Propark

Most ridiculous experience. Was told by 4 different employees that they were offering monthly parking which I could retroactively sign up for after a biz trip. After returning they said they weren’t and ripped me off for daily rates. Most unorganized and uncoordinated parking company I’ve ever seen. Should be reported to the BBB.

Soooo if you lose the parking ticket for the propark parking lot across the street from union station in Hartford… they charge a lost ticket fee of $ 105.00…even if you were only parked there a half hour for $ 4.00. That’s insane… paying a $ 20.00 fee is one thing… but $ 105.00? Are you freaking kidding me? It’s windy out and those tickets easily blow away… and why would I lie about when I parked there… You can look at the surveillance… Which they did and shedding a few tears helped to wave the fee. Thank God for the guy at the Greyhound Lines/​Peter Pan Bus Lines AND the security lady for their understanding, help, and persistence. But how embarrassing to be crying in front of all those people… course it doesn’t help that I’m hormonal, broke, afraid to pay that much over a lost ticket (that I can’t afford)…but worst of all having to say goodbye to my boo heading back to New York. Gonna miss him so much till next time.
Seriously tho… this company should be ashamed of themselves. The monthly rate is less then the lost ticket fee

In my experience with Propark yesterday (building on many, many other interactions with these folks), the level of rudeness and incompetency is staggering. I love attending events at The Society Room and do so on a fairly regular basis. Last night, I hosted a large party where Propark was supposed to issue discounted parking for guests — $ 6 instead of the standard $ 10 evening rate (as the lot is adjacent to the venue). Not only were my guests coming in full of confusion after the parking guys told everyone they’d be getting their parking validated (not the case), but they were incredibly rude to me once I tried to nicely address it. I literally walked out from my own event (in heels) and was given a combination of blank stares and bad attitudes instead of any kind of feasible explanation.
Not to mention the fact that when I turned and walked away to return to the gala, one of the guys scoffed «nice dress.»
Also, the lot is cash only — archaic much?