JCPenney

I come here for Sephora! Sephora is so wonderful and has the best return policy. You can request samples of most foundations and perfumes to try them out on your skin and make sure you won’t break out/​get a rash. They also will help you find the right shade of foundation and lipstick for your skin tone. On your birthday you get a special gift as well! Yay!

This review is for *SEPHORA* inside of JCPennys.
Even though it is smaller than the Sephora at Eastview, I prefer this one over Eastview. The lighting in Eastview is horrendous and the employees there are the worst.
At this location, I was approached by Abby (who’s eyebrows and hair were on point, by the way. I hate when I go to a makeup store and the employees look like garbage) and she was extremely helpful and didn’t hound me like some stores do. She helped me find a good shade for my foundation and it was greatly appreciated.
Sephora only carries high end, professional make up products. You will not find NYX, Wet n Wild, Covergirl, etc. here, and everything is a bit more expensive. I’m a fan of Urban Decay and Sephora’s line.
I always say that one thing nobody should skimp on is the products they put on their face.
Shout out to Abby! Thanks for being so helpful. I appreciate it!

I stopped in here for a trip to Sephora and to look for some new jeans. Simple! Easy! Kind of fun!
Sephora was a nightmare. I waited in line for 10 minutes for them to ring up ONE PERSON. The associates behind the counter were so busy laughing and joking with one another («teehee!!! They should, like, NEVER schedule us together again. We get, like, nothing done!!») that the THREE of them couldn’t manage to ring that girl up. I had my card in hand and was ready to make my trip at the counter quick and dirty so the poor girl behind me didn’t have to wait. No lie– my bag sat on the counter, my order complete, as the associate stopped to look at whatever the other associate had on their phone. What???
Onto jeans. Found some super flare jeans (hellooooooo, 2002!!!) that I can never find anywhere and I was stoked. Tried to find a register– impossible. All employees appeared to have either won at hide and seek or decided that that was the moment that they all went on break. OR Penney’s has very few employees as of late. I’m going with the latter.
Found a register with a blessed employee at it, finally. I should note that on this particular trip, I had dragged along my 2 months pregnant, very moody best friend who is typically the epitome of patience. The baby had stolen all of that and she was beginning to give me the stink eye after our experience in Sephora and the long trek to a register with an actual person at it.
Upon getting to the register, I noted that I had found TWO employees– score! Someone could surely ring me out quickly to prevent the Pregnant Wrath I could feel emanating from my best friend.
Alas– the one young male was ringing out the older female employee. I asked if he could ring me out. With a look of disdain, he grunted something that sounded like «yeah sure. When I’m done with her. «Okay. We can wait. Apparently whatever item that female employee was trying to buy didn’t agree with their system. 10 minutes later– my baby cooking best friend was reaching Volcanic Explosion Status– I was rung out with not one word from Cranky Young Male. Not a hello. Not a goodbye. Not a thank you. Not even like, some mild eye contact to convince me that he wasn’t some robot hired to take place of real employees.
We raced out of Penney’s, talking the whole time about how awful that whole thing was. How was that so awful? It was just makeup and jeans! What the FUCK happened to Penney’s?! We were 2 steps away from freedom and then we set off the alarm.
Expecting to see an employee racing over to frisk us, we instead heard crickets. Again– no employees. I dig through my bag and find my beloved flare jeans (only my love for capturing my style that hasn’t changed since I was 17 could’ve kept me waiting in line!) HAD THE GODDAMN INK TAG ON IT.
Back to Cranky Young Male’s register. He had either acquired an invisibility cloak or joined in on hide and seek because in the 3 minutes we were away, he was gone.
To customer service!!!
…and a line 15 people long. Pregnant Best Friend had had enough. She grabbed my jeans, hopped the line and demanded that they take it off immediately. They didn’t seem interested at all in our clearly harrowing ordeal. They simply stated that the ink tag would remain until I found my receipt. Dig, dig, dig. Finally find it, ink tag removed and I think we sprinted out of that store. WE WERE THERE FOR 90 MINUTES!!!
Penney’s must be on some serious decline because I have NEVER seen such unhappy employees. Every single one of them (you know… all 5 of them we saw) were cranky, disinterested and looked like they hated their lives. Not to mention– the store has gone to HELL. The store carries clothes that you would find at Rainbow (not knocking Rainbow, it’s just a cheap-​but decent-​store) with department store pricing. Navigating though there was like trying to find a needle in a haystack. Everything is disorganized and just… no.
Please Penney’s. Just close already. We know that you’re on your way out and the slow death that you’re dying is just pitiful. Put yourself out to pasture, it’s time.

Don’t ever never ever get a credit card with this place!!! They will harass you night and day, day and night if you are one day late!!!

JCPenney, your typical suburban boutique with modest prices and an ok selection of clothes. It is nice to see that JCPenney is beginning to go back to their old ways after «questionable» sale tactics they made over the past few years but with that aside, how does this JCPenney hold up?
Well being located n the Greece Ridge Mall is alright since this store has a great size to it. On the inside, the décor is surprisingly a tad bit modern then others. Well it isn’t dated or isn’t that sleek as it falls somewhere in the middle. The clothing displays and wall racks are stacked accordingly with the separate departments all holding up well with the selection and quality of materials.
Downside? Well the prices here aren’t always that good, especially if you are into designer wear and the latest trends. Don’t want to pour out your pocketbook? Try the clearance rack if they have them, you may find a deal here and there but I have found little.
JCPenney for me is a hit and miss. It has it’s good clothing merchandise and nice layout but suffers from poor sales and lackluster management. What more are you expecting in a department store?