Forever 21

Just had a worse experience ever. The customer service is very bad and rude. I was in line and the cashier Lindsay told me that there is another one on the other side like it would be faster if I do so (i assumed so because I was the next in line but she still wanted to send me to the other one), so I went and there was nobody there, so when I saw a staff walking by, I told her I’m ready. Then this black girl says «there is no one there», so I had to walk all the way back to the original one I came from and she was still taking care of the same person and a new lady was waiting in line. I told her there was nobody there but she was like there should be an Indian girl there. I told her no, and she just looked very annoyed and didn’t even take me right after the first person and took the new person. I waited patiently, but she never said sorry or acknowledged about making me walk back and forth and make me wait longer. I wanted to yell at her but I had my little daughter with me so I kept it in and decided to bring it to attention on here. It seems like, this place has no proper training with customer service and it makes me wonder what kind of management they have. This is definitely not a pleasant place to shop even though the selections of clothes were pretty good! Too bad.

Some of the worst customer service yet. As I was walking in the store at 8:36, they were shutting one of the doors when the store doesn’t close until 9 PM.
Then 8:40 they shut off the music as an obvious hint to finish your shopping as quickly as possible. Nobody asked if they could help me or how I was doing. They were only concerned with me leaving the store. The only reason I’m giving the store any stars, is because the person checking me out was a little bit friendly. I love the clothes here and when we travel from out of town I always make it a point to stop by the store wherever I find one. Maybe next time I will try a different location.

This store is trashed. The employees here do not value customer service. I ordered product online and decided to return it to store. Apparently, the refund policy was changed recently and you cannot receive anything but store credit if you return items you bought online, to the store. Anyway, I drove 40min out of my way to return product to the store, waited in line for 20min and when I was finally helped, the young man at the registers neglected to say anything about the store credit refund, even as I was handing him my credit card and invoice. So he processes my return, puts it on a store credit card and hands it to me without saying a single word. I asked why I wasn’t getting my money back on my credit card and he stated the return policy had changed. Okay well why didn’t you say that as I was handing you my credit card? He then stated he could not undo it. I asked to speak to the manager who barely knew what he was talking about and they couldn’t void the transaction so the man took the store credit and purchased the clothes again with it and handed me the receipts and stated that I’d need to send in my returns through the mail. I hope that money is put back on my credit card or customer service will be hearing PLENTY from me.

Grapevine Mills isn’t my favorite mall. For some reason it bugs me that it’s so… circular. I know that’s a bad reason but there you have it. Anyway, the Forever 21 here is one of the better ones, I think. Even though it’s ridiculously large and you never know where to start, it seems to always be clean and organized. How can all those millions of clothes and accessories be so nice and neatly arranged?! It makes absolutely no sense, but it’s true.
Another benefit: this Forever 21 is typically well-​staffed. If it’s a busy day and you have to wait in line, they’re usually doing the best they can and have multiple registers open. It’s not like 25 people are out on the floor hanging up mesh crop-​tops while one poor soul is managing all the sales and returns on their own. That’s the worst.
Forever 21 doesn’t sell the most high-​quality products in the world, but where else can you find so many colors of trendy leggings, oversized tanks, sunglasses, suede wedges, and funky scarves for so damn cheap? I love it. My finds have held up very well, thank you, as long as I don’t accidentally put them in the dryer. Just air-​dry those tiny, lacy shirts and you’ll be A-​OK!
There’s also a pretty nice men’s section and plus-​sized section here. They’re too small, I think, but at least they exist.
I come here all the time (and shop online as well). Remember you can only return items for store credit, but you’re bound to find something else. Love love loveeee Forever 21. I’ll be «21» as long as I can get away with it (don’t worry, I don’t wear crop-​tops). But still… I don’t want to buy real adult clothes :(

Plus size section is a little lighter than I’ve seen at other locations. However, this F21 is clean and well kept.

Addicted. Just buy clothes dont buy shoes not of good quality. No returns just exchanges and store credit.

I highly recommend taking a shot of high end tequila before your shopping trip here just to calm your nerves. It’s like fighting a jammed pack closet searching for the perfect outfit
Apparently word is out that I am a fashionista, So not only do I take my girls shopping here I have a few friends tag along with us as well.
I think It would be easier if I had a rolling rack to push around, I wonder if purchased one on Craigslist They would let me bring it in?
I never buy anything for myself, but I do have fun in here picking out outfits. It is flattering when the girls say Miss Mary my outfit you picked out was featured in Seventeen Magazine this month, So maybe I missed my calling, so what I can live out my super-​personal-​stylist-​to-​the-​stars dream here in Grapevine Texas
I read in some other reviews that the clothing does not seem durable and only lasts a few weeks, I beg to differ. I wash on a medium cycle and hang dry everything from here! They actually still look new-​to gently used! Plus I Iron everything
It’s pretty much like a ton of stores in one
they have a girls section –sizes 7 – 14 (they run small)
Maternity section, mens section, stylish accessories and jewelry for young women and girls, Plus size section, Shoe section, and more I am just tired thinking about it
They do a major floor change about every 6 weeks but are adding items daily.
FYI they only allow 6 items in the fitting room so grab a bag for every 6 you want to try on
Weekends are crazy!
I do see a ton of Teeniles here
teenile
(adjective)
Used to describe someone who is way too old for what he or she is wearing; see also senile.
«That 45-​year-​old woman in those low-​cut jeans? Is she crazy or just teenile?»
Good luck

Hooooooooly crap. I have come to terms with the fact that I am a F21 addict. Whenever I can, I’ll go to one. It’s like Costco: you may see something you like one time, but if you don’t buy it, don’t get all pissy when you come back and it’s not there. It’s true. It’s happened on more than one occasion.
This location stressed me out. It is by far THE messiest ever. I found myself wandering back toward the front of the store to where the only organization was. I found it. It was shaking; holding on for dear life.
Ended up purchasing two pieces and didn’t have to wait long in line at all. (Another F21 hazard.)
I’d return– but ONLY for the thrill of finding something. I’ve been spoiled by the «oh wow I can’t believe it’s actually organized» store near my home.

Overwhelming. It’s usually the first word out of a shopper’s mouth when you ask them about Forever 21. Racks, shelves, stacks, baskets oh my! Clothes and accessories are literally everywhere. The combination of too many choices and not enough time to browse can be a nightmare at this store… so here are some helpful tips for shopping at Forever 21.
Know Before You Go
It’s a good idea to have an idea of what you’re looking for before you even step foot in this store. Make a mental list…“I need a dress for Friday night, some more white tank tops and if I see any cute tops I’m totally getting them.” That way you have a game plan for your eyeballs when they’re busy scanning thousands of items.
Be Dressing Room Ready
Don’t wear tons of layers and jewelry to try clothes on. They’ll just get in the way. Also, don’t even think about doing your hair… trying on tons of clothes will totally mess it up. Dress for comfort and you’ll get more shopping done in less time.
Long Sleeve It
My biggest piece of advice for you is to wear a long sleeve shirt. That way when you fill your arm up with hangers it won’t leave indentions and hurt.
Have a Browsing Plan
Once you walk into Forever 21 decide if you’re going to go right or left. Once you make your decision continue making a lap around the entire store. Do not zigzag… you will miss things. If you see something you like grab it! Fill your arm with everything you like… it doesn’t matter if you have a mountain of clothes on your arm… most likely only half of them will be keepers after you try them on.
Skip the Sale Racks
Don’t waste your time in the «sale» area. Most of it is already outdated, returned and destroyed. Yes, the prices are super low… but in this case you truly get what you pay for. Stay on track and go after newer pieces, you’ll wear them more.
Down Below
Some of the cutest things I’ve found at Forever 21 have been hidden in shelves under tables, wadded up under a pile of jeans or crammed in between ugly things on racks. Be sure to look everywhere… everything in this store is for sale… even the things hidden in drawers.
So Many Colors So Little Time
When in doubt on which of the 12 colors to choose from… go with solids. Black is probably your best bet. Something I’ve found to be true with most of their colorful tops is that they fade into dingy colors. So, if you want that bright orange top… think about what it’s going to look like after 2 washes… that’s right… it will look like you got it at Wal-​Mart.
Broken = Keep Walking
So you found the cutest beaded top… but some of the beads are loose… walk away! Don’t buy anything in this store if it already has loose threads or any type of damage. If it can’t hold up from the truck to the store rack it definitely won’t hold up after you wear it out. Duh!
Stock Up
Tank tops, leggings and t-​shirts are great for layering under Forever 21’s trendy tops. Be sure and stock up on the basics here… they’re cheaper than anywhere else and you’ll wear them a lot.
Buy Now Or Forever Be Sad
If you tried it on and it fit… and it’s not too expensive for a Forever 21 outfit… get it! Odds are if you change your mind and go back you won’t be able to find it and/​or it will already for gone.
Go With an Honest Friend
With so many choices, you’ll need some help determining if your butt does in fact look huge in that dress. You can save valuable dressing room time by simply holding something up in the store and asking your friend if they like it or not… if they say it’s weird looking don’t even think about trying it on.
Register Woes
Once upon a time I found the COOLEST necklace known to man for only $ 3.00. I proudly took it to the register with all my finds for the day and when I got home to dump out my bag it was nowhere to be found. Although, it was of course on my receipt. Lesson learned… keep an eye out at the register and make sure they actually put your jewelry and other small items in your bag.
The «Return» Policy
Forever 21 doesn’t allow in-​store returns. Instead, they offer exchanges within 30 days of purchase. So it’s really more of an exchange policy. Just another reason to make sure you reallllly reallllly want what you’re thinking about buying.
Subscribe & Save
Sign up for their online enewsletter, become their friend on Facebook and follow them on Twitter. Sometimes they give out special members-​only coupons and you don’t want to miss out!
Don’t Fall In Love
Don’t get too attached to anything you buy from this store. Most likely it will fall apart in about 2 weeks. Quantity rains supreme over quality here. But that’s why everything is so cheap… so you can’t really complain can you?
Forever 21 can be a goldmine… but sometimes it can make you cry out of frustration. Whatever the case, always remember to have fun. Breathe and keep searching. You will eventually find what you’re looking for… it’ll probably be hiding behind an ugly shirt.

is anyone ever too old to shop at forever 21? every time i take my guy bff shopping with me, he always makes fun of me… he tells me that i need to act my age and shop at forever 41… very funny (not really)…i belong in here, damn it! i just tell him to f*ck off and drag him in anyway…
this is a great place if you just need a cute top for a night out and don’t want to spend a load of money… as others have already mentioned, don’t expect to wear it more than a handful of times…
so, to answer my question… no, no one is ever too old to shop at forever 21… although…i can TOTALLY verify my 21 forever status… eh hem… with my fake ID, that is ;-)

I really like Forever 21. This particular location is HUGE! I usually go to Forever 21 for two reasons. 1. To get something I am going to wear only one to two times 2. When I need a new shirt to lift my spirits and I don’t have a lot of extra dough. I do have some Forever 21 shopping tips I would like to share:
1. Be prepared to dig. All sorts of things are slammed in between other things. You may have to walk through the store more than once to notice all the great little things hiding underneath other things.
2. If you are size L and up, be prepared to be disappointed when they don’t have your size. It is hard to find a large here sometimes. These clothes are made for teeny, tiny kiddos.
3. Your clothes are going to fall apart. They will look so fly the first couple time you wear them. Then they will look like ass and you need to throw them in the trash immediately. Nothing is sadder than seeing someone try to wear Forever 21 clothes for months. They fall apart, fade, and shrink.
4. I do not suggest that you buy your shoes here. The shoes here are made with a great concept but shoddy effing materials. I can spot a Forever 21 shoe from a mile away.
5. This place has a sweet accessory room. Its big and filled with necklaces, bracelets, belts, earrings, hats, glasses, scarves, and anything else you might need to finish your outfit.
I love how cheap this place is. I love all the crazy things you can find and put together. I love how you can find comfy sweatshirts and sequined gowns all in the same place. This is really a great, cute, little store. I found a bunch of sweaters for the transition to Fall yesterday. Check it out!
*And on a sidenote — they just added a plus sized section of the store. So if you aren’t bone thin like fashion wants you to be, you will still be able to find some stuff in this place. I wish instead of giving the bigger sizes its own section, they would just integrate them into the main store area.

I only gave it 3 starts because it is so chaotic and cramped. It’s only in that mall. The quality of their clothes isn’t great. I have told myself I would not shop there ever again, but where will I get my clothes that about 15 girls in my school already own. I do love the style, but most of their clothes is hand wash or dry clean, I don’t have the money or the time to do that.
I check online for the things I like and try to find it in the store. I usually do find it, but without help of their staff.

I would give this location 3 stars but I just can’t bring myself to do so. I hate to search through clothes for a certain size but it is worth it for the price. You can be trendy for cheap! Some of the items aren’t the best of quality but most trends don’t last long.