Ethel M Chocolates

We went here to see the Christmas lights and that was really awesome! We would definitely go back and tell people to go see it for the holidays. It’s really beautiful and even though it was crowded it still felt romantic. We went through the factory tour but it wasn’t during working hours so there was really nothing to see but some videos and an empty factory. They do give you free samples at the end. The girl handing out the samples was miserable and just made you sad looking at her. The chocolate store was really nice but the chocolate at least according to the sample wasn’t too good. Next time I will try something else to see if it is better :)

Well I will start by saying it is ok, I was very glad this was free. You start by entering the M&M candy shop, very small, expensive… then you go into the ‘factory’…which is about 6 large viewing windows, however on our visit nothing was happening. No candy making at all. Then at the end of that you get to take a little piece of chocolate (little) and then you enter the candy shop (small) and very very expensive. We didn’t buy anything. Then we went outside to the garden. It was nice, but this was a small walk and although the holiday lights are pretty, it was just way to small. So the bottom line here is, I think kids would be totally bored (I was bored and I am a adult), and if you want chocolate bring lots of money. I would call ahead to be sure they are actually demonstrating the making of anything thru the viewing windows also.

If you have an afternoon to spend checking out the outskirts of Las Vegas (Henderson, actually), swing by Ethel M’s and take the self-​paced walking tour through the factory and into the desert garden. At the end of the tour, you’ll be given a piece of chocolate to taste and then you can spend some time in the chocolate shop figuring out how you want to spend your money. During Christmas, the desert garden is lit up with thousands of Christmas lights. It is a great place to walk through and see the different types of desert plants and trees that flourish in this area.

We showed up at 7:15 and it was closed. We walked around the cactus garden but chocolate store/​tour was closed. Said open til 10

We had a very terrible experience at the Ethel M factory tour. As a local, we’ve never been to this place before so we decided to stop by while passing it by. We stopped by the gift shop as a request for my 3 year old daughter. We got her a small pouch of m&ms. As we were in line to pay, we witnessed a very rude employee by the name of «Sandra from New York». Not only was she verbally rude to this couple simply asking about the sale going on about the $ 5 blanket «with purchase», she was also rolling her eyes and shaking her head. I was in shocked. Brushing it off cause I was next, I nicely greeted Sandra and she never made eye contact with me. While she rang up my item I asked her about the blankets and didn’t even answer it. She just proceeded to grab a blanket as if she hated to do that. Still no eye contact and no answer for my question, I asked her again. «Can I get more than one blanket?» I assumed I could because the sign said «$ 5 blanket with purchase» nothing else. That’s when she raised her voice and loudly said in a EXTREMELY demeaning tone «No! just one, you only bought 3 dollars worth of stuff». Shocked I didn’t say a word, that’s when my sister asked her to calm her tone. She then started arguing with us even louder. We stopped arguing and just wanted to get out of there. I then tried to get her name as she said «no I work here, don’t complain» in again, a very rude tone. She then proceeded to scream over me when I told her I was only asking if I can buy another. Her coworker named Maribeth kept apologizing for her over and over again knowing she was in the wrong. We then asked for a manager and was told they didn’t have a manager that day.
I then went to their website and emailed them about my experience and nobody ever got back to me, it’s been over a week or so.
I will be returning to this place to speak to the manager. If I ever find one.

Have been to Ethel M a couple of times over the years.
It is always a treat to come here and watch them make candy.
The candy is some of the best you will ever eat. The bad is it is expensive. Another good is you can buy a piece of candy and coffee and go out side to sit in the sun and enjoy the warm fall morning. That is what I did. We did buy a pound for a friend but just a couple of pieces for ourselves. If you want M&M they have many colors to choose from.
Interesting place to visit.

We were on a long distance tour and on our way back from the West, we stopped in Las Vegas for the night and then on our very last day, we dropped by the Ethel M Chocolates which contains a very nice Chocolate Factory, plus Cactus Gardens.
They have been making remarkable chocolate which has no preservatives since 1981 and remains true to the tradition and inspiration from Ethel Mars, the founder.
During your visit, they will give u a free guided tour and you will be able to sample their chocolates, see their chocolate factory, find out about making chocolate and even experience their botanical cactus garden which contains over 350 rare and exotic plant species.
I really enjoyed visiting their chocolate factory and had a very good experience and their chocolates taste Great and so will You!

When in Vegas, stopping by this chocolate factory/​cacti garden is a must, at least once!
I love coming here, especially on your way home, last day in Vegas, stroll through the small factory, if you go at the right time, they’ll actually be making chocolate. Then you get a free sample at the end, where you end up in their chocolate shop, and you can not resist purchasing a few of these intricate, oh so cute chocolates.
Once you exit the shop, there is a cactus garden you can stroll around (maybe not so enjoyable in the heat of summer).
You don’t have to spend to much time here, but cool lil tourist stop.

I took my Mom to Ethel M since she wanted to go, having visited many years ago when they were still hand dipping. Nice little self tour, and you can spend a lot of time in the store perusing all the different chocolates. Best bet is to put your own selection together out of the case, you won’t be sorry. The staff is very friendly and helpful. We came on a June day with record high temps, and Ski set us up with two ice packs. Don’t let the prices scare you off! Just bite the bullet, fill a small box with chocolates, and enjoy! Oh, they have really neat cactus garden as well.

Went to the chocolate factory had delicious samples and decided to buy some chocolate, while I was looking to see which ones I wanted their was an elder lady I believe her name is Judy. She rudely asked if we where ready so we told her we where still looking she rolled her eyes and sighted loudly throwing her gloves in the trash annoyed. When she came the second time around to see if we where ready we told her we had a question and left us talking to ourself and went to the cash register to fold boxes. Then a young African American lady came and helped us very nice lady. I was shocked at how rude she was I wanted to talk to a supervisor but my husband just wanted to leave and didn’t let me.

My wife and I came to Vegas to get away just for fun and I tried to look up other stuff to do other than the usual drinking, gambling, casino site seeing, and shopping. We wanted to try something new, well I did at least. While researching for other things to do I came across Ethel M Chocolates, which got me kind of excited, I’m a nerd like that.
While driving there, it seems kind of far from the strip even though it’s only about 5 – 7 miles. I think it made it seem like a long drive because it’s about 4 – 5 miles on local roads, after you get off the freeway. Once we got there, it had it’s own private parking lot, which I liked, also there was plenty of parking. I don’t know if it’s because we choose the right time to go or because not that many people go there, but we got easy parking so i can’t complain.
The first thing we noticed after we got out of our car was the cactus farm. I was kind of surprised, because I figured they would want to advertise their store first, but I guess that’s how the owners built that land.
The wife and I decided to walk the cactus garden first before entering the factory. It was actually quite nice, nothing spectacular about it, but it’s nice to just walk around and relax. If you’re lucky like us, you might see a critter or two, we saw a rabbit, which was nice. I liked how they had a variety of cactus plants and how they had signs for each of the cactus to distinguish which cactus you were looking at.
The cactus garden a good size, probably about the size of 3 – 4 basketball courts. I’m just guessing, but I could be wrong.
After the walk, we decided to see the factory, but when we walked in it was a store, we were kind of surprised, until I went all the way in the back and I noticed that there was a walk way which allowed you to see their machines and how they prepared their chocolate. I was kind of disappointed because nobody was working their machines, this was the main reason why I wanted to check this place out, we must have came at a bad time.
My wife deiced to buy some chocolate for herself and her co-​workers. She bought sugar free chocolate for herself! Can you believe it! Sugar free at a chocolate factory! I made fun of her for awhile, but then I tried it, it was actually pretty good! It seemed a little pricey at first, but after tasting it, i think it’s pretty worth it since the quality of chocolate seemed good.
There’s also what seemed like a drink/​ice cream bar there, were you can purchase drinks and ice cream of course. We decided not to try any of those because it seemed a little pricey, but I think that I will try it the next time we go.
There’s also an M&M store at this location, but I don’t think it’s worth it, I walked in and then out because I realized there’s an M&M building on the main strip and it’s better to go there.
Over all the experience was good, it’s good to try something new and different. Their chocolate quality is pretty good and I would go back and buy some more. We plan to go back closer to Christmas because I see people posting pictures of Christmas light decorated cactus.

Ethel’s were included in our Hoover Dam experience– but who doesn’t love Chocolate?!
This factory was actually a quick 5 minute run through of how they prepare their chocolate — we get 3 different tastings from M&Ms to their pecan brittle all were delicious .but extremely pricey!
We made a quick run through at their garden outside and if it weren’t too windy i’d say it was worth it for cactus enthusiast !

I can’t believe that I have lived in Vegas for a while now, and have never been to Ethel M Chocolates for their Xmas light display. I am really happy that I finally did. It may become a yearly tradition. Anyhow, we walk in to the quick factory tour. Really just looking at the machines pump out the chocolates. Then a quick stop in the store, where we bought a few bars of chocolate and devoured them during our walk through the lights.
The lights were done right. I expected gaudy but was happily surprised.

The pecan brittle is the crack! Ethel M is a little pricey but considering the quality and it being a tourist attraction, it’s expected.
They have a wonderful Cactus Garden that you can stroll in after the Factory Tour.

This was offered as part of our Hoover dam tour. A basic chocolate shop with a factory in the back with a couple of people making chocolate candies. At the end of the chocolate tour you get a free sample of chocolate. Prices are steep and chocolate IMO is not like Godiva, where if on a good day I am willing to throw down money on some chocolate. But nonetheless, it’s a nice, organized shop and there is a botanical garden at the end.

It’s nothing much. You enter from an overpriced M&M gift shop, and walk through a simple corridor with one glass wall. Through the wall you can see 0 – 3 people working (or pretending to), but relatively far away. There are a few signs explaining how they make chocolate, and you get a free piece of chocolate 30 feet from the entrance. From there, you enter the Ethel M gift shop which is again, overpriced.
Nothing much, don’t even bother.

Since when did the M&M store appear here? Anyway its been a while since I’ve toured this factory. Daughter had no idea how her chocolate was made so seeing all the big vats being mixed and poured out was a treat. Only a few people worked at one section in one big room at a time. Then there was the sample dude at the end of the hall… Melt in your mouth goodness to end the tour. Dark, Milk or White chocolate disks.
The chocolate shop was spacious and pricey (hey, I don’t buy chocolate).
Cactus flowers were blooming in the garden so the kid got to learn a bit of horticulture as well.
Its probably not worth driving out of your way from the Strip area to visit, but if you’re some kind of chocolate nerd, then visit.

I love chocolate! Give me a box and you can forget about anything else for the day. With family coming in, we wanted to pick some chocolates up to share with out of town guests and what better way but with Ethel M Chocolates.
After walking past the silent factory, we enter the gift shop and are greeted by that sweet chocolate smell. We’re asked almost immediately if we’d like a sample and my and husband and both say yes simultaneously. They are sampling the toffee brittle and it’s wonderful.
We make our selections, a big box of mixed nuts and carmels for our guests, and I grab a box of the toffee brittle, it almost doesn’t make the trip out to the car, we start on it right away. The chocolates are good, fresh, and worth every bite!

There’s a reason the tour is free — it’s about 30 yards long. A tunnel with pictures and descriptions along one wall and the factory along the other.
My wife loves all things chocolate and didn’t like a single thing she sampled or the few things she purchased.
It’s defiantly best to skip this place unless you just want an excuse to get out of the car and stretch your legs.

My family and I came here to see the holiday cactus lights.
I absolutely LOVE Ethel M chocolates, and it’s such to see the Factory in a different setting — decked out with tons of Christmas lights.
There were tons of people there, but parking wasn’t hard to come by and there were no lines to anything.
The premise of the event is really simple — tons of beautiful lights, Santa for the kids (I believe a photo is $ 10) and you can still do a self-​guided quick tour of the factory (with a free chocolate coin at the end).
We brought our family dog, a lil bichon fraises (who was a bit nervous at first with all the crowds) but he soon got plenty of treatment/​attention from tons of people who wanted to pet him!
Great family event. They also offer the standard hot chocolate from Ethel’s Chocolate Lounges here — yummmm.