Quality Inn & Suites

Checked in late, no problem. It was going to freeze overnight so I turned the heat on as soon as I got to my room and went straight to bed. I woke up very early, and was freezing with my face under the covers so I went to max out the heat and went back to bed. When I got up at 8 the room was even colder… I checked the heater… it was on full blast. Internet doesn’t work either. Went to breakfast and some guy was smoking so I told the front desk about it and said its a health code, doesn’t matter it’s it’s a Vape, he’s still smoking and blowing on me and kids. She apologized and I went back to breakfast. I had to go back a while later and interrupt her chatting with another employee to tell her someone needs to ask him to stop as a health code violation. She snapped at me, ‘I will when I’m finished here!’
NO HEAT
NO WORKING INTERNET (I tried to call the help number and that didn’t work either)
RUDE Staff…
Now I remember why I never got a rewards membership… no quality here.

Awesome ace to stay!!! Great rooms, staff and accommodations!!! Will definitely be back

This place looked promising — pet friendly, reasonably priced, and convenient to the freeway. However, this hotel fails to live up to any sense of «standard.» We saw some people loitering, but thought nothing of it at the time. As others have noted, the room they put us in first smelled horrible — like harsh chemicals covering a terrible stench. We had to move into another room. We then went to dinner. On the way out, we noticed a loud group partying in the back of the hotel and more people loitering. When we returned from dinner, the crowd had gotten louder and more boisterous and several individuals were sitting in the hallway. When we complained, we were told that the place is filled with students from a local trucking school. That wouldn’t be bad if the students didn’t loiter in the lobby, in the hall, and pretty much anywhere they can both inside and outside of the hotel. In fact, a police officer that ended up having to come that night said they get called to the location on a regular basis. After that, we bailed. We just didn’t feel comfortable there.
Now here’s where things become unacceptable. Because we had «stayed» in the hotel room for longer than 15 minutes (while we were at dinner), they refused to give us a refund. Worse, when I called the customer relations department for Choice Hotels, they made me wait for 2 days so they could get the hotel’s side of the story. Even after I called back and made my plea again, I only got $ 50 back, as they claimed this hotel is independently owned and operated and «can’t be responsible for other guests.» I was dumbfounded! It makes me question whether I’ll ever stay in a Choice Hotels location ever again.

Halls smell like mildew.

On the plus side… Bob Evans right out front, gas station right beside it, and shower water is actually hot, and average hotel service.
Now the down side… our bathroom light and fan were on when we checked in (that’s because it smelled like old urine), no elevator, the beds SUCK, the air conditioner if put on 71 or below constantly run (needs tons of updates), not soundproof you can hear people in lobby talking, the waffle iron dinging its ready, the drapes and flat screens might be the newest thing here. Oh I forgot yes free wifi and that’s awesome they even have a business center to work out of, but NO PRINTER THAT WORKS!!!

This was the only hotel in the area with vacancy so we had to stay here. You would think a room at this price would afford you a nicer stay… As another reviewer noted, there is an odd odor that was not only restricted to the hallways, but in the room as well. The bathroom did not look clean; there was urine and hairs on the toilet seat. I simply closed my eyes and told myself I was lucky to have a place to sleep. I would not stop here again.

Recently remodeled. Reasonably priced, pet friendly, convenient to I-​70. Stayed here 3 times in last 6 months. All good. Bob Evans right next door gives discount with your room key. Friendly staff and very nice breakfast room with typical Quality Inn food choices.

Very friendly staff. I have been here a couple of times for extended stays. It is very quiet. There are some strange odors here and there, perhaps since it is a pet friendly hotel. I would choose this one over the others at this exit.

Cheap rooms, but the halls smell pretty bad. Gotta dig the free wireless internet though. Would have preferred to stay at the Holiday Inn next door, but it was quite a bit more. Big rooms, old furniture. It”ll do for a night or two.