I’m upset with the lack of attention to appointments too. Made an appointment, came in right on time and had to wait 30+ minutes to start. My time is precious and I really didn’t appreciate waiting.
Shannon C.
Place rating: 1 Whiteland, IN
Horrible. I didn’t even get a chance to tell you how thier service is. Its a holiday so called ahead and made an appointment. They even asked me to push the appointment out to 4. Drive 25 mins to find the sign sYing closed. Called and they answered saying we are closing. Really!!! I can see that. Want to know why cause I’m in front of your building.
Kristy B.
Place rating: 5 Greenwood, IN
This is the best nail salon around! I have been coming here for 5 years and I will not go anywhere else. It is always very clean and the staff is so nice. They have also been doing my 5 year old daughters gel mani’s and pedi’s for 3 years and they are so good with her. I highly suggest the deluxe pedicure!!!
Victoria M.
Place rating: 2 Sugar Land, TX
Selected this place based on reviews. It’s a tough review because I really liked the person doing my nails, but I just had to comment on something. This place needs a deep cleaning. When you can see nail dust over everything — tables, chairs, bookshelves, fans, lights… everything, it is time to clean. So, for now, due to the fact this salon looks like it hasn’t been cleaned in years I’m only giving it two stars.
Amy V.
Place rating: 5 Indianapolis, IN
I went to OP on a Sunday since a lot of locations are closed — and I’m very satisfied overall! I made a 4:15 appointment and didn’t get to a table until about 4:30, because they had three customers & two workers(plus their receptionist.) I believe the woman who did my nails was the owner, and she did a good job! I did color only; gel polish. And I was done within 20 minutes. She took her time/I didn’t feel like she was rushing me out. She also told me if they chip anytime soon, she will fix for free. And the total was only $ 20. I think I will keep this place as my Sunday option! And I’m extremely picky on nails — so they get a 5 star from me! 10⁄21: I went back to OP nails for another no-chip, and this time I did the full mani. Again, I’m so extremely satisfied! I love my nails! I got the brand new holiday OPI color Ro-Man-Ce on the Moon — and my nail tech, Amy, once again did a flawless job! My nails look incredible and in less than 24-hours I’ve had tons of compliments on them. I will from now on be a loyal OP customer.
Lyn M.
Place rating: 5 Indianapolis, IN
Love the massage chairs! And the deluxe pedicure is awesome! Relaxing ambiance. Good location. Nice selection of polish colors, always clean and the people are very nice. Our go-to nail salon! Thanks OP Nails!
Megan P.
Place rating: 5 Bloomington, IN
I have nothing bad to say about this place. I loved their attention to detail when it came to my pedicure and gel manicure. For the past year I have been trying to find a place with the«mood» changing gel polish and they have it and I LOVE everything about it! I can’t wait to go back in a month
Jodi B.
Place rating: 1 Indianapolis, IN
At first this place appears clean and a nice place to have for a mani pedi, however My experience proved to not be a goo experience. First the pedicure… She cut one of by big toe nails so short and cut down the sides of the nail very far into the nail bed. My toe is now very sore and I’m sure I will end up with ingrown toenail on both sides. The paint job is not the shiniest either. I requested a deluxe pedicure, but it was a poor one at that. Now to my manicure, this was done by a different nail tech. Again the nails were cut down to the nail beds and then the buffing was so hard I was cut by the buffer. I get pretty concerned about being cut at nail salons because of the possibilities of infection. Then when cutting my cuticles, the tool they were using was not sharp enough and it pulled my cuticles and need up bleeding too. The paint job again was very poor. I would not recommend going here. There are much better places than this one.
George F.
Place rating: 5 Greenwood, IN
Exceptional first time experience. I had not had a pedicure prior to this visit. Excellent service, nice environment and easily accessible location. I will be back!
Jennifer U.
Place rating: 5 Greenwood, IN
My mother-in-law and I went to OP as a last option when we were trying to find a place for her to get a gel manicure done on a Sunday at 4 p.m. We went to the three salons I’d been to before, and they were all closed. I’d never been to OP, but we decided to see if they were open. We were both SO impressed by the staff and the salon. I think it’s so irritating to go to salons that have a TV set on trashy soaps and talk shows. There is no TV at all at OP; instead, the instrumental music they play could easily put you to sleep.(Granted, the music could use some rotation.) They offer free soft drinks and water, the magazines are current, and when you get a pedi, they bring a pillow to lay across your lap so you don’t even have to hold your magazine up. :) My MIL’s gel mani turned out great – she even texted me a pic of her nails 2 weeks later, and they looked the same as the day she had them done. I’d never had a gel manicure before, but after now having two done at OP, I am a full-fledged fan. I never even wore colored polish before, and now my nails look so much better, that’s all I choose with the gel mani. The staff is so friendly, and the cost is the same as other salons that aren’t nearly as nice or as clean – sometimes even a little less. I’ve told all my friends and family that the only place I will ever go from now is OP, and encourage them to go if they’re in the area!
Heather S.
Place rating: 5 Indianapolis, IN
Brought my mom here for the first time. Amy was great and took wonderful care of us! We both got a pedicure and really enjoyed the pampering and massage chairs. The prices are reasonable and the service is excellent. I will definitely go here again!
Melissa C.
Place rating: 5 Indianapolis, IN
Did an awesome job on my gel manicure and pedicure! Chairs worked perfectly was very clean and staff were very professional and nice. Will return!