Ask Powersports

We have been here dozens of times in hopes of finding what we’re looking for to save us the trip to driving up north to Iron Pony, but ASK doesn’t even service anything older than like 8 years!
Their sales staff are pushy… they chase you around the store after you’ve said you’re just looking. I’ve had to tell them a dozen times I don’t want to try on a helmet. Their selection is extremely limited.
I really wanted to love ASK. I wanted to have a go-​to place where I could find what I needed for our motorcycles. I didn’t find that here.

I would like to start by apologizing for the length of this review.
I called ASK Powersports yesterday and asked if they had any Yamaha Roadliners in stock. The lady put me on hold and then came back on and said yes, and then asked for my phone number and said the sales manager would call me as soon as she was done with the customer she was currently helping. After 4 hours of waiting with no phone call, I called them back. When the guy answered the phone, I asked again if they had any Roadliners in stock. After having to explain what a Roadliner was, he transferred me, so I asked the next person. After having to explain what a Roadliner was to 3 different people, I was finally transferred to the sales manager. She said, «Yes, we have a couple of 1700cc’s in stock.» So I had to tell her that a Roadliner was a 1900cc. Finally I gave up and figured I would have to just go in and find out for myself.
My wife is also looking for her first dirt bike, so I called this morning to ask if they carried dirt bikes since I was planning on going to look at street bikes anyway. I was told that they were fully stocked with all brands and sizes of dirt bikes. So we went in around 11:00am this morning. Once we got there, we dealt with several sales guys as well as with the main sales lady. I’ve never experienced such a lack of knowledge in a specialty store before. This place is a Yamaha dealer and nobody there knows the difference between a Yamaha Roadliner and a Honda Stateline, so I gave up with the street bikes and moved on to dirt bikes. They had about 10 dirt bikes in total, with most of them being 50cc kids bikes. But after talking with the main sales lady, we were told they had the perfect dirt bike at their East Side Columbus location and they would have it sent over and would be there within an hour. We decided to go have lunch while we waited.
We got back about an hour and a half later and we were then told the driver that was getting the bike was about 30 minutes away. So we waited at the store for another 30 minutes. At this point, one of the guys told us it was taking longer than an hour because the driver had to go to the east side location and then to the Lancaster location before returning to the Grove City location. So now it was obvious they told us an hour just to get us to wait so they didn’t lose a sale. So we gave up and left. After ANOTHER 40 minutes, they called me saying the bike was finally there. I told the guy that I wouldn’t be able to come back today and I would see when I could. As soon as I hung up the phone, someone else from ASK called me right back to tell me the bike was there. This is not the first bad experience I’ve had here, so after this, I won’t be returning to this store again. For any future bike and bike parts shopping, I will be going to Iron Pony or Ride 1.

The owner scams people. I’ve seen her walk away from customers and complain about them when they wanted something she doesn’t have. She will pressure you into buying things your not wanting and she treats her employees really bad. I will never buy anything from this place