Hilton Garden Inn

A big thank you to the HGI Hamilton team. We had all of our guest stay at the HGI for our wedding, and we hosted the farewell brunch in the garden of the hotel. The setting, food and service were all wonderful. The hotel was very comfortable and the pool, gym and business center were great. Helena, David and Donna were lovely to work with.

Did not give me the guest rate for a wedding I attended in spite of the fact that I was adding a room to a previous reservation made before their «deadline» which no one ever told me about in advance.
Room was overpriced — smelled like someone had smoked in it before but was otherwise averagely appointed and clean with working air conditioning.
No one ever cleaned the room during our stay.
The lobby and outdoor space are nice but couldn’t use most of the outdoor space because it was reserved for a private function.
Breakfast was 10 dollars and basically inedible. Staff and management were rude and unresponsive to our issues.

I’ve been to this hotel several times over the last few years. It is one of the better hotels serving the new Route 130 corridor shopping district in Robbinsville NJ.
Our stay this time was for the wedding of our daughter at a venue several miles away. The rooms are very clean, bright and cheery, neat and suitably appointed for a garden inn-​style hotel. They also have several banquet rooms for meetings and other smaller events. They have recently added a bar, which is opened for a few hours at night, after being dry from the time of their grand opening.
Several minor things stood in the way of my giving them a 4-​star rating. The first was the stopper in the bath tub. When taking a shower, the tub began to fill up. I used the lever to keep the stopper in the open position, but it didn’t work. I had to force the stopper out of the tub (I likely broke it completely) in order to continue my shower.
The second issue, was that there was a charge for the breakfast buffet. In many other hotels and inns that I’ve stayed at, the breakfast buffet is free of charge as part of the package.
Other than these two issues, our stay at the Hilton Garden Inn was enjoyable, reasonably-​priced and conveniently-​located across the road from a large outdoor shopping complex.

Beautiful hotel, very clean!
just 2 «peeves».
1. they no longer have complimentary breakfast, which isn’t a big deal as we were staying for a horse show and left long before breakfast. What is annoying is that there is no longer complimentary coffee/​tea/​snacks in lobby. When leaving very early it’s really missed. there is a keurig in the room, which is nice, but they did not replenish k cups after day 1.
2. the TV remote batteries were really dead. there were few channels. if you wanted to watch a somewhat decent half hour show, there is about a $ 4 charge. HUH?
otherwise a great place. but the above were a bit annoying…

Did not expect this type of service from a Hilton hotel. I was happy to be in a new state that I had never been to before. When I went in to my room I noticed that the bed sheets were dirty. I brought it up to the front desk, but they ended up being rude and arrogant and never did anything about it. They were not nice and had horrible customer service. Was not expecting this from this hotel.

Rooms were clean but beds were very uncomfotable. Breakfast in the morning was a rip off and not anywhere near worth the $ 9.95. Not worth the money they charge

I honestly think the Hilton brand is slipping. Far below what I have come to expect over the last few decades from Hilton. If you’re looking for a basic room, the rooms are very clean the beds are very comfortable the showers are fine. They have various drainage issues with the tubs/​showers but I think all hotels typically do, luck of the draw as far as rooms.
In this day and age, wireless should not be an issue. Yet here in the Hilton Garden Inn in Hamilton New Jersey if you’re on the fourth floor, it absolutely is an issue (depending on room proximity to repeaters). Remaining current with today’s technology is important.
I must say the last few stays have been subpar from what I’ve come to expect from this provider.

— This was a convenient location for guests and family. My wedding turned out wonderful, however, my coordinator for the event was so incompetent, I ended up having to correct the majority of our contract. Our names were spelled wrong several times, money was written in terms of time, the billing dates were wrong, and several other errors. The contract was sloppy and very unprofessional.
— The coordinator was your typical salesperson who promises you several things and once the contract is signed, takes them back. Make sure that you hash out all your details clearly in your contract especially if you’re promised things.
— We had several problems with guests being told our room block was sold out when it was not.
— There were guests who had to stand for our ceremony because the hotel didn’t think to give them a chair.
— We requested to save the top tier of our cake, but the cake ended up being served out to guests. There was none left.
— Tables were placed incorrectly after we discussed where we wanted them.
Overall, the wedding was great from the guests’ perspective but the hassle and trouble planning it was a stressful nightmare. Make sure you have all your details written down.

BYOB… first off… no hotel bar, but there is a TGI Fridays in the same parking lot. I stayed only one night and it was for a biz trip. The room was clean and comfy and the staff was nice. The hotel was easy to get too and convenient for where I had to be the next morning. I would stay here again.

Love the set-​up of this hotel. The rooms we nice, there’s a front and back entrance which offers plenty of parking on both sides of the hotel. The rooms were clean and the conference room was beautiful. The only drawback was that you could hear through the walls in the rooms — not enough to keep me up, but enough to be annoying.

Large spacious rooms and a fairly friendly staff. Breakfast was great in the morning, especially if you get it free with your Hilton rewards points.
This place seems to accept a lot of wedding parties, which can get a little rowdy on the weekend.

I expect a little more from a business with the Hilton name. The company paid the bill, however if I had to pay the $ 159.00 (corporate rate?) I would feel ripped off. My first night here I tried to arrange a wake up call. There is not an automatic machine and I tried to call three times but to no avail. Other guests from my work group tried to call and front desk did not answer either. Someone even saw the front desk girl late at night who was goofing off playing on her phone and sitting on the front desk. Granted the rooms are equipped with an alarm clock however, for the first night, I wanted the assurance of a wake up call for my first work day in different place and time zone. I hope one day they will use an automatic wake up call system with their phone –Also, the rest of the staff was nice and helpful. I did not have future problems with wake up calls for the rest of my duration as a guest.
Since I have a shower and not a bathtub at home, I look forward to nice hot baths. However the plug for the drain is strange. You have to twist to close the drain, since there is not a lever. After bathing I had to twist the drain to open it and drain my full tub, but it could not open. Had to call maintenance. When the plug got stuck the next night I knew it was not my fault.
I had barely twisted the drain plug shut. Another girl also said she had a problem with her tub drain. Guess no relaxing bath time for me.
When I went to use the complimentary shampoo I discovered two conditioners, lotion, mouth wash and body wash. No shampoo. To the employee’s credit the situation was quickly remedied. Alas, on my third night I microwaved some coffee for two minutes. When I sipped– it was stone cold. Granted the microwave was making some strange sounds while heating. I could have called maintenance but by this point I was half way through my trip and had given up on working anything mildly mechanical or technical at this Hilton, however I did notify them about the microwave at checkout.
This Hilton is clean and all the rooms are pretty comfortable with furniture arranged in a pleasing manner. My king size bed is soothing and I have a flat screen t. v with
limited channels. Wifi is complimentary although I had to call for a code since it failed to automatically recognize my room and name in the log in.-but at least the desk is spacious and the wi fi did work with code. My room did not have a great view.
Trivia– this hotel is only about 5 or 6 yrs old. This is the only Hilton Garden where I have actually seen a garden. Apparently the garden is marked t toward small parties and weddings. Having a buffet breakfast while sitting in the patio-​garden area is very relaxing and was probably the best part of my stay at this hotel.

Clean, quiet, free internet and comfortable. Can’t ask for much more. Typical mid level hotel staff give the basic level of service and hope you don’t bother them. The bed was comfortable and TV had enough channels.
Note: If you don’t have a car and don’t want to eat at TGI F’s, you have to play Frogger crossing the highway to get to the places on the other side.

Current pricing sets you back $ 179 (including tax). You get a basic room right beside a TGIF and you’re 5 minutes from easy access to the highway. PLUS you get to miss the hotel entrance on the first visit which may be the most excitement you’ll have in this part of the Garden State.
Basic room with a decent ergonomic chair. The business center has a small room with two PCs and a printer. Last week the temperature inside the room had to be approaching 85 degrees so you could head down there in a swimsuit and pretend you’re in a sauna.
The orange from the bowl at the front desk was a few months old and had no more juice to it than a walnut would. I thought (wrongly — my mistake) that breakfast was included with the room price. It’s not. But $ 8.95 or so gets a freshly cooked omelet and assorted breakfast meats and treats.

This place was a disappointment as a whole. I paid $ 179 a night (plus lots of tax) for a room in a «not-​so-​hot» location in NJ, so I was expecting more than I got. The room was pretty good: large comfy bed, desk with an ergonomic chair and a sitting chair with ottoman. However, most of the staff was completely incompetent.
The night guy that checked me in gave me attitude and then fell asleep when I call from my room to get a wake up call. I got hassled for paying for the breakfast bar, and then leaving and coming back 45 minutes later. And worst off, they forgot to give me a wake up call my last day, causing me to be two hours late for work (not happy making).They gave me a late checkout (4PM) to make up for the mistake, but I still expect better from a «4-​star» hotel.
Service: 1 ½ stars
Room: 4 stars
Additional note: Google has the location of the hotel in the WRONG location, so don’t use them for the last mile of the trip — call the hotel.