsible for, and I’m the nasty one?
Overwhelmed with his D-​bag attitude, I started to cry, he stormed off into the back room with my ring… He just left me standing there, crying.
Reviews on other sites, there are a bunch of reviews that state how rude and abrasive he is… guess I’m not the only one who feels this way.
**My ring was repaired. THANKFULLY!
Unfortunately, the «welding» he did lasted only a few months. Not worth the money I paid.
It was the right thing for a business owner to do.
I don’t understand why he had to argue with me about it.
Checking to see that the ring was in PROPER CONDITION before you called me to pick it up the first time, would have been smart. This situation could have been avoided that way.
He responded to this review, but he doesn’t do it as himself. He does it as «Sadie M» He gives himself 5stars to boost the rating.
11÷13÷13 Thankfully, Unilocal removed his fake review!