Dunkin Donuts Baskin Robbins

The first day I visited this location I was not impressed. I ordered a breakfast sandwich and a large quad shoot ice latte. Upon ordering, I was immediately met with a «you’re getting FOUR shots?», to which I of course replied with a simple «yes». (I work as a barista back home, four shots is nothing to me… Plus it’s a franchise… I highly doubt their espresso is that potent)
My sandwich came out in under five minutes… But my drunk was forgotten. I attempted to reach out to one of the employees, but they all made themselves unavailable. It took approximately five more minutes for any of them to show up again and when someone did they asked what my drink was (funnily enough it was the same girl who had taken my order nearly ten minutes previously), asked me if I wanted a flavor in it (no), and started to make it… Until someone came through the drive thru. She abandoned my drink and took care of the window. Twenty seconds later another girl asked me what my drink was and remade it.
The service seemed kind of sloppy. As a barista myself, I make it a point to get the customers drink out to them first and foremost… Chances are that’s what they showed up to a coffeehouse for in the first place. I’m more willing, as a customer, to wait that amount of time for a sandwich… But not my coffee. Time management could be a valuable skill for these young ladies to learn.
I returned the next day, this time through the drive thru, and my service was much quicker.

Quick and efficient. The guy upgraded my size since they were out of the cups in the size that I ordered.