New Palace Nails & Spa

The staff here was courteous and efficient. I went without an appointment with a friend for a pedicure and we were promptly seated next to each other. The salon is very clean. They line the pedicure tubs with a plastic disposable liner and change the foot scraper for each patron. They give a brief leg/​foot massage and back massage with each pedicure.
Pedicures are $ 18 and manicures are $ 10.

Worst massage I have ever received. I stopped it half way through that’s how horrible it was. I have never done that in my entire life. This place used to be very good. however, I am recently very disappointed in the terrible service!

Reflexology, massages, pedicures and nails are done professionally. They do not speak much English but be patient and they will accommodate any request. They may talk to each other and be interrupted to answer the phone etc, but I have never felt rushed. I also do not get the sense that they are talking about customers. The services are excellent and I do not feel that they are overpriced but worth it.
I would advise making appointments but if you walk in they will try to get you in even getting someone from the Mamaroneck salon. You may have to wait a bit for them to drive over but it’s worth it.

Worst relaxing mani and pedi. They are so rude and you are rushed! Also they demand tip and I was laughed at in my face for giving $ 4 ok I usually tip more but they were rude from the start prices are doubled from what I normally pay and my pedi took literally 7 mins which I could have done myself at home! So for me $ 4 was fair and to laugh in my face I had to walk! I was so mad which was suppose to be a relaxing day without my 3 kids getting pampered which I don’t do at all! Thank you very much! Take your business so where else!

I use to come here all of the time as they did a decent job, better than most in the area, however the past few times I have had bad experiences. First of all, the staff has stopped being friendly to me completely, don’t say one word to me let alone ask how I want my nails– trimmed, square, etc. like they use to. The male techs I had in the past did a great job, but no longer seem to be there, even when I request an appointment and now my nails are constantly breaking and different sizes, shapes. Finally, the price is never the same! It always differs which is sketchy to me and when I inquire they brush it off and can’t answer why, not to mention they charge a fee to use a card when I’m already giving you my business! I now know why I never have to wait anymore and no one else is in there…

I’m changing my rave reviews because I came here to relax and enjoy my pedicure. What I got instead was 2 employees blabbing the entire time. They may have been talking about me and a few other customers. .I don’t really give #$@! But it was annoying! My lady kept stopping to answer the phone. that was really annoying! I wasn’t asked what shape I wanted my nails filed and I had an overall being rushed out vibe. I might return but I’m walking out if blabber mouth is still here.

Great pedicure and environment. But it does not take me to be fluent in a language to understand when I am being spoken about in a different language. Learn to not talk about your customers in front of them and your salon will be busy on Saturday afternoon in the middle of summer.
Five stars for the pedicure, negative four for the employees.
Also– there’s an extra dollar service charge to use your credit card. This is not posted but they tell you this when you hand them your card.