The Dr. I saw at Columbia Pain and Spine was very good. However, the office staff… particularly the billing staff made my life miserable. I only get paid once a month, so depending on when my appt. fell during the month my co-pay had to be held for anywhere from a few days to a couple weeks. It was, however, pd. every single month before my next visit, so at no time was there ever any balance. I spoke to the office manager upon first going there as a patient. She assured me they would work with me, understood my special circumstances, told me not to stress about it at all. Yet each and every week, these same billing people treated me like it was the first time they’d ever seen me and put me through a rigamarole every got to where I hated going to my appt. I spoke to the Doc about it, however he chose to stay out of it. I eventually wound up being discharged from the practice because I «couldn’t get along with his staff»! True Story.
Viktor K.
Place rating: 5 Portland, OR
Pain management is a difficult balancing act, you have to discern between the seekers and the people that truly need help, on top of that you have to decide what is the best way to help them. It’s a difficult field because you can’t measure pain, you have to go by feelings, we’re all human and make mistakes. They helped me when nobody else would. Yes, they could have done better, but I believe they did the best with what they had. They did more for me than many other doctors did. Remember, nobody can take away your pain except the good Lord himself, best you can hope for, is a couple of point drop… One thing I gotta tell you guys, is Dr. Maksimov is amazing at scheduling, If you come on time you will never have to wait for more than five minutes, he knows how to read a clock, I really like that about him. There is nothing worse than sitting in the waiting room in pain. Yes, if you’re late, you may get rescheduled, but that’s an awesome price to pay, it’s totally worth it. You can reschedule me anytime if I’m late.
Shari C.
Place rating: 2 Gresham, OR
I am still feeling everyone out… not a fan so far. But what pain management is left?