Came here today with the husband to sell back some games in hopes of pre ordering the new COD Black Ops and I was seriously shocked. (This is totally nothing against the service or the employees working here because the only woman on staff for the day was seriously holding it down!) He brought four+ games to sell back all of which I know we had to have at least paid $ 50-$ 60 for when they came out. For all the games he was only given $ 17.00?!? Now this must be normal because he didn’t act surprised. I almost fell over with shock. Talk about a complete scam! To pay $ 60.00 for an Xbox One game and get mere pennies back for it in comparison seriously blows my mind. I know for a fact you could sell those games online for at least $ 20-$ 30 a pop. And I looked around and saw that they’re pre owned games were selling for around $ 30-$ 35! Talk about making a killing you get $ 60.00 from me when it comes out offer me $ 5.00 to sell it back and sell it to some poor fool for a $ 25.00 mark up?! I’m obviously in the wrong business maybe I should buy a GameStop.
Rocco P.
Place rating: 1 Henderson, NV
I was on this side of town and happened to stop in here for a wired Xbox controller so I can use it for pc. I was not greeted when I entered, just stared down. I asked one of the cashiers for assistance getting my controller due to it being locked up and he did not seem very thrilled. Once I got my controller I browsed around the store for a bit and made my way over to check out. I was then waiting in front of the cashier with Nobody in front of me for about 5 minutes. He was too busy texting to ring me up. After my purchase was made I didn’t even get a farewell from any of the team members. I will not be coming back to this location and wouldn’t recommend coming to this one due to the lack in customer service.
Reslie R.
Place rating: 5 Las Vegas, NV
This is basically my home GameStop store I go to every time I want to buy a game. I’m familiar with most of all the staff and they are really friendly. Every time I come into the store, they know me and greet me with a happy go lucky attitude. The games here are always what I’m looking for and if not, they’re happy enough to look it up for me and pre-order it, or ask another store.
Troy C.
Place rating: 1 Summerlin, Las Vegas, NV
These guys will outright lie to you about the games you are buying to make a sale. Do not shop here.
Christen P.
Place rating: 1 Las Vegas, NV
It’s game stop
Lauren H.
Place rating: 2 Henderson, NV
The line was out the door, because both female cashiers where busy conversating with the guys they were cashing out(took forever) when we finally reached the cashier she wasn’t very nice, no smile and short with her answers. I was asked if I pre-ordered the new release, no, then asked if I had a membership, no, then a roll of the eyes happened and she finally reached under her register and pulled out the 65.00 game. I would recommend try being nice, if you don’t enjoy your job, get a different one where you’ll be happy while at work.
Cousin B.
Place rating: 1 Henderson, NV
I visited this store on a Saturday at 5:00PM. If you are like me and have about 45 extra minutes to waste, this may just be the GameStop for you. With only one partially functioning employee, you are bound to have all your needs met in a timely no nonsense manner. Checking out was a breeze, time flew by listening to the employee call every store in the Northern Hemisphere while making small talk with the 78 customers snaked around the cramped store. But it doesn’t end there folks, your patience level will escalate to new heights when you are forced to listen to 5 minutes of worthless sales blabber, before you finally are presented with a six foot receipt. If you have no desire to get home, relax and play your game, this is definitely the store for you.
Mike U.
Place rating: 1 Akron, OH
The store was fine but with 10 people waiting the cashier just talked and talked for 20′ to the same couple covering life from DNA up to that very moment. With 20 other Game Stops around this one, I will never go back.
Janice L.
Place rating: 4 Las Vegas, NV
Located literally down the street from me with awesome hours. The staff is friendly and while We didn’t interact a lot with them, they were still great during the checkout process.
Channele L.
Place rating: 3 Henderson, NV
I’ve definitely stopped by this store several times since it’s the closest one to my house. Oddly enough, they usually carry what I need even though it’s a smaller, slower location. Service has always been decent here. More often than not there’s a strange odor in the store… Not quite sure what that’s about. This store definitely gets a lot of families stopping by due to its family-friendly location, though, so be prepared for many, many kids at any given time.(Well, at least in the evenings.)