Fix Auto Hemet

Auto Fix Hemet did an excellent job in repairing my Honda Civic. My car looks brand new the way it was fixed and painted. I am very datisfied with the quality of work and their customer service is outstanding. I highly recommend them to anyone.
David Sr. & Junior

Looks like I’m going to have to change my review. When I dealt with them last year I got great service. Probably because I went through an insurance company. But I took it back today to see if they could do a quick repair from when it got hit while parked, the day after I got it back. When I took it back originally the manager said it’d take a day to fix, so I figured I could take it in over the long weekend for Martin Luther King’s Birthday since they were open. Unfortunately, the girl that greeted me was so negative about doing it that I just left. Sad… because they did such a great job the first time. But they just lost business. I didn’t give them a 1 star this time only because they did well the first time. A word to the wise… NEVER PISS OFF REPEAT BUSINESS!!!
UPDATE!!! Ended up talking to the new manager, also named Brian. He asked me to come back after I left. They are going to take care of it, honor the previous estimate and have it back to me this coming Tuesday morning. Faith in humanity restored.

I would give no stars if there was an option for it. I took my car to Fix Auto to have the front bumper and tire sensor replaced. They had my car for four weeks, and when I was at my wits end on week three I called and told them I was coming to pick up my car that very moment. They kept making up excuses for me to not come get it, in which at that point nothing was going to change my mind. I showed up, it took over an hour for my car to appear, and when I got in it, my car was horribly dirty, especially the passenger seat of the car. It was FILTHY, like someone had been living in my car. My blinkers weren’t working, the car was running on fumes because they used the half tank of gas I left my car with and I got less than a mile from the shop before my car died and I was then stranded on the side of the road for an hour. Turns out they ran my battery dead somehow, or that is what they claimed. After all of that, I had to get a rental car. During that last week, I had someone who works in the auto mall walk over to check on my car, and they said it was nowhere to be found. Not in the shop, not outside of it. They didn’t see it anywhere. One week later, they claimed my car was finally fixed. I went to pick it up, and looked at my odometer, to find that they had put over 400 miles on my car! Not only that, they did more damage to my car than they did fixing it. In one month, the only good thing they did was fix the bumper, but not even the tire sensor got fixed. Fixing the bumper should have taken a few days, not 4 weeks. They charged me for things they did not even fix, and they ended up having to buy me a new battery and fix other electrical issues they caused by being so careless with my car and obviously taking it on a road trip. I would NEVER come back to this place. The service is horrible, and the manager is pathetic. This was nothing but a nightmare for me. I had to take my car in to the dealer in order to get it fixed after this place had it for a month and seem to do more harm than good. This shop is a joke and I wouldn’t ever recommend anyone to take their car there unless they want to have a terrible experience like I did.

Fix Auto Hemet is the place to go! The service was fast, very reasonably priced, and the folks there take pride in their work. Everyone I spoke with was extremely professional and courteous. I will definitely be coming back. I wish I could give more stars for the service I was provided! Glad I found a place that is honest and does great work!

This place does not even desire recognition of a star! Worst Worst Worst place to ever take your car to be fixed. This place has had my Tahoe since June and what it’s Oct! Really ??? When you call to speak to the manager Brian he refuses to come to the phone. First off they cut my air conditioning line by mistake, so the car was sent to Chevy to have it fixed. There the car set for a month waiting for some glue that they claim was hard to get. Secondly the car was sent back to Fix Auto and then they claimed the Chevy dealer scratched the car so they had to repair it. Finally weeks and months later I get told to come get my car it was ready. I left work early to achieve this. Upon arrival the car was fifthly, They were not even using mat covers as the workers went in and out of the car. The car was not ready and after it was cleaned I went to inspect the work done. The doors do not even line up the hood was never replaced and who knows if the work they did is even correctly done or suited to be riding safely! When we asked the Manager Brian why he would even call us when the car obviously was not right his response was «We we kinda missed our mark» MISSED YOUR MARK SERIOUSLY??? ITS A MANAGERS JOB TO INSPECT AND QUALITY CONTROL THE WORK YOUR PEOPLE DO. AND THIS IS EXCEPTABLE FOR YOU TO DO ??? I AM CALLING AN ATTORNEY AND FURTHERMORE CONTACTING MY INSURANCE COMPANY TO LET THEM KNOW HOW UNPROFESSIONAL THIS PLACE IS AND HOW THEIR LACK OF WORKMANSHIP IS NO BETTER THEN IF I DID IT MYSELF! NEEDLESS TO SAY MY TAHOE IS STILL THERE AS I REFUSED TO LEAVE THE PREMISES WITH THE MESS THEY HAVE MADE!!! HORRIBLE PLEASE TO GO !!!