Tim Hortons

Tim Hortons in general gets a higher rating. This location barely gets 2 stars. Its proximity to the thruway as compared to the location in the village should warrant better service. Unfortunately, for this location, it appears people will go a bit out of their way to get to the Buffalo Street location.

This a very small place but nevertheless the service was friendly and quick. They had a good assortment of donuts available. It was very clean inside too.

I stopped here during the wee hours of the morning to pick up some TimBits for my grandkids and three donuts. I could tell immediately that Ms. Sunshine manning the counter was pissed because I interrupted her quiet time.
Simple order, 20 ‘Bits — Birthday Cake flavor only -, two crullers and one Boston Crème donut. Here is what I got — a 20 pack of assorted TimBits, one cruller and one Boston Crème. I asked for my second cruller, received a scorching glance and was tossed another little bag with said cruller enclosed. I felt it best not to mention the ‘Bit mix-​up.
I won’t even go into the tedious process of ordering a cup of tea that I experienced several months ago.
I think that this episode has finally convinced me that Timmy and I are not meant to be, that is until friendlier and smarter help comes onboard.

Always very slow service. Today, I was the only person in the drive thru lane and one customer was inside, the woman asks me what I’d like, as I start to order I slowly say the two things I wanted (small iced Capp & sesame bagel TOASTED with cream cheese) and she rudely tells me to wait and repeat. Then she gives me a little attitude and tells me my total. As I roll up to the window she has me waiting for 4 minutes to give her my money – whatever, not like I’m in a rush– as I finally get my food, I realize my bagel is ice cold and not even cut. Don’t let me forget to mention the cream cheese was slabbed onto only one side of the bagel.
This employee is ALWAYS very rude, I usually turn around when I see that red HHR in the parking lot as I assume it is her vehicle. (Considering she is inside with a random kid working when the car is in the lot) She clearly does not enjoy her job and probably shouldn’t be working in a customer service type job.
I rarely have a good experience at this location, always out of food and some rude staff. I only go here because it is convenient but I’m going to start doing this sh*t at home and save a lot of money! If I want to deal with rude people, I’ll save $ 5 and hang out at home! ;)

They don’t want to serve food here. We tried to have a quick breakfast the morning of 08÷09÷13. I received the wrong food after ordering and again after trying to fix it. I went ahead and kept the hot coffee even though I ordered iced, it being a hot summer day. No reason to let them mess it up again too. Gave 1 star because you cannot give 0.

Coffee. Donuts. Refillable mugs. Cheap. Reliable. Rather Chevy-​like.