Mark Anthony’s Paisano’s

I literally came into the restaurant for the first time looking for a chicken wrap with blue cheese and lettuce. It wasn’t terribly busy so I am greeted by a man who looked to be the owner. And he probably is; he called all the shots and spoke with enthusiasm, called me boss and asked me what I wanted even though I didn’t even look at the menu yet. The rest of the staff weren’t exactly great, but some of them appeared to be in highschool so I’ll give them a break there.
The wrap in question came out to be good, though reading the other comments makes me a bit worried if I missed something.
Still, based on this experience alone I’d say give the place a chance.

After several people recommended their pizza, we gave it a shot. I ordered a large pie and the mozzarella cheese fries. I was told that the order would be ready in 35 minutes. I arrived, paid for my order, and proceeded to leave. As I was leaving the distinct smell of wings arose from the air and I realized that I was given the wrong order. I was faced with the dilemma– take the pie, fries, and wings or return? I returned and said this is not my order– 30 minutes later, I left with the correct order. The cheese fries were Ore Ida Crinkle Cuts with mozzarella cheese. The amount of cheese was generous, but it was only on the top of the fries. The pizza was only okay-​sweet sauce, lots of cheese, but the pizza had a weird texture– very chewy and was greasy. Not worth 65 minutes.
After this review, I was contacted by the owner who acknowledged an error and has made a move to make amends– he gets an A + for customer service– will re-​review at a later date.

Great tasting pizza.
But I tried their pizza twice, and both times pizzas arrived late and barely warm. They should rethink how do business and keep customers. It appears they are clueless business.

We’ve been going to Paisano’s for pick up on and off for the last fifteen years. Their pizza is among the best in Havertown. The crust is great, and the sauce is excellent. But we’ve had a mixed experience with menu items beyond pizza.
I’ve found that the food is best when the owner is working. He takes pride in the food they prepare, spending hours making the sauce, etc., from a family recipe. Over the years, his help has changed, and the recent crew is not nearly as good as some of the predecessors.
Tonight, we had a pizza, some sandwiches, and an antipasto salad. The pizza was great, the sandwiches were pretty good, but the salad was a disaster. The lettuce was not washed thoroughly at all, and there was visible dirt in the salad. A lot of it. We had to throw it out because it was so gritty. The guy in charge at the restaurant – not the owner tonight – explained that he does not like preparing romaine lettuce and gave us credit for the salad, but it never should have happened in the first place. And credit doesn’t really rectify a ruined meal. This kind of lack of attention to detail is something I’ve found there when the owner isn’t working. On another occasion when the owner wasn’t there, I ordered a hot pork sandwich, and what I got had cold meat in the middle. (The meat had been cooked before, just not heated through on the sandwich.)
So I give Paisano’s high marks for their pizza, and the owner is a really nice guy; however, if he’s not there, be careful what you order beyond the pizza because it’s sorta hit and miss when Mark isn’t behind the counter, and as his family has grown, he doesn’t seem to be there as much as he used to.

Great pizza and cheesesteaks. This is our go to pizza shop in Havertown!

Awesome pizza and cheese steaks!

I’ve had two bad experiences with this place and have no plans to risk a third.
The first time we went with delivery. The pizzas arrived late and cold without any explanation or apology. The second time we opted for pick-​up. It was here that I met the owner, Mark. This guy is a real piece of work. Rude, obnoxious and clearly infallible.
The pizzas in both experiences were just glorified cardboard smothered in cheap cheese and no-​frills sauce. We tried the fried chicken on the first visit — also a mistake.
My guess is that the owners thought they could just throw together a pizza shop with some low budget ingredients and a deep fryer.
:Four months later, Mark sends me this gem of a message:
Sorry for your bad experience with me. This is Mark the owner. I don’t appreciate the bad review when I can give out pizzas as credit to those customers that feel the food wasn’t up to their standards but I been voted the best pizza in Havertown so you must know me and not like me because to write a bad review without giving me a chance to fix the problem is s spiteful act. I make more pizzas than anyone in Havertown by far. Cenzos used to be the ones since I have a lot of their old customers and havertowm Pizza, and Hooptys Pizza are for sale. No one sells a good business unless you feel threatened. I use the most expensive ingredients when making our pizza because I pick it up myself to be able to save money buying the better stuff without the food rep there to spike up the prices. Maybe a good quality pizza is not up your ally that’s why there is pizza Hut for those who don’t know what good quality ingredients are. Sorry about your bad experience as there are not many when you know how to deal with an issue rather than run home to write a bad review. My pizza shop is growing rapidly so I know I’m doing the right things. You just had bad luck and lack communication skills. Sorry.
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The take-​away: Mark is a paranoid, insulting loser who’s pizza shop is in desperate need of cash flow. Best pizza in Havertown? Please. I’d rather microwave an Ellio’s Pizza. Read Mark’s responses to other Unilocalers — the guy has zero class.

There are better pizza places in Havertown, but my wife really enjoys their pizza. There is nothing wrong with the pizza. I think it is good, but not the best.

Paisanos just lost a loyal customer tonight. I picked up our order when I asked for it to be available. The pizza was cold when I got home, the antipasto had green yolks in the eggs and the tuna salad was sloppy with mayo. We have been customers there for the past three years and have not yet had an experience like this.
When calling to explain the situation and to see how they could rectify it, the owner got on the phone and told me there was no way the pizza could be cold. He repeated himself multiple times and I couldn’t get a word in edge-​wise. If there was any pride in his product and responsibility for poor quality, we may still be customers. Thanks, but no thanks.

2+ hours for delivery and they just kept lying. When we ordered they told us 40 mins after an hour went by we called and they said it just left. After another hour went by we called again and they said it just left. 2+ hours later the pizza showed up and it was barely warm. Never again.
And as far as the comments from the business owner — more lies. I never spoke to him and I paid completely for my order.

This place has absolutely the worst customer service in delco… they act as though they are doing you a favor by allowing you to eat their food. Food is decent if you can tolerate the assholes who work/​run the place

I’m new to the area (and Pennsylvania in general) so I’ve tried several local pizza joints to try to find the best pie in town. Paisano’s makes the best one, which unfortunately isn’t saying a whole lot as I’ve been thoroughly disappointed with its competitors. The reason I am only giving three stars is mainly based on their delivery service. They are consistently late, by at LEAST 20 minutes. My advice is to add on at least a half hour to the time frame they give you.

Good Pizza but customer service really turned me off! I like being greeted or even acknowledged when entering an establishment. I was in the area doing some errands so I thought I would give these guys a shot. As Steven B. says there are many options for pizza in the area and they should all be fighting for your business. I placed my order and was told it was going to be a ½ hour for a plain pie. I drove by earlier and there was not a soul in their lot. I couldn’t understand why it would take so long. I was thinking 10 – 15 minutes tops! I was almost inclined to call back and cancel but decided to give it a whirl.
When my ½ hour was up I walked in and nothing! No one was in the lot, no one was eating at any of the tables, 4 workers just stared at me. They said nothing. No hello, Can I help you? I was turned off before I even had a bite. The pizza was okay, nothing great. It was thin which is a good thing. I was just so turned off by their customer service skills. There are many more options for pizza in the area and believe me I will give them a shot over Paisano’s. You left a bad taste in my mouth and unfortunately it wasn’t your pizza and you definitely did not gain a customer. Next time I will go with my gut and order from a place where I know they want my business.

We can’t get enough of the honey mustard chicken cheesesteak. Everything comes together into a delicious blend of gooey goodness. Much friendlier inside than on the phone, I’m pretty sure the owner would do anything to make you a happy customer. We have been a few times now and can’t wait for the patio to come in out front.
The Stromboli looks huge and smells great. I am only going four stars because I haven’t had the pizza yet. Once I do I’ll come back and finish the post up.

I must have a high expectations of «good food» but for the initial time I was here, it doesn’t cut it. I came on a Saturday night and nobody was there. There was one guy cooking and the delivery driver handling the phones. I ordered the fettuccini Alfredo and waited almost 30 minutes to get my food. I know it’s a Saturday night, but really?
The fettuccini Alfredo was bad. The noodles were over cooked and hard. The sauce tasted like it was out of a can.
Maybe I should try the pizza next time?

This place used to be awesome! But, having just moved to Havertown from Drexel Hill, I’m on the hunt for a new pizza place, and I was disappointed. The crust and dough was great. the sauce was excellent, but there was far too much cheese for a plain pizza and in spots, the cheese wasn’t cooked though.
I’m not sure I’ll order form here again. It pains me because they used to be so good!

First time experience with Mark Anthony’s was a disappointment. Placed on hold for a full five minutes. Person taking order was not real personable. He promised a callback with a total (which i didn’t ask for) but never did. One hour 15 minutes later food arrived. COLD. We had to reheat everything. Pizza was okay. Nothing like boardwalk or NYC pizza as other reviews have mentioned. Crust was actually more like Greek style. Even well done it was a little mushy. Tried a piece of cheese steak and that was good if not a little spartan on meat. First and last time I will be ordering from them.

* Great Ingredients = Great Pizza & Great Hoagies
The nice thing about Mark Anthony’s is the selection. Lot’s of Italian classics on their pizzas and sandwiches. Broccoli rabe, prosciutto, sharp provolone, long hots, etc.
When I want something more than just a standard hoagie or pizza I order from here.

THANK GOODNESS. I finally found a pizza place that I like (and that boyfriend and I can agree on!) in Havertown. I’m not originally from around here and was spoiled with the pizza that I have grown up on so I have been unnecessarily picky. I liked Hoopty’s pizza but boyfriend wasn’t a fan so we started trying other places.
Paisano’s really delivered (both literally and figuratively. ha.ha.). Their sauce was delicious, with a good sauce-​to-​cheese ratio, and the dough is thin and tasty. The only thing that I would change about the pizza is I would like the dough to be more crispy on the bottom. It’s hard to eat a floppy piece of pizza.
They also have some fun toppings. It was the first pizza place that I have seen using long hots as a topping. That made my fire-​loving boyfriend very happy. Overall, definitely a winner and I would absolutely recommend!

Paisano (or Paisan) is the equivalent of brother or friend in Italian. That’s a great name for this place as Mark Anthony treats me like a bother every time I visit.
There are literally fifteen (15) pizza joints in Havertown so the competition is fierce. I can stand in this parking lot and just about see two others. I could drive to 5 more in 5 minutes. So with all these choices when the craving strikes I usually come here.
These folks make a killer Italian Stromboli. If you want an ingredient added or omitted just ask; it’s no problem. The toppings for their pies are always fresh and I appreciate that the final product is never too greasy. If you want something a little different try their white pizza. The lovely wife and I order it with chicken and one or two veges. It’s very very good.
Most of the time when I visit Mark is working. It’s always a good sign when the owner is actively involved. These folks are definitely worth a try.