I’ve been going here for fifteen years and the last time I dropped off a chair with the upholstery and detailed instructions to reupholster it. When I went to pick it up someone else’s fabric was on the top portion with mine on the bottom half– I asked Mr Choate to remove the other fabric and use mine and he told me «that’s the fabric that was on the chair.» I left a note with my fabric and chair and had to refer to it to resolve the situation. It’s time for me to trade somewhere else after this visit which is sad because I know everyone there and other than a few hiccups over the years, have been pleased with their work.
Halee M.
Place rating: 1 Haltom City, TX
If I could choose zero stars, and still write a review, I would… Sent a company car over to have seats reupholstered, the first time we picked the car up the seats were covered in Tshirt material… This is what our $ 300 paid for… Took it back over and this time we got the proper material, but it has no adhesive so it bubbles up when you sit on it… Bringing it to Mr. Choates attention, he got very rude and in my husbands face… He refuses to fix the problem… Do not ever take anything to his old man… They have been a staple in the Haltom city community for as long as I can remember… Just no longer customer based and won’t produce a quality product!!!