I haven’t been into a Bath & Body Works in a few years now, but my mother was looking for a particular Apple scent. There are a vast variety of scents of lotions and sprays all over. To me, it was hard to focus just on one, even when you spray the little card to sample the smell. There was only one person working. She was at the cash register so we waited until she was done to get some assistance. Before we could even approach her after she was done checking people out, she came and asked two other customers if they needed help and then us, as well. She took us over to the scents that had apple in it and was super helpful. I appreciated that great customer service and it made our experience wonderful.