E & G Plumbing and Drain

So after getting a LARGE bill from CVWD I called them (CVWD) to check my meter, confirmed it was running with everything off. Called my home warranty company to search for a slab leak. They sent an order to E&G who contacted me promptly and professionally. Scheduling did not work out so I had an independent do the leak detection, which they found outside of the house, which is not covered by the warranty or insurance. the independent gave me a repair quote which was high and the cost of detection would not be applied. I made contact again with E&G and Robert said would send someone out to bid. A professional tech named Roger did just that. We scheduled a repair date, and repair was done within a few hours. I will use and recommend this company to all that need great work and service!

Eric is professional and knowledgable. They were on time and cleaned up afterward. They were able to fix my plumbing problem quickly and efficiently. I was pleased with the service I received. Couldn’t have asked for a better price either. I was quoted by several other companies in the area and E and G was the best deal! I’ve had crappy service from others in the past but this was not the case this time! Thankfully!

This is an extremely frustrating and unprofessional company to attempt to do business with. They didn’t show up to their first or second scheduled appointment. The first time they said they didn’t have it on the books, the second time, no explanation was given. When they did show, they were over an hour late. After having to take time off work to make these appointments possible, I didn’t appreciate having my time disrespected and wasted, I would never treat my clients that way. If time is not a factor for you, feel free to call these people, if it is, look elsewhere.

Needing the services of a plumber can be an aggravating experience. Trust me, if you need a great one, call E & G. They are competent, punctual, and professional. I am DIY savvy, and have remodeled a couple of homes. Unfortunately, sometimes when you have a plumbing or electrical problem, the issue is beyond your abilities. I just used E & G last weekend, and they were reasonably priced and extremely honest.
I read the multi-​post axe grind from Conan, and I would suggest that you disregard his rant. He obviously has a Home Warranty problem, and he doesn’t seem to understand that the Home Warranty people and the actual technicians who do the work are two totally different entities.
Finally, please know that I have no connection to E & G. In fact, I rarely rate a business, but I really felt like they deserved the recognition. I have often benefitted from accurate Unilocal reviews, so I figure every once in a while I need to take the time and give something back to the site.

Friday (5÷8÷15)
E & G Plumbing was sent out by my home warranty company to deal with issues in both my bathrooms. In the guest bathroom, the plumber promptly fixed the issue. However, in the master bath, the plumber managed to make a slow draining shower not drain at all. He told me that he had made the issue worse and that it would cost me probably about $ 200 additionally to fix the issue he created. He went under the house (it is raised above ground for easy pipe access) where he sawed open the drain pipe to see if he could fix it that way. He could not. He also had to leave at time and said he would return later that weekend to fix it at the inflated fee. I am now left with a sawed open drain and essentially a nonfunctional shower since when the water runs, it no still floods the bathroom.
Sunday (5÷10÷15)
He did not return that weekend. He left no other number than his office number (which was closed when I called)
Monday (5÷11÷15)
I called the office and explained the issue. The office manager said he would talk to his plumber and find out what happened and then return my call after lunch. 4:30pm came and I had not heard anything. I called them back only to have the phone rang until voicemail.
I called again 15 minutes later, and the phone just rang with no voicemail.
Tuesday (5÷12÷15)
I called again and no answer. I then called the warranty company that had sent them out to complain about what had happened. The warranty company then calls them and they pick up. The warranty company tells me that they had a talk with the plumbers and that I should get a call during the day to schedule a service appointment. After hanging up with the warranty company, 2 minutes later I get a call from the plumbers (from the same number I called 3 times prior but no pick up)
We set an appointment for Thursday morning to fix the issue.

These people are incompetent. After scheduling a service call, which was confirmed at least three times, and taking a day off my busy schedule to wait for a technician, I called their office only to find out that they had forgotten my service.
IF YOU VALUE YOUR TIME, LOOK SOMEWHERE ELSE!

Eric had a quick response and was able to problem solve on a tankless water heater that he had never worked with before. When we spoke over the phone I explained the problem. He told me he would call me back in 15 minutes. A little odd I thought… but when he called me back, he had read the instructional manual to the equipment and problem solved over the phone to walk me through some steps to fix it for myself. I was extremely impressed with his competency and professionalism. It was not about the money for him, but about getting our problem resoved. Thanks Eric!

Eric came to my home and helped with a drain/​clog issue. He was early! Which was much appreciated and he was very professional. He knew exactly what to do to solve the problem and even helped me with some insight into other small issues. I was very impressed with both his service and his pricing (as we all know money doesn’t grow on trees for plumbing issues). If you are looking for a great service and good price call E&G!

My wife and I used E&G Plumbing & Drain twice this week and were very pleased with them in every respect. Eric, the owner is an obviously very competent plumber and has good business practices such as answering his phone or at least calling back quickly if he cannot answer the phone. He is also honest and very reasonably priced. Unfortunately, there are way too many ripoff plumbers around but fortunately, Eric is not one of them. This past week we had new granite kitchen countertops installed, along with a new sink and faucet. The last part of the job was having Eric install the plumbing in the kitchen and actually was the one who installed the new faucet, along with new drains and drain basket under the sink, a new garbage disposal, and reconnecting the drain to our dishwasher to where we don’t have to have that ugly device that sits near the faucet any longer. Yesterday we had him come back to actually complete the installation job of our new water heater that we had done by someone else seven months ago. They SHOULD have replaced the gas line and water lines to the water heater but didn’t, even though they charged an excessive amount of money to do the job, so I had Eric complete this part of the job and I know he charged us a very reasonable price to do it. We were referred to E&G Plumbing & Drain by by C&C Carpets out of Hemet who did our kitchen countertop work, another company we are very pleased with whom I also gave a positive review. Finding out about Eric at E&G Plumbing & Drain was an ADDED benefit of using C&C Carpet for our kitchen countertops! I would highly recommend E&G Plumbing & Drain to anyone who wants to have a competent, honest and reasonably priced plumber.