Hays Ambassador Hotel & Conference Center

Wow if your into old stinky, creepy, gross and police monitored hotels, then this one is for you. The indoor pool looks greenish and non used mostly. I thought I’d save a buck. But I leArned a lesson about low priced sleeze holes like this one.
Oh and there is zero water pressure.
Too bad there isn’t negative stars as this would get –10. See the pictures of the hallways.

Not terrible for $ 41 a night. Our room was fairly roomy and the bed was very comfortable. The shower did have a bit of mold on the ceiling but it’s not like we need to come in contact with the ceiling while showering. The carpet in the room was clean but the carpet in the main areas not so much. Doors were kind of loud when they shut but it wasn’t crowded. There was a very small selection of food for breakfast but hey including food for a $ 41 night was a good deal.

A family reunion was in Hays, KS. I called this fine hotel one month in advance. Drove from Denver to Hays arriving around 10:00pm at the hotel. They couldn’t find our name and really didn’t know what to do. We were to be there Friday and Saturday night being with our family. They had us down for Thursday and Saturday so they billed is for a «No show» for Thursday and cancelled the rest. I did receive a credit because I asked for it. We spent one hour looking for another place to stay. All hotels in Hays were full. Drove to Colby, no hotel rooms available. At 2:30am stopped at Denny’s for breakfast and a break from driving. Ended up driving home and missed the family reunion because of a big screw up from the Hays Ambassador and Conference Hotel. We left on Friday at 5:00pm and was back in Denver on Saturday at 5:00am.
Do Not Call this hotel period. Your time and money is more valuable than this hotel and staff that really didn’t care.

I will not fool anyone into thinking this is a nice place. If you are looking for a cheap place to stay and can overlook the obvious need for upgrades then it will be ok. Air works great in the rooms!

This place doesn’t deserve one star. Easily the worse hotel I’ve ever stayed in. VERY creepy in back section away from road. Ended up leaving after I saw the dirty room and discovered there was NO HOT WATER. Hallway was equally as dirty as the room. Dark, dank with heavily stained carpet that not only looked horrid but knocked me over with swimming pool smell. Would not dare sleep in the bed or leave my luggage on nasty floor. Left and went to sleep in my car in the parking lot where I actually felt safer. Tried to get a refund the following morning but manager avoided answering the phone. Night clerk no doubt briefed the manager about my ordeal the night before. Called several times after I got back on the road and he never returned my calls. Never got a refund for a room I never used. This is easily the nastiest hotel I’ve ever encountered in my 50 plus years. AVOID this hotel!!! It needs to be closed down.

The best $ 45 hotel you’ll find. No joke. I’ve been reading other reviews here and I’m not quite sure folks have realistic expectations for a $ 45 hotel. For $ 45, expect maintenance challenges like worn caulk in showers and aged carpet. While this hotel isn’t the Serena, I was pleasantly surprised by the very nice staff– both for check in and in the morning. GREAT pool with a fun water slide, a comfy bed (with cuddly duvets), and a better than average breakfast really had me wondering how they could do it all for $ 45. Honestly, if you need a place to rest on the highway, why pay more? Expect maintenance issues, but nothing that will bother you while you enjoy some rest. I’ve stayed in places all around this world, and I’d come back here. Remember, it’s Hays, Kansas… not NYC.

Terrible! The room looked like it was never cleaned. Dirt on floors, tub was rusted and moldy, towels looked grey instead of white and one of them had a disgusting black stain on it. Temperature in room was preset and couldn’t be changed so it was quite humid all night. Hallways were so hot it felt like walking through a sauna. The pool was ok but the slide was out of order. Save yourself the trouble!

Front counter staff were very nice. Pool was ok. Room was awful. Mildew all around the bath tub. Sink was pulled out from the wall about ¼ inch. I thought it was going to fall. Because of the conditions of the room I did not stay to eat their breakfast. I should have checked the Unilocal reviews before booking.

Bathroom had mold all over the bath tub. The tub floor was cracked so I could not give the kids a bath. The sink was falling off the wall. It also stunk. This is the worst place I have ever stayed at, I would have rather slept in a tent. I would have left if it wasn’t so late at night when I got in.

I would prefer to drink from a recently flushed toilet than dare swim in that pool. I’ve never stayed in a more run down hotel!

This place is a complete sh! t hole!!! I can’t believe they even listed it when were looking on expedia when looking for a place to stay. On top of that the staff was horrible to deal with!!!
Now we are fighting to get our money back. The next step is to call or cc if we don’t get it back soon.

I try to be level headed and open minded but if my dad hadn’t been horribly sick and looking as though he might pass out we wouldn’t have stayed here. The humidity within the rooms is incredibly bad. They need to invest in dehumidifiers for the rooms near the pool at the very least. The tubs in both rooms were peeling and I can’t say that the rooms left much to be desired. Our lamp shade looked burned, our curtains had drops of something stained on them. I slept on top of all of the blankets. The pool water looked odd and I have to wonder if it’s because the pool filtration system doesn’t work. When kids weren’t in it the water was still… not normal. The water slide was non operational and one of the silver games in the pool area shocked a child with enough force to freak everyone out. It seems as though young adults are running this place and have no idea what they are doing. Everything still says Ramada and this place needs some serious help and updating. Move on down the road!!!

Let’s start with this place still using the «Ramada» sign even though it’s not a Ramada anymore. So have fun driving up and down the street looking for the «Hays Ambassador and Conference Center» that your GPS swears is nearby – you won’t find it. Is this some kind of joke? There is NO sign with the real, current name on this hotel – they simply neglected to remove the Ramada sign, and wait for lost travelers to call.
As I was checking in, I learned that many of the rooms have no temperature control («they’re all on central heat and air, and they’re set on 77»). Wait, what? You can’t control the AC in your room, and they have it at a balmy, humid 77?! To heck with that.
Then there are the directions to your room: go through this maze of stained-​carpet hallways on the floor plan map. «But wait,» I say, «Isn’t that a door from the parking lot right to where my room is?» «Yes, but that door is always locked.»
Got it. So never mind having a door that actually leads in to where rooms are; walk from any parking space back to the front, and then begin your Theseus’ Journey.
Look, I hate to bash a business that an owner might rely on as a job, but the fact is, other hotels are able to have signs that actually identify their hotel, clean carpets, functioning AC, and clean pools and still earn an income, so there really is no excuse.
Addendum: AC was the type that works for two minutes, then shuts off and won’t respond to efforts to re-​start. Toilet failed to flush. Hair dryer is malfunctioning in a way that could seriously be a fire hazard. There was no «do not disturb» sign, and the bar lock for the door was broken off. Shower controls were broken, resulting in difficulty setting temperature below «Yellowstone geyser hot.» I will acknowledge that staff was friendly.

After staying here one night I understand why it no longer is a Ramada. The place is run down. The hot tub is empty, the pool was freezing. The so called breakfast about made me sick. Did I mention the tub was pealing from the poorly done coating and the shower didn’t know where to spray is measly streams of scalding hot water?
Stay away.. even with the very cheap price, I would never stay here again.

I have stayed at some shit-​holes in my time, but this was by far the worst of them. Where do I begin… We booked the room on
when we were about 30 min out w 3 crying babies for 72.00. After booking, I checked Unilocal reviews:(I would not have booked it based on the 2 prior reviews had I read them first:(). First of all, everything says Ramada… Apparently there is new ownership and nothing has been changed over. When we arrived the staff was nice enough. The maintenance guy took us to our room because some of the doors did not open. We (w my 2 and 4 year old) witnessed a loud scary domestic violence attack on the way to the room coming from what was to be the room right next to ours. I jerked my kids out so fast. We requested another part of the hotel. They obliged. The room was disgusting. Faucets rusty, dirty, leaky. Crib they brought had a broken wheel and was tilted. Towels stained. Lotion was curdled. Wallpaper was peeling off. Breakfast was disgusting. Apple and orange was ok. Eggs looked like pancakes. My husband thought they were pancakes. Pool murky, dirty and cold. Super disappointing especially since that is why we picked this hotel We wanted to allow our kids to blow off some steem before getting in the car all day. I never take the time to write reviews; that should attest to how gross this place is. Keep looking!

Where to start. Well for the price I didn’t expect cotton bathrobes and high end champagne but a little professionalism would’ve been nice. We checked in around 9pm after a long day of driving to see that the room I booked, a king size smoking room, was actually two doubles. When I told them I booked a king they kind of said sorry but they didn’t have any. The floors had not been vacuumed, the curtains were held up in parts by zip ties and the furniture was in disarray. Oh but there is more. The bed, which surprisingly was free of bed bugs (thank god) had a dip in it. So by the middle of the night my boyfriend and I had rolled into it which made being comfortable in the 80 degree room almost impossible. Now on to the bathroom. We did not take a shower, and after a long drive all day and facing another long day in the morning it was a necessity. That being said we couldn’t bring ourselves to for a few simple reasons. The tub looked as if it had not been washed in weeks, possibly months, the shower curtain had dirty hand prints and the toilet had the remnants of someone else’s urine on the seat. We thought about switching rooms but at that time I had a feeling they would all be like that, or worse. If for some reason you feel the need to see for yourself, the outside of the hotel may confuse you seeing as the address your GPS will take you to is the ramada, be assured you are at the right hotel. And in conclusion if you do decide to stay just keep your tv on all night unless you enjoy the sounds of your drunken neighbors hollering and slamming doors at all hours, did I mention the bar attached to the hotel? I need a shower.

Absolutely worst hotel of all time. Absolutely filthy and if you plan on actually sleeping, forget about it — the shitty country band in the bar plays until 1:30 in the morning and blares throughout the entire hotel.
Do yourself a favor and stay away from this shithole.