CVS Pharmacy

This a great convenient store also great for picking meds up at. I personally grew up here and all the staff is kinda. Also they have a large selections of products

I like this CVS. They are always friendly and it’s also a plus when you can buy wine at a drugstore. The only thing that would make it better is if they sold happy pills over the counter so patrons would chill the freak out!

I have issues getting my medication EVERY TIME. I only have to get one medication here bc out of 6 others in the area around me, this being 9.4 miles from my house and 18 miles from my school. No CVS in the area I travel will give it to me. I have already told this CVS it’s difficult to get this one prescription here and wait an HOUR every time. Then I was told if I had it early, the one I normally go to will be able to order it. I did so on the 17^th. This was the CVS off of Hall-​Johnson. I was told there that it should be there by mid next week and that I could get the 90 day supply. I called Wednesday, the day before thanksgiving to see if I could pick it up. Then I was told it wasn’t there and maybe at the end of this week (5^th). I then had to call this one on that Wednesday and make arrangements bc I run out of my medication on Tuesday… tomorrow. They said they had the stock then but I couldn’t have it filled until today, the 1^st. I had to check again on Friday and Sunday to make sure they still had the amount needed bc I was told they couldn’t hold the amount. Sunday I was told a note could be put in the computer to hold that amount for today. I asked if it was going to take an hour again and that I’ve tried to get this sorted since the 17^th. I was put on hold and then told that they could work with me (since I either have to walk around the store or sit in my car for an hour) that they could do it in maybe 30 minutes for me and a note would be put in the computer. Great. Today only the amount held was confirmed but now I have been told that in fact my insurance will not cover a 90 supply unless mail ordered. Not sure why that wasn’t done when I was at Hall-​Johnson and was told it was going to be ordered. I had to get a 30 day supply only which is another pain in my ass bc the Drs office, which again cannot find a closer one, is just a bit further into Colleyville than this CVS. It takes me a good 45 minutes from school to get to this area with normal traffic. Now I have to see if I can get more scripts from the Drs office so that I don’t have to go to them once a month. The 90 day supply was supposed to help solve that but CVS was incompetent at TWO locations.
It took an hour and all they could do was say they were sorry and didn’t know what happened. I even asked what I could do differently so that this never happens again and there was no answer. So the moral of the story is that no matter what you do, even if all correct, CVS WILL SCREW UP NO MATTER WHAT.
Hoping I can switch to another business.
I will not have my medication screwed up again by a CVS.
The first time sent me to the ER and the second time cost me two days of work and health issues. INCOMPETENT EVERY WHERE!

This store is conveniently located at the corner of Poole and 26 on the Grapevine/​Southlake border. It’s a pretty typical CVS layout with pretty typical offerings. It’s my favorite spot on sunny afternoons to ride my motorcycle to and to get a fizzy drink.