Dottie Couture Boutique

Just got three shirts from here on Christmas and they are supposed to be smalls but fit like a xxl. Funny how they fit perfectly on their pretend models and I’m the exact size as them. Stop pinning your clothes to make them smaller! Also super upset I can’t exchange the clothes in store bc I got them as a gift online. Never heard of a store doing that before.

I usually love to shop at Dottie, but recently they have changed their return policy. (if you order online you have to ship it back, instead of bringing it back in the store like they used to.) In the past few months their prices have shot way up (a pair of leggings for $ 68!!) I went to Dottie once I got off of work, I walked in twenty minutes before they close and I saw the girls sitting behind the cash registers roll their eyes. I was looking for a specific shirt they featured online so I asked the girl for help and she got up and ripped open a rack of clothes being very rude. I don’t think I will shop at Dottie anymore with prices being so high and bad customer service at the Greenwood location.

I really don’t want to even give 1star but that’s the only way I cld write a review! I have purchased items before from there! They are cheap made and over priced! They need a new buyer! They say «trending» but they need some new styles! They changed the online return policy and didn’t notify buyers! So be aware of this! The models look good in the clothes but in person they look horrible!

They have recently changed their return policy and it’s a pain to say the least. If you order something online you cannot return it to the store anymore which is a huge inconvenience. You have to mail it back and are stuck with an online credit. They had the shirt I wanted in the store and I was not able to exchange my items. I will have to mail my items back and wait for a credit. Online and retail credits should be interchangeable. I should not be stuck with one or the other. Too many rules. I will not be ordering online anymore.

I just placed my 4^th order with DCB and have to say ive had an awesome experience so far. This is my 4^th order in two weeks! they are constantly getting in new merchandise! The ship right away! so glad i found this boutique online!!! its they are very reasonably priced, however i do wish they had promo codes as often as i have been ordering. would definitely help thats for sure. I ordered the wrong color boot this morning and called right away and the employee changed the order right away for me. although i am out of state i can say so far my experience with their customer service whether through facebook chat or calling the store has been great!

Don’t know why people give this place such low reviews. This is my first time in here, and I have been doing online ordering from them. I thought I take the drive to see if they had what I wanted. Unfortunately they didn’t have anything I wanted so I was a bit disappointed. Maybe it was a sign I shouldn’t be spending money! Especially when I placed 2 online orders this week from Dottie. Overall this place is a cute boutique. It’s a bit pricey, but it’s good quality clothes. You ll find one of a kind outfits that you definitely don’t find at h&m or forever 21. If you see new arrivals or restock posted on there website definitely get on it! It will be sold out! Do not wait! I’m constantly on there Instagram to make sure I get the day right when new things are posted. I don’t wait to miss out on anything! Dottie is definitely my new place to shop, they break my bank every time, but I can’t help it hurts so good! Lol I probably still continue to online order, it seems stuff in there store sales out quick too. So when you see it in stock get it on it! you blink and it just might be gone.

Cheap crappy clothes and they get involved in political issues on their fb page. Since when should a Christian photographer be made to photograph a gay wedding? #teamreligiousliberty

This is a weird complaint. Now I’m not sure if I’m just used to cheaper clothes or if maybe the clothes I ordered were intended to be a bit on the bigger side but the clothes I ordered were HUGE! So cute, I would say that they are pretty true to size, I usually order a large in clothing because after you’ve washed things a few times they shrink so much, not these apparently. Get your normal size.

I’ve been to this store 4 times in the past 2 weeks, looking for a shirt they posted online saying they had new shipments with this shirt, and they never had it in. One of the employee’s at this store is so rude, she stands in the same place every time I come in. If I ask this girl a question about anything she acts like I am troubling her and makes me feel like I’m an annoyance to her if I ask her a question. I’m to the point where I don’t even want to go into the store because I feel like I’m bothering this girl if I can’t find what is advertised.

Horrible horrible quality clothes. All three things I ordered have fallen apart within one or two wears. The grey tunic came with strings hanging off all over it and after the first HAND WASH, it had a hole. The only good thing I can say is that their customer service is good.

Best Boutique on Earth! Seriously. Ridiculously cute styles. Reasonable prices. Options to shop online or in the store. They even offer free in-​store pick up if you order on line (otherwise there is a standard $ 5 shipping fee). They’re website is great — they tell you what size the models are wearing (which I find amazingly helpful) and if it runs «true to size» or «size up» or «size down.» Excellent customer service. What more can you ask for!!! #shoplocal

Love this boutique and their unique clothes. I have been getting so tired of shopping at the main mall stores. This boutique is a breath of fresh air. Some of their stuff is so hard to get because it’s so popular, so it does get frustrating. BUT you just have to be quick and don’t procrastinate! I will always support this local gem.

I was a very big fan of dottie, probably shopped their once a week to grab a new outfit for the weekend or dress for a special occasion– however the staff their has turned me away. The staff is so rude at the castleton store its unbelievable. My friend returned an item to them and didnt bring it in the orginial «dottie bag» which mind you is just a plain bag nothing special about it, she brought hers in a walmart bag and the clerk made a huge deal and was snotty about her walmart bag. This little business is going to go out very fast if their cashiers treat customers like that. I will not be returning.

Awesome store and staff. Best customer service by a long shot! They have a website and Instagram so it is easy to keep up with their ever changing styles! If you see something you love call the store and they will hold it for you! Love it!

I’d been to Dottie when it was still «Lottie Dottie» and the refreshed name seems to have taken root throughout the store and its cool, trendy merchandise too! I love going into Dottie to browse (even though browsing just about always turns into buying… what can I say, I can’t help myself!) which is great because the staff is always so helpful and attentive to my taste in clothes/​accessories and always helps me find something, even if I’m not necessarily looking.
The vintage, very Pinterest-​esque interior of the store makes the whole trip worth it, even if just to browse the eclectic antique display articles! Whether or not your planning a particular outfit, or just looking to revamp your wardrobe, this boutique gets a thumbs up and big kudos from this gal!