Kia of Hayward

worst place to buy a car!!! once they get you to buy the car. good luck you are on your own … had a terrible experience with these people would not recommend this place to anyone …

I traded in my old KIA now I am stuck in 2 car loans. And my new KIA with 32 miles on it had Engine misfires and tire pressure light and missing an defective parts with out the engine warning me first. George sold me this car at KIA of Hayward that broke down and he went out of business .I took it to the next dealership where I was told i had over fueled it. but they had to order two new parts for my car an 1 was missing i could have died

SECOND UPDATE: 09−6−07
I am completely removing ALL stars. I am giving one because I can’t give none.
I purchased my new car on Sunday July 22^nd, and had a loan through a credit union by that Tuesday that covered both my new car loan AND the previous loan.
As of today my trade in is still NOT paid off. I’m getting collection calls for reposession of a vehicle no longer in my posession. Today, the creditor (NOT related to Kia of Hayward, but should have been paid by them LONG ago) called one of my credit references at her job!!! I contacted Kia Manufacturing Customer Service to report the bad business practice of thier franchise. He got Abbas on the line. Abbas said his credit manager has been on vacation for two weeks. That would be as of the 23^rd of August… MORE than a month after I had made the purchase. He said that he’d handle it immediately and contact the lender that has been making calls to remove any negative credit marks caused by this. Honestly, I’m not holding my breath.
Be warned.
FIRST UPDATE…08/16/07
I am removing a star…
I bought my car on the 22^nd of July… THEY STILL HAVEN“T PAID OFF MY TRADE IN CAR.
I’ve had to scramble and come up with two car payments so I don’t end up with a 30 day late note on a car I traded in. When I call Kia of Hayward’s finance dept. I’m told it can take 4 – 6 weeks to get paid off. I’ll get the money back, thankfully.
If you buy here, make sure you can afford to make two payments your first month.
ORIGINAL REVIEW:
Used car shopping is one thing I hate to do more than cleaning toilets. Last Wednesday my car up and died on me. I still owed on it and the repairs were almost as much as what I owed. Time to hit the dealerships. Sigh…
I did some shopping around last week, and talked to some dealers.
They all said they could do something, but all of them balked at the lack of a down payment or that I needed them to tow my brokedown piece of s#$% car to their lot. Even after I laid down my purchasing guidelines many of them tried to get me to change my mind. One even asked, «Shouldn’t your husband be here?» They kept telling me to «buy new.»
So I went online and found a used car with minimal miles at Kia of Hayward. I emailed my financing guidelines and let them know that these were firm. Abbas, the finance guy, emailed me to tell me that he could do this for me if all of my information was truthful. He also told me what I needed to bring with me.
I got to the lot and they knew who I was. They let me look over the stock, and I test drove 3 vehicles. There was no pressure, no irritation over the three test drives, and all of my annoying questions and demands were met with courtesy, and compliance.
When I chose the vehicle I wanted, Jorge went over everything with me. We even did a safety and function check together. We got the deal we wanted including an extended warranty.
I was in and out of the dealership in less than two hours, and I didn’t leave with a sick stomach. I would recommend this dealership to anyone.