Rappel Maui

Aloha Rappel Maui!
Thank you so much for the wonderful time rappelling today! We were greeted by the most welcoming guides Joe and Anna that really showed our group an outstanding, safe, and memorable rappelling experience. We enjoyed the nice drive to your property shared on the Garden of Eden. Joe and Anna were really clear and informative with our rappelling activity. We rappelled 3 times and they were all fantastic! Joe and Anna really took extreme pride in their roles as adventure guides. Their attitude was upbeat and really kept the positive dynamic amongst our group. Thank you to Joe and Anna and the crew of Rappel Maui for making this experience very memorable. You all should be very proud

Rappelling waterfalls in Maui is probably the most mentally challenging thing I have ever done! Don’t worry if you want to do it, Trey will stay calm and talk you through your adventure! Anna gave excellent explanations of what you were about to do. Her positivity and excitement is contagious! Trey may be the most patient person I have ever met and quickly changed his approach between each person to make them relaxed and as prepared as possible. This was a true Maui adventure and likely not for the faint of heart! I will definitely be back on my next trip!

What an incredible experience!!! Skip the biking down the volcano and do this. It’s quite an adventure and not for the faint of heart. The adrenaline will start pumping from the moment you take your test rappel and then go off the charts for your first drop down a 50 foot waterfall. Anna and Trey were the best guides I could have ever imagined. Of the activities we did in both Kauai and Maui, this was THE BEST!!!

If you have an adventurous bone in your body, this is a must do while in Maui. My husband booked this for us, which included my two sons, which are nine and twelve. I was genuinely nervous because Of my kids– they had never done anything like this before. But my husband and I are pretty daring by nature and like to try new things, so I was willing to give it a try. Both kids made the weight required to do it and both were eager. So we met the group in a tour van and headed up about ¹⁄₃ of the way to Hana. I had the kids take Dramamine so we didn’t have issues with the drive, it’s very windy and curvy. The kids were fine and the drive went by quickly. The whole drive the two guides went over the rules. They were both really nice and super friendly. As we went up into the rainforest, it rained on us as we were pulling up, so we all huddled under a canopy and got geared up. They supply water shoes– so don’t worry about what shoes you wear. They also had rain ponchos if you need one. We hiked to the first rappel spot which we were supposed to learn on. The guide showed us what to do as we watched. Listening to the rules here is imperative– as you will see when you actually rappel the waterfalls. The first spot is simply a hillside to learn on. My boys were excited and wanted to go first. They did great and it was perfect for learning. The first waterfall was a bit scary getting to. If you have a fear of heights this isn’t for you. You have to stay latched to the rope with everyone and follow the line while traversing the rocks. It’s a heart racing experience, but really fun. The guides walked us through every step of every rappel from start to finish– with one guide guiding from the top and one in the natural pool guiding from below. They make it fail proof– although while rappelling down I must say with the waterfall in your face and the natural pool below– it’s an experience unlike anything. We had certain people watching for flash floods which added to the adrenaline. They warned us the water at the bottom would be cold– which honestly was my biggest fear– I hate cold water. But after going down the waterfall– and with the adrenaline, and seeing the beauty as you float across the pool, I didn’t even notice the cold water. It’s really wasn’t cold, I thought it would be miserable walking around in wet clothes after that and I could wrap my brain around it. But when you’re doing this– you just don’t think about it. The waterfalls got progressively steeper and more dramatic. Both of which were so beautiful. My younger son wanted to go first on the actual waterfall too, but being nine he decided after going over the edge that he didn’t want to go anymore. We all went and the guide walked him down the trail. He was super nice about it and even tried giving him a little pep talk. But he decided he didn’t want to do either waterfall. My twelve year old loved it and thought it was an amazing experience. I can say there is nothing else like this. It’s a once in a lifetime for sure. If you like adventure, don’t pass this up. We will remember it forever.

This is a must do. Let me repeat, this is a must do. There is absolutely no way you will regret booking this adventure. My fiancé and I are not the biggest fans of heights, but we are both athletic and were looking to do something we would remember forever. This activity provided us with the challenge and exhilaration it takes for something to be truly memorable.
We showed up to the park and ride about 30 min early and were greeted promptly by the shuttle and two great tour guides, Kristin and Dan. We drove about 1 hour (half the distance of «the road to Hana») and ended at The Garden of Eden where we were dropped off and proceeded to hike to the gear shed. We then were outfitted with all of our gear and given all the necessary tools for the trip. I must admit, it was very nice being provided with everything — even a waterproof container for your electronics so you can still take your phone for photos — they even had helmets with GorPro mounts!
The adventure had truly begun once we were all geared up and ready to go. You begin to trek down to the «bunny hill» where they teach you rappelling 101. It seems a bit daunting at first and there is a lot of information to retain, but the guides really make you feel at ease and there are so many fail safes in place that literally nothing bad can happen (well, you know what I mean). We all made our way down the bunny hill and were off to the first waterfall!
I don’t want to go into every little detail and spoil the fun that a good mystery holds, so just go and experience it for yourselves! I promise, it is nothing you will regret. You do not need to be super athletic to do this and you do not need to be young. We had two people in their 50s-​60s who made it down in one piece and enjoyed every minute of it. Be prepared to be pushed and have the time of your life!

This was awesome! By far our favorite thing we did on Maui! Definitely highly recommended for the more adventurous. Collin and Dan were our guides, and they were so fun. Super patient, explained everything and very willing to answer any questions. We even feel like they went above and beyond by finding Guavas and Strawberry Guavas for us to try, pointing out the Awapuhi plants and showing us how to get the stuff out. I even put some on my hair since it was wet from the falls. We felt like we were with Hawaiian guides that also took us on a sweet adventure. Dan needs to work on his jokes though LOL. But seriously, take heed to all the advice already given. Be prepared to be scared (or pumped if you’re crazy like us), back down a waterfall, trust your guide because you WILL have to take a huge step down, trust your equipment (they took exceptionally good care of it from what we saw), you might slip and fall on some rocks (I did, no biggie), you might end up upside down in a waterfall (my husband did for a few seconds), but if you go, I can promise you it will be like nothing you have ever experienced! The feeling you get when you get to the bottom is incredible. We will definitely do it again next time we are there!

Definitely not your run of the mill Maui adventure. My husband saw the brochure in the hotel lobby and was determined to to this! It was a great experience overall and I’m glad I did it, but you should definitely know a few things first:
1. This is an ALL day adventure. We were picked up at 945 AM near the Maalaea Harbor, drove an hour to the site on the road to Hana and finally got back to our hotel in Kaanapali at 530 PM. That being said, it was a fun way to do at least a small portion of the road to Hana as well.
2. This is not an easy adventure. It is rigorous and you should be in generally good physical condition to do it. Not only do you have to rappel down three cliffs, you then have to walk back up to the starting point. It is a very steep climb through the rainforest even given that there are «stairs» built in.
3. You will likely get scraped and bruised. Wear long shorts and or yoga pants. PRO TIP: put a band aid around the pinky finger of your dominant hand. They don’t give you gloves and both my husband and I got rope burns there. Yes, if you do it properly that won’t happen. Trust me, no one does it properly — at least at first.
4. The brochure said we’d do three cliffs, two of which would be waterfalls. However, due to weather conditions the day we went, we only did one waterfall, which was the last one. That being said, it was the best one by far. Truth be told, I didn’t really like the second rappel (the longest) and probably would have been super disappointed if the last one hadn’t been so awesome.
5. You will feel like a rockstar once you get done with this adventure.

Who knew you could even rappel down waterfalls in Maui? This was just an amazing experience! From start to finish, I had an epic time. The ride to arboretum site was amazing to start with. The hike down to the waterfalls was also very beautiful! I was definitely a little bit apprehensive about rappelling. However, the guides there were so nice and informative. They were all very reassuring. I was especially grateful to meet and rappel with one of the guides, David Black. He was an awesome guide! He made the whole experience a lot of fun and made it really easy to do. The thrill of rappelling down a waterfall was absolutely amazing! The environment was very beautiful. I would highly recommend trying out this very unique experience on Maui.

My favorite experience on Maui! Experienced friendly guides that made my day memorable. No experience necessary. A great way to get out to see nature, do something active, and end the day with a sense of accomplishment!

This was the Most exciting thing I have done! From pickup to drop off, this tour was amazing! Dave and Trey were very patient, explained everything in detail, and fun to be with. I was a little nervous at first and they walked me through step by step on what to do, where to put my feet, what direction to go etc. Even lunch was awesome. After our tour was over, Trey gave us info on the must sees of the area, which all ended up being a blast as well! I highly recommend this tour, it is worth every penny. If I find myself in Hawaii again, I will definitely be visiting Rappel Maui!!!
Thanks again Dave and Trey!!!

You must experience the best Maui has to offer starting with this truly amazing tour. This tour is worth every penny! The guides are very patient and knowledgeable, we were impressed with Janoah and Rich. We have traveled to many destination and have done many tours this one by far is my favorite. I will be recommending this tour to all my friends and family.

This is hands down my FAVORITE activity we did during my trip to MAUI! If you are adventurous, into physical activity and into sight seeing by hiking and exploring the land, — this is IT! You meet in the «Park N’ Ride» Lot off the 30 –but at first we had trouble determining where this lot was because we thought there would be a big sign saying «PARK N’ RIDE» lot –but there wasn’t — nonetheless, we saw the Rappell Maui van and knew we were in the right place.
Our guides were Doug and Mark — the guides are the one that drive from the parking lot to the Rappell place — Doug was very informative with the history of Hawaii and gave great recommendations on local food and sights to see in Maui. After driving about an hour up Hana Highway — you reach the Garden of Eden — you do a small, easy BEAUTIFUL hike to their shed and have a picnic style lunch, get geared up (all equipment –waterproof backback, water, shoes are provided!) for the Rappel and Hike more to the actual waterfalls! (Note: this company i guess «owns» the property where you hike and rappell, so it is very PRIVATE and not Bombarded by lots of people! This is a HUGE Plus– nature at its finest!)
I loved every minute of this activity and everything was SO BEAUTIFUL, Exciting and FUN! Their groups are small and so you get to know your group and everything is more personalized! You do a total of 3 Rappells — each one with its own thrill!
⁵⁄₅ stars for our instructor Doug — He had so much patience for people and is WONDERFUL at explaining things, he is also VERY Descriptive which helps SO MUCH when he is guidinge guiding you through where to place your feet! He gives great encouragement and makes you feel so proud of yourself! You can tell Doug loves his job!
I can’t say that I loved the other instructor Mark, he was okay — but not the best customer service — I thought it was just ME –but talking to the other people in my group — we all felt the same — we all felt that he was a little rude. We understand this could potentially be dangerous and its important to listen BUT his demeaning tone was not really appreciated. This activity is MEANT for people who are beginners, who have NOT done this before plus we got adrenaline running through us and we are so excited to be there! and so, i think it is okay if sometimes we get a little flustered and lag on following an instruction. a big problem with him was that he is SO VAGUE and his voice was hard to hear! (other people felt the same way) — He would say «see the ridge there. no, the ridge!, the ridge!» — DO YOU KNOW HOW MANY RIDGES and LEDGES there are in that WATERFALL? Is it the one inbetween my legs – the one that looks like a triangle –the one that looks like a square? the one near my left ankle? — ugh no descriptions what so ever and he would just keep yelling «the ledge! or the Ridge»
–one of the rappellers got fed up and said «I can’t hear you, you need to speak LOUDER» –because it was hard to hear him! On the last waterfall — i guess the last rappeller had a hard time with technique –so when she got down to the bottom — mark was giving her a lecture on technique. and telling her how she «NEEDS» to lean back… blah blah. it was like «okay? whats the point in the lecture because its the LAST waterfall!.. we aren’t pros! we havent done this before, of course out technique will be off!!» My boyfriend got the whole thing on video — I took a while on this one waterfall and when I finally got down — the video showed Mark shaking his head as if i was a headache or something.
Tip: Bring soap to wash your hands! Theres only hand sanitizer the whole trip! Also bring your waterproof camera or a waterproof case for your camera or phone because they dont take pictures (they are too busy making sure you are SAFE) .Eat a good BREAKFAST and bring snacks! — YOU WILL BE HUNGRY! there is a good amount of hiking involved! What goes down MUST come BACK UP!
**if you like water/​swimming, I recommend that you go first and get a life jacket (even though you are a good swimmer!) go first because you get to chill at the bottom of the waterfall and enjoy the water and the sights while the rest of your group goes down the waterfall! Even if you are a good swimmer — its nice to just have the lifejacket and just float in the water and relax!
Overall, besides the Mark the guide — i loved everything about this activity! BEAUTIFUL SIGHTS — breathtaking views, hiking, rappelling, a good workout! A MUST DO IN MAUI!!! thank you Rappell MAUI for a great time!

This is a definite must when you visit Maui. Scary at first but the guides are so patient and make you feel safe. This is an activity I know I will not experience in Chicago so I was taking it all in while I was there, the landscape, the waterfalls… just awesome. The guides provide you with a helmet, some booties, a bag, a waterproof container for your cell or other valuables, and lunch. Just listen to the pointers that the guides give you and you will conquer this no problem. This was my first time ever doing something like this and I am not athletic by any means and I survived!!! You will not regret doing this.

Great fun. Trey and Rich were great guides. They were knowledgable of Hawaiian history. Their rapport was entertaining. The experience was much more than we hoped.

Wow wow wow! Great experience. Glad we did this! Don’t miss this rare treat! You will see such beautiful scenery and have lots of fun! Our tour guides were Trey and Rich and they were so awesome! Very patient, nice and knowledgable about everything! Do it!!!

An amazing adventure!
I am a long time resident of maui and was excited to see a new activity on island to try! perfect for the little more adventurous traveler!
We met the guides near Maalea and we were given some local knowledge as we drove to the Garden of Eden (half way to Hana) I learned things on the ride. We were outfitted with all of our necessary equipment and we were on our way. All we needed to bring was our swimsuits and camera! The first rappel was over dry land and gave us all a chance to learn the technique and gain confidence! The next two rappels are down two spectacular waterfalls! We got to swim in the fresh water pools and wait in our private waterfall pool while we waited for the rest of our group to rappel down!
The setting was spectacular! Our guides Colin and Janoah were patient, kind, and very knowledgable. Not to mention very reassuring, right there for rescue if any one slipped and fun to spend the day with.
After, we hiked up to base camp and had a yummy lunch before our trip back
This is definitely a must try if you like a little adventure!

Fun and exciting. Guides Tray and Rich took great care of us and were very entertaining. A must do for the wild at heart!

WOW! What an adventure! At 66yo I am always looking for something to add to the «bucket list» I’ve had 2 total knee replacements (the most recent Dec ’13) & I just knew” they” were up for the challenge. I convinced my long time buddy, Jill, that we should do this. Her biggest concern was the «ride» ½ way up the road to Hana (she gets car sick) but it was a «piece of cake» for her. We were treated to a spectacular tour up the road including the «Garden of Eden». This was followed by a wonderful lunch & then… on to the Adventure! Was I scared… Of course I was (isn’t facing your fears part of the experience?) Our guides, Trey & Collin were so incredibly skilled & helpful that «fear» became a non-​factor! The hardest part was getting on to the waterfalls but Trey’s «step by step» instructions were invaluable… and then Whoo Hoo! We Did It !!!
I would definitely add a helmet-​mounted «Go Pro» camera to this event. ALOHA TRUNK rents these for a very reasonable price & Rappel Maui has the vented helmets needed.
A HUGE Mahalo to Trey, Collin, & Mark (our driver on the way home with some wonderful stories)…an Mahalo to Ken for coordinating everything and to Alan (property owner) for having the foresight & trust of RAPPEL MAUI to make this an experience of a Lifetime!
I will remember this the rest of my life!
Aloha & Mahalo
Mary Ann High

My husband and I have been to Maui many times so we were looking for something completely different. We experienced quite a bucket list activity with Rappel Maui. Jenoa was friendly and informational on local places on the drive up. Dave and Jenoa instructed us on navigating our way down. I have never done anything like this. They did an excellent job teaching you how to rappel each waterfall. They give you all the gear to use. even foot wear. We met the owner of the private property and his handsome dog Danzee by chance while they were taking care of the landscaping. This is a very personable, ecofriendly, kind crew! so the answer is «Yes, you can do this!» Costly yes! But a memory for a lifetime! Go for it!

Fun, unique and exciting day. Nice drive and landscape, very nice guide too.
Would be nice to prepare swim glasses (since the water will come to your eyes) and camera (ideally water-​proof).