The hours listed here on Unilocal are 8:00 — 8:00 but this location actually closes at 5:00pm.
J R.
Place rating: 4 Amherst, MA
People at big box are certainly helpful but ACE has another line of products that I prefer. Customer service helpful. Found balaclavas for $ 1.50. Flashlight deal, powerful electric heater, etc.
D William R.
Place rating: 1 Orange, MA
Just stopped in to have my propane tank refilled. They refused to refill the tank and I did not receive a refund for the money I paid. I got the tank from Blue Rhino last fall. The teenager pointed out a date stamped on tank saying the tank was over ten years old but did not look at the recertification sticker. I have been. Rockys customer for over twenty-five years. Clearly this is a tactic to sell new tanks. I called the disrtict manager and all I got was a speech about how they do not want anyone injured by a «old» tank. They can keep my $ 19.99, I hope it is worth losing my business.
Carlos D.
Place rating: 4 Queens, NY
Just plain faster to shop here! It is just so much easier to shop here than the big box stores. And they have pretty much everything, with comparable prices for most. I was able to find small tools /supplies here that were cheaper than on Amazon, and not available at H.D. or L.
Steve R.
Place rating: 1 Shutesbury, MA
I have to give Rocky’s a bad review after my recent experience with getting my chainsaw repaired there. Rocky’s is an authorized service center for Stihl chainsaws. Perhaps if you need some small hardware thing or a propane refill, it’s ok, but do not take your chainsaw to Rocky’s for repair. It’s a horror story. It took 2 months to get my saw back and then it was not fixed and had missing parts. To make matters worse, the district manager promised to replace my saw, then reneged. How bad is that?
John R.
Place rating: 4 Amherst, MA
They have it all. Plumbing, heating, electrical, hardware, paint, you name it. Getting in and out of the parking lot is sometimes a drag but doable. Since Home Depot came to town, I wondered how this store was going to survive but to tell you the truth, it’s easier shopping here because the store is smaller and purchases can be made much faster. The other benefit is the people. You see the same guy each time you come in. They also have a propane refill service.