Bbc Candy

We have ordered from BBC Candy a couple times a year over the past 12+ years. We continue to order specifically for the custom candy they can uniquely make with our company logo. We have had increased issues with accountability in turn around and time line and each time we think about reordering, we wish there was someone else we could call on. They make you pay upfront in full. They lie about they’re turn around ability.
In early Sept. we contracted with them to again place our usual order of 50lbs of candy. We stressed the importance of time due to some future events and up coming holidays. We stressed our concern due to our previous experiences and gave them ample time. Tony, the owner, explained that they gone through a make over and had new investors in the company. They changed they’re name to Sweet Alyce Ruth Confections. He stressed things we far more organized and that we could see our candy in 3 weeks. It is now Mid January 2013. I have called a dozen plus times checking up on our order; reminding them of our events that came and went. I wrote emails and letters. Never once have a received a single call back; an explanation, an apology or any sort of acknowledgement of our order. They conveniently do not answer they’re phones live. As a test, we call one day from a new phone number: Although they did not pick up the call, they did return the call quickly. They seem anxious to take orders, but there is no follow through.
They have long cashed our payment in full for an order that has never been honored. Legal action is now in the works. BEWARE PEOPLE!
NEVER AGAIN TONY! You are a fraud!