Golden Nozzle Self Serve Car Wash

This place is terrible! If you value your car in the least, steer clear of this place! They put cars WAY too close together, which resulted in me getting rear-​ended. They assumed no responsibility whatsoever & said they never have accidents. When we called the Hadley police, they said they are there twice a week!!! Paul the manager is rude & disrespectful. Told us, «Oh well, at least you can still drive your car, right?» What a crock! A whole lot of headaches & money for a few measely feet of difference between cars. Apparently 2 feet between cars is «company policy». Disgusting!

God forbid, don’t use the automated washer that touches your cars.
I first wrote a review in 2014 raving this place. Sense then, this winter I had 3 bad experiences all with the automated car wash garage.
#1. I was going through the wash and spotted a metal bucket in the middle of the track. My car ran it over and dragged it all the way out. I told them about it and they said that will happen. Who knows what else might happen.
#2. Dare I go back…(I had the monthly pass). After going through the automated washer again, I noted huge white marks across my hood. For the majority of it I was able to buff it out. But their were areas where it left scratches.
#3. To Top it off, The last time I used the automated washer… the entire place shut down and we were stuck for about a minute waiting, wondering.
Brook B. on 3÷13÷2015 mentioned getting rear ended. I am very sorry. I have also always been fearful of this because I noticed they always jam the cars in as close as possible.
I still go for the free powerful vacuums and the 3 $ self service power washer station.
Staff are generally friendly and willing to change my higher bills.

I love this place. You can wash your own car, go through the tunnel of love or do the stationary wash. It’s great! If I could make a suggestion though, I would like to hear disco music if you go through the tunnel thing.

This review is strictly for the self serve car was with the coin-​op machines.
I own a truck so the laser wash and the automated wash are not an option for me. I gave this particular wash 2 stars because this place eats quarters like Kirsti Alley eats cake. I went there last week just to wash my truck, nothing overly dirty. I must have dumped $ 12 in quarters. You load the machine up with quarters and then you start washing, you can’t even get all the way around the vehicle and the warning horn starts blowing that you need to add more. I havn’t even started to rinse yet! Then you begin the rinse and the same thing happens. SO you add more. Now, you have added more and don’t need THAT many, but if you didn’t you would have a half rinsed car. All I can say is there is no real way to tell what you’re getting without putting a timer on it, which I plan to do if I ever go back. Oh, and wands (Brush and nozzle) were in need of service as one was kinked and the other leaked.