Firestone Complete Auto Care

I went here on a recommendation. Scheduling an appointment was easy. The place is clean and easy to find. The guy at the counter was friendly. I was there for a brake pad on a squeaky rear tire and an oil change. Upon looking at my car, the first thing they told me was me my check engine light was on and they were going to run their diagnostic test on it. I was not informed of price but I immediately said no. My neighbor is a mechanic and had already done it. It’s fine. It just stays on. The cost, had I let them do it, is $ 79.99. Next, the salesman, I assume he’s what one could call a salesman, told me I needed tires. I knew this. I had been to a repair shop and consulted a man there on the topic. I have until about autumn until I need them. The salesman told me the numbers and measurements of my tires, warned me of dry rot and how I could explode. I asked if it was actually dangerous to drive on. He conceded that, no, I needed them, but I was pretty much ok. Next, my breaks. My rear grumble turned out to need a standard brake service of the rear-​drum sort, of course. Costing $ 389.96. I asked if this was dangerous. It is not. I didn’t like the cost or that I felt like they were trying to scare me. I took it for a second opinion. My rear brakes are fine! Dust! It was DUST! My front will need to be replaced fairly soon but they aren’t bad. Don’t go here. Ever.
Update: thought it was cool the big Firestone in Dayton contacted me. But, all they did was ask my invoice number and then told me it was a misunderstanding and to contact the Firestone I initially went to. Ridiculous. Worst company ever.

This Firestone is a joke! I wouldn’t go to this location! They totally jacked up my tie rid on my car. I went in for an alignment and they gave me an alignment. I left and knew my car was all jacked up. Well I just took my car to a different Firestone location and they looked at my car and told me whoever did your last alignment broke my tie rod lugs? And he showed me. They messed up my car so bad it wasn’t drivable! Worst service ever I called and told them what they did and the guy who answered the phone did not care at all about them messing up my car. Worst service ever. I don’t even trust them to go back and have them fix it for free cause they messed up my tie rod in the first place. So I’m going to a different Firestone location the location who noticed the issue for them to fix it I would rather pay out of pocket for a location who knows what they are doing!