I don’t even want to give this place a star! They are not accommodating at all! I went on a Saturday to get my nails done, they didn’t have time so I made an appointment for 2 the next day. When I went in they said I was late and took a walk in! Now as I had told the lady I looked them up on Unilocal a d only saw two reviews for a girl named Wendy. Whom by the way, stole me from the much nicer lady that was taking my name. She apparently switched my appointment to with an I’ll call you if that person does not show. Needless to say she didn’t call to let me know if was missing an appointment she switched from 2 to 115. I’ll bet she’d called if she had no customers. To bad Wendy you missed out on a loyal customer if you had had a chance to do my nails. Your loss! PS you should take your«walk ins welcome» And learn how to treat people. That was very rude! I’ll never recommend your place to anyone! I could have just went somewhere else yesterday! Wow I’m amazed at some people.
April C.
Place rating: 5 Grapevine, TX
Communication is key when talking about nails! They are great! My schedule can be very erratic and they are able to fit me in within 24 hours every time I call without an appointment. They are very good with my old feet and take such good care to make sure my manicure is the way I like it before I leave their shop. I’ve tried several other salons in Grapevine and Flower Mound, but I keep coming back here because Wendy is there to stay in business and that means connecting and making sure their customers are happy. Highly recommended!!!
Jamie S.
Place rating: 5 San Bruno, CA
I’ve used this nail salon twice both times I was at a conference and needed a pedicure and manicure! They are very professional and do a great job! Wendy is awesome
Casey B.
Place rating: 1 Hattiesburg, MS
My wife made an appointment to get her nails done. The day of said appointment she showed up and was told she was not in the appointment book at all. Then was told they did not have the time to fit her in until 3 hours later. She kindly told that she did not have time to do it then, which is why she had made an appointment in the first place. No other attempt to reschedule or try to gain my wife’s business.
Tori E.
Place rating: 4 Grapevine, TX
I went in to treat myself to a birthday mani/pedi. I called when I got off work and they were able to get me in within the hour. It was probably 6 when I went(can’t remember the exact time now, as it was a couple of months ago). The ladies were all so nice and my nails looked so great and lasted for weeks! I got a gel manicure and traditional pedicure. They were very careful and attentive. They’ve obviously got a great amount of regulars, as at least 3 came in while I was there. They did a great job and were very sweet.
Sarahjoy M.
Place rating: 1 Grand Prairie, TX
Went for a mid day pedi. The person that did my feet was so rough that my skin was rubbed raw in several places. Ouchy! Anything but relaxing. I ended up with little sores and then scabs in the days following. I will not return.
Patricia M.
Place rating: 4 San Diego, CA
I was in town for a conference and needed a manicure. Found Hot Nails on Unilocal and decided to chance it. They took us as walk-ins and gave us both great $ 10.00 manis! Normally manicures last two days with me but here it is 1 week later and no chips. The shop is small and clean. The staff is polite and knows how to give a good manicure. What else do you need? Thanks Hot Nails for a job well done!
Whitney W.
Place rating: 1 Dallas, TX
I went to this salon on 12÷31÷12 and got a manicure and pedicure. The pedicure was fine. The manicure was a nightmare. The technician cut my cuticles on multiple nails until they bled and wiped the blood with a dirty towel. She did not apply any sort of antiseptic. I was appalled. She then gave me a massage that can only be described as brutal. Multiple bruises appeared on my arms the next day. Do not go here.
Julie A.
Place rating: 4 Los Angeles, CA
So — I’m staying at the Gaylord Texan — they don’t do acrylics there at the hotel spa. I called the high end spa the hotel recommended — but the gal wanted to soak my nails off, put on white tipped nails and pink powder … When I just wanted a fill and French polish. I ended up calling Hot Nails. The girl was polite and gracious. I ended up coming an hour early and she was happy to take me. She did a lovely job — no nicking the cuticles or hurting my hands. She did a lovely job with the polish. Overall — great little spot. They have spa chairs for pedicures. Definitely recommend this nice little spot.
Cinster P.
Place rating: 5 Grapevine, TX
Thanks to an(older) post by Edna… I decided to go here and check out this Wendy… and SURE enough… she does a GREAT job! I am going on my 3rd month going to her.(My former nail lady moved too far away). I’ve been getting my nails done for about 10 years, by various nail techs… and Wendy ISONEOFTHE BESTones I have ever had. And as an added bonus: She is very polite and has exceptional manners!(Nice change!) I highly recommend her. The salon is small, but exceptional service and they have been here at least 10 years! Great restaurant next store(mexican) too! Best of luck! ~ Cindy in Grapevine
Edna H.
Place rating: 4 Grapevine, TX
While this is a small shop the quality of service is great! Wendy does amazing natural and acrylic nails. I’ve also had great experiences with the other two techs; both Mani and Pedi. They have a number of loyal clientele and will keep client’s personal tools in labeled boxes. Wonderful for the germ-phobic! The only down side is that there are only three chairs so sometimes its challenging to just walk in and sit right down. Everyone is super friendly and they are really good about remembering you when you return(regardless of how long its been since your last visit) They do accept credit cards but prefer cash or check.