Taxes by Marlene & Associates

Hacienda Heights, United States

4.6

Open now

21 reviews

Contacts

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Telephone:
+1 626-330-1040
Website:
taxesbymarlene.com
Address:
15576 E Gale Ave, Hacienda Heights, CA, 91745
Nearby public transportation stops & stations:
0.7 miFoothill Transit 281
0.8 miFoothill Transit 185
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Today

Today 9:00 am – 9:00 pm
Open now
Local time (Hacienda Heights) 18:40 Wednesday, 25 June 2025

Business hours

Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday 10:00 am – 5:00 pm

Description

History

Established in 2013.

We provide free tax return estimates for new clients.

We also review previous years for free.

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21 reviews of Taxes by Marlene & Associates

No registration required
Place rating: 5
Los Angeles, CA
Taxes by Marlene has gone above and beyond to prepare my taxes the right way. I had a good tax person in the past, and Marlene and her staff were able to maximize my return. I found this office when I delivered food to them, and the energy of the office was great! I immediately felt comfortable, and they instantly earned my trust. I gave them a shot, and were able to not only help with my complicated file, but was able to go back to previous years and found out I was leaving money on the table. Thank you! Highly recommended, give them a shot and you’ll see why they’ve earned my 5-​star rating.
Place rating: 5
Anaheim, CA
One of my co workers referred me to this place. Now keep in mind I’m in sales and do well so I always sweat tax time! From the moment I met Karla she was so nice and wasn’t even on the clock but was accommodating to my crazy schedule! They called to confirm, and I came in. You would think Karla did her job, and was done with me, but no. The day I came in she greeted me with a smile and we got to chat a bit. She introduced me to Claudia and said «take care of my friend». And oh em gee she took care of me!!! She made everything so easy, I wasn’t sure if I was really done! She explained everything to me in plain English, and they actually charged me LESS than the folks who did my taxes last year! Will DEFINITELY be back next year! Thanks ladies!
Place rating: 5
Downey, CA
We love her! My husband and I have gone to her for the past three years and I wouldn’t go anywhere else. Our family goes to her now and they have nothing but great opinions of her and her staff. She even has customer appreciation parties and raffles! The office is very nice and clean. My son is 6 years old and mentioned he was a little hungry while we were doing our taxes, Marlene being the sweetheart that she is, was quick to offer him some sweet bread in the meantime. I would totally recommend her to anyone! Her & her staff are awesome! :)
–Janet & Guy
Place rating: 4
La Puente, CA
This place is nice. Nice little area and looks very clean. I got a good amount on my tax returns which was great!!. The only thing that I would like to share with all of you reading the review is that this place is a bit pricey. They charge $ 175 for a simple form and for a long form is $ 220 just FYI. To me is alot since I was used to paying $ 80 for my taxes.
Other than that I really don’t have any complains as of now. Everyone was nice here.
Place rating: 5
San Dimas, CA
Taxes by Marlene is the BEST! They really go above and beyond to help you and are very honest with you. They strive to get you best results in from your taxes. Taxes can be a very stressful time. So they really get to know you and discover how get you the best deal. COME HERE! You won’t regret it.
Place rating: 5
Santa Monica, CA
Very happy with the service. I was recommended by a friend and was dealt with by Fannie M. Ordonez who did an excellent job.
Place rating: 1
Whittier, CA
Really bad experience dealing with Taxes by Marlene. Had an appointment at 12 noon and arrived 5 minutes early. Waited for more than 45 minutes, and they’re still not ready. They seem to have no problem letting customers wait. Very inconsiderate of people’s time.
Place rating: 5
Hacienda Heights, CA
Came in as a walk after my previous tax person claimed her computer froze while working my my taxes and did want to invest in having an IT person come to fix it. I was immediately seen by Alex. Cool guy, he reviewed my previous return and told me the previous person didn’t do it accurate and advise he could amend the return if I wanted. Appreciated his honesty, he proceeded to review my 2015 taxes and keep it simple and truthful. He was able to maximize all the areas where I could get monies. I got a lot more that i expected and he explained how I qualified. I went ahead filed with him and just a week later got my federal return. I will return again next year.
Place rating: 5
West Covina, CA
This is my second year coming. Marlene is great! She’s very fast and efficient. She knows her job and cares for her clients. I would recommend Taxes by Marlene! See you next year Marlene!
Place rating: 5
Los Angeles, CA
Got my taxes done by Alex De La Cruz and had a great experience! Would recommend his services to anyone!
Place rating: 5
Montebello, CA
Marlene is amazing and always great to talk to! We got our refund very promptly and will be returning again just like the past 3 years.
Place rating: 5
San Diego, CA
Marlene & Associates always comes through for me at tax time! So many people dread tax season, but not me. Such a feeling of family for all of their clients, and truly gets you the most possible.
I have recommended her to family and friends and they are all just as happy as I always am. Come see Marlene — you won’t regret it!
Place rating: 5
Hacienda Heights, CA
Want your taxes done right? Come to Marlene!!! ES CHINGONA CON SU TRABAJO!!! Honest and hard working all for the customers!!! No doubt you’ll be smiling with the helpful and friendly staff and of course with the work done by Marlene herself!!! Definitely will be coming next year!!!
Place rating: 5
La Puente, CA
Literally the BEST!!! When it comes to doing taxes, I’ve been visiting Marlene every year for the past 5 years when tax season comes around and I gotta say Marlene and her team are ALWAYS very professional with appointments & courtesy reminders before your scheduled date just in case you forget. Hands down the best and I would recommend anyone and everyone reading this to go visit her and see for yourself. Always very honest, kind and professional. Thanks again Marlene!
–Oscar C.
Place rating: 5
La Puente, CA
Been doing my taxes here for the last three years. Customer service is awesome and Marlene my Tax Girl is the BEST!!! I definitely recommend this place to everyone. My boyfriend is actually leaving his tax person and coming here this year. :)
Thank Alex R.
Place rating: 5
Orange, CA
This is my first time here. I’ve been welcomed with open arms! My mom has done my taxes with Marlene for the last two years and I’ve heard no complaints so far. This is my first time and I’m excited to learn the ropes! LOVE THE WAITING AREA: D
Place rating: 5
Los Angeles, CA
I’ve gone to 3 different people in the past year to file my taxes, Marlene by far has been the most professional yet. She did a great job and she even went back into my taxes last year making adjustments that the other tax professionals missed and helped get me additional money that was owed to me. I’m definitely coming back next year (even though it’s a long drive) because she’s totally worth it!
Thanks again Marlene!
Place rating: 1
Cypress, CA
A year later and still no refund on my efile the snail mailed in. So still just as bad. I’ll still update every few months until I get my money that is owed. I still feel I should get my full amount. But can’t even get the $ 60 she said I’d get back. Horrible liar she is.
Place rating: 5
Los Ángeles, Estados Unidos
No vayan a H&R block mejor vayan con Isis franco a Taxes by Marlene & associates se Los recomiendo !! Excellente servicio muy profesional y amigable Isis Franco la mejor !!!
Place rating: 5
Pomona, CA
Best place to do taxes, very helpful and answered all my questions! Definitely coming back next year!!!
Place rating: 5
Montebello, CA
Love this place… wish tax season would come more than once a year.
Marlene is great and pretty too