CVS

TYPICAL CRAPPY CVS, SHORT-​STAFFED AND LIMITED INVENTORY. If you have been beaten down by this chain stores’ lack of inventory and incompetent staff, then this one will not be a surprise to you. Just don’t be surprised when you have to stand in line for two hours for a simple transaction.

This is a terrific CVS.
The manager, Dave, could not be nicer or more helpful.
He managed to return my camera card to me after I stupidly put it in the wrong slot at the photo kiosk, but he also printed out every photo on the card because he said that I had waited so long to get the camera card back.
What incredible service.
The check out lady is very nice too.
All in all, a very good experience.

CVS never fails to impress how they can sell consistently sell higher than their competitors and still retain patronage. is it location? ease of parking?
beers don’t come singly here, just 6, 12, or 18 packs. if i bought one, i would finish it pronto. so i don’t buy that any
overpriced buys: dum dums @99,
only 7 pieces. almost 15 cents apiece.
–available in wholesale places in big bags, 3 cents average price.
only buy the sale items here, aren’t that many.
notes:
–parking lot is crammed, not driver friendly.

I got some candy here today on my way to the café. This is a great CVS. I have been coming here for I don’t know how long. They have everything. They are very organized, lots of parking and not busy crazy. Line varies from nothing to waiting sometime but everything else is perfect. It is a very good store. 20 Oct 2013

Stopped in for my bi-​weekly purchases, head to the check out and 2 people ahead of me… One checker open, ok no problem both customers each had less than 5 things and another checker opens up her register… sweet! Once again, I am in and out!

CVS usually prints photos pretty well which is why I’ve dealt with this place twice, but this place is HORRIBLE. I upload my photos online and then have them printed for one hour service. The first time I went to pick up my photos, I went 5 hours later and they still weren’t done. I had to wait for them to print them and like other people said I couldn’t find anyone to help me for a long time. They also won’t put your photos in an envelope. What the heck? Maybe its because I get 8×10’s but still there should be an envelope!
The second time I went probably 8 hours after I had scheduled them to be printed for one hour. No one was around to help. Finally got someone and it was supposed to be 20 dollars and they charged 53.00. And my husband had already swiped his card and I yelled wait! And they charged it anyway. Then we had to wait for a refund and find someone else to ring it up properly. And that took forever. Then here’s the worst part, they don’t have a public restroom and if you ask to use it for your 3 year old daughter you get reprimanded for being a bad parent. This lady gave in to let my 3 year old use the bathroom and she went on and on how that’s why she has her daughter use the potty before they leave home. And I said, Ok thanks for the advice but my daughter did go to the bathroom. And she continued to tell me that’s why she tells her daughter there is no bathroom where they are and she has to hold it. Really? You’re trying to tell me to have my 3 year old hold her bladder when you have a huge bathroom hidden in the back? I can’t believe they don’t have a public restroom. Most CVS’ do. And this employee was super rude.
DO NOT GO HERE!!!

Unfortunately this was my first drugstore pharmacy prescription experience and it was so bad it compelled me to write this. Today I got teeth pulled (literally and figuratively) and was prescribed pain meds that I have no access to until tomorrow because of the pharmacy lady’s incompetency. ‘They’ll be ready in 20 minutes’ the clerk tells me. ‘We can call you when they’re ready if you don’t want to wait’. Sounds ok right? Almost an hour goes by and no phone call. Thinking they have to be ready by now, I decide to go back to CVS to pick them up… And the pharmacy’s closed. I’ve only given one other bad review on Unilocal but unlike this one, it didn’t have the potential to actually cause me physical pain. No phone call was made, she took my prescription, and now I’m stuck while the novocain is wearing off. Do yourself a favor and go to Walgreens, another CVS, anywhere but here for your pharmacy needs. Horrible!

Similar to another review, it took me forever to get here, because of that Hayward Loop. But it’s not CVS’ fault. The workers always look miserable, but it’s not their fault. I bought marshmallows here once for a school thing, and we had to put some of them back because the expiration date was a few months ago. So, check the candy, if it’s not the seasonal kind. Doesn’t bother me, though. It always has the essentials I need: toiletries.

Poor CVS. Now, with the Hayward Loop in place, people coming from the North have to drive extra just to park in their lot. But – that’s not their fault…
This store is BLEAK. They have lots of room, but they are short on stock. I wear a certain shade of foundation from Cover Girl, which is a basic brand and they NEVER EVER have my shade!
It’s hard to shop here because often, there are no prices on merchandise.
Last night just killed it for me. It was maybe 7 PM and they had not one, but TWO men shampooing the rugs. The first guy had the whole wine section blocked. That made me not get wine. The second guy was cleaning by the front door and I actually had to WAIT to get to the cash register. It was EXTREMELY annoying and LOUD! WTF – could this be scheduled after closing time???
The employees are sweet, but often perplexed. I bought maybe five things and put my bag on top of the items, but the cashier still asked, «Do you need a bag?»
I wonder why stores that have a discount card don’t enable you to run it through yourself. The very FIRST thing CVS employees ask – when you’ve finally gotten to the top of their slow lines – is for your CVS card. That slows it all down.
I really miss Long’s. I wonder how long CVS is going to make it – especially this one. And now with the damn Loop, it’s especially inconvenient.

ridiculously expensive… rude cashiers, rude management, i hate how they give customers an attitude and discriminate against african americans accusing them of being thieves all the time… slow lines, i rather just go to walmart… also alot of homeless people or bums chill in front of the store, at night its the worst…

I love this cvs! its clean I always save money and the best part is that its only a block from my house! extra bucks r the best n the employees are always nice

This place is clean and you are welcomed as soon as you walk in the door. I was able to use the moneygram here when everywhere else in the bay seemed to have issues. Nice.

This place gives CVS a bad rap. THE ABSOLUTE WORST customer service I’ve ever experienced.
I ordered photos online thru the CVS website (they had a few good promos going). I got a reeeally good deal– almost half off. I paid for the order online as well, and the pictures were set to be ready in an hour. I decided to have a friend pick up the pictures for me about 2 hours later. My friend waits in line for 20 mins, only to have the useless «technician» to tell her that the photo machine was down. I did not get any call indicating this was the case, nor any message when I placed the order. Still hadn’t gotten a call the next day so I decided to call the store myself. The first lady I spoke with again tells me the machine is still down. My response: «sooo what do i do? how do i get my order?». She transfers me to another lady who claims she just now got the order and it will be ready in 20 mins. FOR REAL??? So I go down to the store and the useless lady I spoke to first on the phone, hands me a stack of about 50 pictures, then walks away. Before I realized that this was only ¹⁄₅ of my order, she had moved on to help another customer. I then had to wait in line AGAIN for another worker, who grabbed the rest of my order.
I will never step foot in this store again. I wish I had read the other reviews before sending my pictures to this location (out of convenience).

This place is terrible!!! Could very well be the worst CVS store I have ever been to. The employees have nasty attitudes. There is an African American lady who thinks she runs the place and gives customers a really bad attitude. There are many people who are in search for jobs and cannot find them and she that has one does not deserve it. I really wish I had the courage to call corporate and report. She is that terrible!!! I am usually a very calm and patient person but this lady sure knew how to make my blood boil! I will never ever ever return to this store again!!! There is plenty of CVS stores near where I live with amazing employees so I do not need to be coming to this one. I wish I could give it 0.

The pharmacy is always understaffed and always has a problem if you happen to come in with «Medi-​Medi» insurance, which is, in layman’s terms, having both Medicare and Medicaid (Medi-​Cal in California). No one suddenly in the entire store of CVS knows how to run this type of insurance, despite me being a monthly or more customer of my medications, and this happens every single visit.
What tripped me out was although they were a little busy for just a Pharmacist and one Tech, the head Pharmacist guy always seems on the verge of his 19^th nervous breakdown — EVERY SINGLE TIME I go to this store. He always is pushing for me to take my «complicated» insurance problems and go to some other store — ANY store, it doesn’t matter if it’s a CVS, just take it and GO, because he can’t figure it out!
As a pharmacy, the techs all seem equally ignorant and unable to solve the puzzle either, and my insurance is not rare in any means. One of them HAD to have been to one of my numerous previous visits where the Customer Service from my secondary insurance has called to babystep them through the easy process to success. I’d imagine they could pass on this knowledge or at least retain it for future visits, or put notes in my account on their computers… ANYTHING!
Truly THE worst pharmacy in all of this region. I just had them transfer my recent prescription way out of the area (from Hayward to San Francisco!) to a different pharmacy (Walgreens) that actually has decent late hours close to where I am going to meet a friend. I gave CVS ALL DAY to call my insurance and get the walk-​through, but instead, by the time I showed up, it was all chaos. Now meeting the friend is delayed, and my whole night is changed and ruined.
In short, don’t come here for prescriptions unless you plan on paying out of pocket anyway.

NEVER COME HERE FOR PHOTOS.
With that said, my partner was trying to develop photos here for the past week, every time we showed up, NO ONE WOULD HELP US. All the employees do is stand there and look at you as if they don’t work there.
They fail!